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Bob Howard Honda

Oklahoma City, OK

4.7
714 Reviews

13201 N Kelley Ave

Oklahoma City, OK

73131

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Showing 714 reviews

December 04, 2023

Great place to wait inside, my wifi went in and out a little but otherwise great! More

by Hondaaccord
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Dec 06, 2023 -

Bob Howard Honda responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 02, 2023

Always treated very well, buying a car, or having my Honda serviced. Thank you. Maria More

by MMVAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristian Luding
Dec 05, 2023 -

Bob Howard Honda responded

We are thrilled to hear that you had a wonderful experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 30, 2023

The service personnel were outstanding. My service advisor, TJ, was on point with immediate reception and directing the serviceand repair issue that my vehicle required. After the service t More

by greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ-service advisor, Chandler-service tech
Dec 06, 2023 -

Bob Howard Honda responded

It's fantastic to hear about your positive experience with the service team at Bob Howard Honda! TJ's immediate attention and direction, along with Chandler's inspection and the service manager's detailed explanation, all contribute to a comprehensive and informative service experience. Providing transparent information about the vehicle's condition without pressure allows you to make informed decisions regarding repairs or maintenance. Recommendations based on such a transparent and helpful service experience are truly valuable. Thank you for your business!

November 30, 2023

Sales, good. Service department lacking. Came in for oil change and recall repair. Changed air filter without notification. Never was contacted when vehicle was f More

by wmoore12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary
Dec 13, 2023 -

Bob Howard Honda responded

Thank you for informing me about your unsatisfactory service. Please know that we are looking into your concerns, I will be reaching out to you soon to assist. If there is anything I can do in the meantime please reach out to me. Chuck Mulkey, Service Manager (405) 753-8700 cmulkey@BobHowardAuto.com

November 30, 2023

Attentive and conscientious. Delivered work correctly and on time. Service personnel are top flight. Thanks More

by Richemory54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristina
Dec 02, 2023 -

Bob Howard Honda responded

We are thrilled to hear that you had a top-notch experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 30, 2023

Best service. Kristina went out of her way to help me. I was traveling and she got me a loaner and I was able to get some rest. More

by Caragarza21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristina Arnold
Dec 02, 2023 -

Bob Howard Honda responded

It's fantastic to hear about your positive experience with Kristina and the exceptional service provided! Going out of her way to assist you while traveling, getting a loaner, and enabling you to rest speaks volumes about their dedication to customer care. Thank you for your business!

November 29, 2023

It was my first time at the service center I drove up sitting in my car thinking someone will come over to see what service I needed, but I sat there for almost 15 minutes then I have to ask someone how More

by ambroseaniah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know
Nov 30, 2023 -

Bob Howard Honda responded

Thank you for informing me about your situation. Please know that we are looking into your concerns, Chuck Mulkey the Service Manager will be reaching out to you to soon to assist. If there is anything I can do in the meantime please reach out to me. Brett Goodner, General Manager bgoodner@BobHowardAuto.com

November 28, 2023

We had excellent service! Our salesperson, Ben, was incredibly knowledgeable and helpful! The car buying process was quick and painless! More

by queenmegganwilson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Rekoay; Mr. Morgan
Dec 01, 2023 -

Bob Howard Honda responded

Congratulations on your new vehicle! We are thrilled that Ben provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

November 28, 2023

Service was excellent and Kris the service writer kept us informed and was wonderful to work with More

by janicewalden05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris
Nov 30, 2023 -

Bob Howard Honda responded

It's fantastic to hear that you had a great experience and that Kris provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 28, 2023

Ashlee is always a great help! She makes sure to show us our before and after of our maintenance, it’s a big help knowing what the old and new products look like. It allows us to a More

by jeanelly guzman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashlee
Nov 30, 2023 -

Bob Howard Honda responded

Ashlee sounds like an invaluable part of your experience with maintenance! Providing visual comparisons before and after the maintenance is a great way to understand the work done and its importance. It's wonderful that she goes the extra mile to ensure you're informed and aware of the maintenance performed on your vehicle. Thank you for your business!

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