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Bob Howard Honda

Oklahoma City, OK

4.7
713 Reviews

13201 N Kelley Ave

Oklahoma City, OK

73131

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Showing 713 reviews

June 02, 2023

Great service in a short time. Very thorough and I appreciate the attention to detail More

by Randyfox1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
Jun 08, 2023 -

Bob Howard Honda responded

Thank you for being our customer, we appreciate your kind words!

June 01, 2023

Dealership has failed to honor written commitment. It has been over a week of unfulfilled promises and lack of communication and… vehicle is still not fixed. It appears they have their money, so I am More

by Disappointed
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Ejiro and one other assisted with trade in but not sure of name
Jun 14, 2023 -

Bob Howard Honda responded

Thank you for your feedback about your sales experience because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Brett Goodner General Manager (405) 753-8707

Jun 15, 2023 -

Disappointed responded

I will be happy to speak with you, Brett, as it has now been 3 weeks and counting with no resolution. I left a voicemail at the number provided.

Jun 28, 2023 -

Disappointed responded

Buyer beware! I have yet to receive a response from the GM. That should speak for what you can expect when working with this dealership.

June 01, 2023

Ashley was my service manager and she was extremely helpful and friendly! My maintenance has been completed and I’m very pleased! More

by okie4tt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley and her manager
Jun 08, 2023 -

Bob Howard Honda responded

Thank you for your kind words for our staff, we appreciate it!

June 01, 2023

Easiest buying experience ever. The perfect car was there for us in this difficult time More

by ksievers
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Taylor
Jun 05, 2023 -

Bob Howard Honda responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

May 31, 2023

Great people. They worked with me to find me the best rate on a 2018 Nissan Rogue, and even went beyond to help me a few days after. Steven was really really helpf More

by IA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Moore, Robert
Jun 04, 2023 -

Bob Howard Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 31, 2023

Great customer car will be back to get my car serviced and will definitely recommend More

by tristanschardt10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
sean
Jun 04, 2023 -

Bob Howard Honda responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 11, 2023

worse service ever! ! wont answer calls, Lied to ! Car was filthy when promised it would be clean after purchase(lived 3 hours couldnt wait another 4 hours) made to by More

by joanne.garner10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Darren Martin
March 02, 2023

Absolutely horrible. My wife bought a 2017 chevy Equinox and half a year later. The entire engine fell apart. I hired an attorney. Got hung up on by a guy named jino. The More

by Upset customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Larry in service
Mar 03, 2023 -

Bob Howard Honda responded

I am sorry to hear about the cost of your vehicle repairs on your 2017 Chevrolet Equinox. Unfortunately, the factory's original parts and/or specialized repair techniques involved for this vehicle with over 112,000 miles still reflect its premium design. I would be happy to assist you with your concerns, please contact me at bgoodner@bobhowardauto.com. Brett Goodner General Manager

January 07, 2023

I wanted to purchase a new car. As I approached a floor model. I was told the car was sold. I was approached with a negative attitude. Instead of saying” “Good Morning”. “I’m sorr More

by smgb
Recommend Dealer
No
Employees Worked With
Service department were wonderful. Been the sales person who showed me a car was wonderful.
Jan 09, 2023 -

Bob Howard Honda responded

Thank you for your feedback. Please know that we are looking into your concerns and will reply back to you soon.

Jan 09, 2023 -

smgb responded

Thanks for caring! I understand that the salespeople do not wish to pounce on perspective buyers. However, a kind word and a smile goes a long way. I do want to praise your salesperson, Ben! He cared enough to talk to me.

Jan 09, 2023 -

Bob Howard Honda responded

Thank you for speaking with us about your concerns. We truly appreciate your business and hope everything was resolved to your satisfaction. If there is ever anything I can assist you with in the future, please feel free to contact me at (405) 753-8700. Brett Goodner General Manager bgoodner@BobHowardAuto.com

November 17, 2022

Easy to work with. Accommodated requests and worked to get us a good financing package. More

by jentroubrn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob, Robert
Nov 18, 2022 -

Bob Howard Honda responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

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