Bob Howard Honda

The salesman Mike was very courteous, knowledgeable and not pushy - he treated me well as a woman buying a car on her own. This is the second car that I’ve bought from this dealership - my sixth Honda (I’v not pushy - he treated me well as a woman buying a car on her own. This is the second car that I’ve bought from this dealership - my sixth Honda (I’ve had 2 Civics & now 4 Pilots!). I expect to be treated with honesty and not have the Service Department try to do something unnecessary after my Warranty is up. I highly recommend Mike L. as he is a great salesman - not phony, just a nice person selling the car brand that I’ve been driving since 1992! More

Service is always quick and reliable. The service tech Gino has and always takes care of my family and I. I plan on buying my next car here just based on the service if I’m being honest. The service tech Gino has and always takes care of my family and I. I plan on buying my next car here just based on the service if I’m being honest. More

They are thorough in examine the vehicle. They provide an estimate upfront. They provide recommended maintenance and repairs. They communicate through email, text, and phone. They provid They provide an estimate upfront. They provide recommended maintenance and repairs. They communicate through email, text, and phone. They provide a video of recommended repairs. The checkout process was easy. More

Roy was who helped me and he was great. Informative and really nice and helpful! . Car was done fast and efficiently. Informative and really nice and helpful! . Car was done fast and efficiently. More

Bob Howard Honda is a place to go car shopping. Their client service is outstanding. People are treated with respect, kindness, and they’re polite with everyone. They guide you through the whole pr Their client service is outstanding. People are treated with respect, kindness, and they’re polite with everyone. They guide you through the whole process. Very detailed service and much more. Come and check them out!!!!!! More

Awesome as always. TJ was able to get warranty work done as well since we have to travel so far. Even was done sooner than was expected. TJ was able to get warranty work done as well since we have to travel so far. Even was done sooner than was expected. More

I informed this dealership that the faults associated, i. e., “collision mitigation systems,” were randomly showing in the information display. This occurred randomly, always in dry climates and with moistur e., “collision mitigation systems,” were randomly showing in the information display. This occurred randomly, always in dry climates and with moisture or resent rain. As an electronics engineer, I’m familiar with the principles of electronics. More importantly, I’m a former auto mechanic. After taking my car in, I was told “your brake like is cracked, so moisture is causing an electrical problem.” First indication of an inexperienced or ignorant ASE “certified” technician. I asked for the codes for which I didn’t receive. Instead I received a quote fir $1,000 fir repair of the brake light and other miscellaneous items. Needless to say, I was furious. I picked up the vehicle and took home. The next few days, no rain and hot (90-100 degrees). Yep, then the alarms flashed again and went away after restarting the car. These faults are NOT due to moisture. Total incompetence and arrogance. There are current lawsuits associated with this issue, which I’ll join in legal action. I have this dealership opportunity to redeem itself, but unfortunately pride and arrogance dictated their “diagnosis.” Please, I pray someone fix this issue. Otherwise the Honda brand and dealership itself will see the result if capitalism. More

Had a wonderful experience with Roy Conney. He was very knowledgeable and a great service advisor. I was able to make an appointment and find out what needed to be done for my Honda civic. He w He was very knowledgeable and a great service advisor. I was able to make an appointment and find out what needed to be done for my Honda civic. He was available to talk on the phone to go over the diagnostics and he even came and answered my questions when I picked up my car. Great staff too! More

My advisor is excellent, services are proficient and the courtesy driver is very professional and friendly. The entire appointment is smooth and pleasant. courtesy driver is very professional and friendly. The entire appointment is smooth and pleasant. More

The service guy was very nice and helpful. He checked on me as I waited on my vehicle. He clearly explained is any possible issues. I will definitely be back. He checked on me as I waited on my vehicle. He clearly explained is any possible issues. I will definitely be back. More