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Bob Howard Honda

Oklahoma City, OK

4.8
847 Reviews

13201 N Kelley Ave

Oklahoma City, OK

73131

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Showing 847 reviews

January 05, 2024

I had a very positive experience while getting my oil changed and tires rotated at Bob Howard. There was no wait time, and the employees were courteous, professional, and completed their work within less More

by jeandupy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Hardest
Jan 09, 2024 -

Bob Howard Honda responded

We are thrilled you had an incredibly efficient and pleasant experience at Bob Howard Honda! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 03, 2024

Clean and professional. Only issue is they did not reset my oil life meter back to 100% after oil change. This is the 2nd consecutive time it has happened. No sticker either More

by Gerald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack
Mar 28, 2024 -

Bob Howard Honda responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 18, 2024 -

Bob Howard Honda responded

Thank you for your feedback about the meter not being reset because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Brett Goodner General Manager bgoodner@BobHowardAuto.com

December 30, 2023

The service staff and managers, Gino and Chuck, were available, very knowledgeable, courteous, helpful and friendly. The cashiers were efficient & friendly. The one improvement that I believe is needed More

by Charles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gino & Chuck
Jan 03, 2024 -

Bob Howard Honda responded

It's fantastic to hear that you had a great experience and that Gino and Chuck provided knowledgeable assistance! Thank you for your feedback about our automated phone system. Your feedback is important to us. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 30, 2023

Great service and advice for maintaining my 2019 Honda Ridgeline to ensure maximum performance and reliability. More

by bigmoe8602
Workmanship
Recommend Dealer
Yes
Employees Worked With
Kris
Jan 03, 2024 -

Bob Howard Honda responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

December 30, 2023

Mrs. Arnold, was wonderfully helpful and made my experience as simple and enjoyable as possible. Looking forward to having her as my advisor next time! More

by Christian Yellowfish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristina Arnold
Jan 03, 2024 -

Bob Howard Honda responded

Thank you Christian for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

December 29, 2023

Easy to schedule an appointment. Prompt attention but took a while for service to be completed. I did have to return because my low tire sensor came on after I left. Once I returned More

by ambermclean50
Recommend Dealer
Yes
Employees Worked With
Zach
Dec 30, 2023 -

Bob Howard Honda responded

It's good to hear that scheduling an appointment was simple and that you received prompt attention at our service center. We apologize for the low tire sensor coming on after you left. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 29, 2023

I have never had any good experience with any Honda dealership or their corporate office. They charge me through the roof for things that “might be wrong” with the car and then ask me to extend my bump More

by laxchickie7225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The only rep worth mentioning left.
December 29, 2023

Great salesman in Ben, and the sales manager Jeffery. Good experience and love my new Ridgeline. I would highly recommend More

by reedemerson1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben, Jeffery
Jan 03, 2024 -

Bob Howard Honda responded

Congratulations on your new Ridgeline! We are thrilled that Ben and Jeffery provided you with a great sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

December 29, 2023

This is my second time working with TJ. He is awesome and very knowledgeable. I love taking my car to be serviced. More

by CH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ
Jan 03, 2024 -

Bob Howard Honda responded

It's fantastic to hear that you had a great experience and that TJ provided awesome assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 28, 2023

Zac service rep was awesome. Work done on time and has extended my cars life More

by Kultgenm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zac
Dec 30, 2023 -

Bob Howard Honda responded

It's fantastic to hear that you had a great experience and that Zach provided awesome assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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