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Bob Howard Honda

Oklahoma City, OK

4.7
796 Reviews

13201 N Kelley Ave

Oklahoma City, OK

73131

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Showing 796 reviews

February 08, 2021

Steven Moore made buying a car simple and stress free. He did not pressure us into a vehicle or brag on how long he has worked in the business. I would highly recommend him to anyone looking for a vehicle. More

by Tiffany
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Moore
Feb 10, 2021 -

Bob Howard Honda responded

Thank you Tiffany for your kind words for Steven! We are thrilled that he provided you with a simple and stress-free car-buying experience. Congratulations on your new car!

January 27, 2021

We had twice Typical gross slimy car sells men here. This last time. Went to look at a van Troy was our sales guy. Kept trying to trick us to finance through them even tho we already went through our bank. A More

by Car buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Troy
Jan 29, 2021 -

Bob Howard Honda responded

I apologize for your shopping experience. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at bgoodner@BobHowardAuto.com. Brett Goodner General Manager

Jan 29, 2021 -

Car buyer responded

Yea, no

November 05, 2020

Updated - 11/10/2020After working with Brett we were Updated - 11/10/2020 After working with Brett we were able to come to a post-sales arrangement on the spare key. While not exactly perfect, this ha More

by Eric
Customer Service
Recommend Dealer
Yes
Employees Worked With
Greg, & emailed Brett
Nov 13, 2020 -

Bob Howard Honda responded

Thank you for taking the time to leave us a review! We look forward to your business with us again!

Nov 13, 2020 -

Bob Howard Honda responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 12, 2020

Overcharge for services Dealer did not provide estimate for the work that was performed, even though I asked for a estimate before work starts. No communication from the serv More

by raj bedi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ricardo Orta, Service Advisor
Sep 04, 2020 -

Bob Howard Honda responded

Thank you for informing me about your situation. Please know that we are looking into your concerns, OJ RAINES, our Service manager, will be reaching out to you soon to assist. If there is anything I can do in the meantime please reach out to me. Brett Goodner General Manager (405) 753-8707 bgoodner@BobHowardAuto.com

July 21, 2020

Purchased a car 3 mths ago. I have had the vehicle into the shop 3 times. Needs new pistons and rings. No help from this dealership to fix car because I didn’t buy a warranty even though audi says it would More

by crystalwarner26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Justin
Sep 04, 2020 -

Bob Howard Honda responded

Thank you for your feedback about the condition of your car after purchase, because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Brett Goodner General Manager bgoodner@BobHowardAuto.com

July 15, 2020

I’ve had the 2019 F150 for 100 miles and the check engine light came on. They said I could probably still pull a 4K lb travel trailer with the light engine light on. I said no and dropped it off to be checke More

by Nhill
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark Samson
June 12, 2020

The 2016 Civic came back with a clean car. Kristian, the Service Adviser did a great job! Explained what was needed, got the car serviced before lunch!! Didn't break the bank too! More

by Roger B
Recommend Dealer
Yes
Employees Worked With
Kristian, Service Advisor
Sep 02, 2020 -

Bob Howard Honda responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

June 10, 2020

Misrepresentation of services provided When bringing my 2018 Honda Odyssey with 31,000 in for regular maintenance I was asked to authorize services that, when I asked specifically if they w More

by sdouglass
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ernest Bauman
June 02, 2020

Friendly Sales Experience Mike listened to our needs and desires; let us drive a couple of cars; and answered our questions and concerns. We did buy that day and he had the ca More

by Smith55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lorg
Sep 02, 2020 -

Bob Howard Honda responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

May 30, 2020

Went to have my battery replaced that was still under warranty. Battery bought at Bob Howard (BH) Honda about 14 months prior. I had to have my car jumped twice in 1 week prior. Had documentation from AA More

by Lswisher5
Recommend Dealer
No
Employees Worked With
Russ
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