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Bob Howard Honda

Oklahoma City, OK

4.7
714 Reviews

13201 N Kelley Ave

Oklahoma City, OK

73131

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Showing 714 reviews

December 21, 2023

I had a great experience in several areas at Bob Honda. My first experience was when I called to set up my appointment with my adviser (Kristian) via voice mail he quickly turned it around to my adviser ( More

by navyflier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristian Ludington, Benjamin Leone
Dec 22, 2023 -

Bob Howard Honda responded

It's fantastic to hear about your positive experience with Kristian, Benjamin Leone, and the team at Bob Howard Honda! Swiftly turning around your appointment request and expertly handling your car's maintenance needs demonstrate a high level of professionalism and efficiency. Keeping you updated on any recommendations shows our commitment to thorough service. It's great that you had such a positive experience.

December 19, 2023

Easy to schedule service appointment online. Ashlee was very prompt upon my arrival and got my vehicle in quickly. Text communication while waiting was helpful and helped get me out quickly. More

by Lyonsmw58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashlee
Dec 21, 2023 -

Bob Howard Honda responded

Thank you for the kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

December 19, 2023

I bought my car from them in 2005 and have taken it in for service ever since then. My Service Advisor today was Kristina and she was awesome! Explained everything and went above and beyond helping to r More

by monte_schibbelhute
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristina
Dec 21, 2023 -

Bob Howard Honda responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

December 16, 2023

Outstanding service. Quality workmanship. Reliable diagnostics skills. This is what want from my Honda service department. More

by stephensjim818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gino
Dec 19, 2023 -

Bob Howard Honda responded

We are thrilled to hear that you had an outstanding experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 16, 2023

Not only does my car look amazing, but they washed it and filled the gas tank. More

by Klow07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Dec 19, 2023 -

Bob Howard Honda responded

We are thrilled to hear that you had a top-notch experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 16, 2023

Ashlee was amazing, if you need your car serviced ask for her. She will get you set up, amazing service! More

by bkaiser11482
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashlee
Dec 19, 2023 -

Bob Howard Honda responded

It's fantastic to hear that you had a great experience and that Ashlee provided amazing assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 15, 2023

Kristian provided outstanding customer service - called with inspection report, and explained options and pricing in detail. More

by Renee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristian
Dec 19, 2023 -

Bob Howard Honda responded

It's fantastic to hear that you had a fantastic experience and that Kristian provided outstanding assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 15, 2023

My car key was locked up by a technician who left the state, and no one was able/willing to open it. A key was finally made, but I lost a whole day of work. In addition, the price I was quoted for repa More

by Counselor_ortega
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zachary
Jan 09, 2024 -

Bob Howard Honda responded

Thank you for informing me about your situation. Please know that we are looking into your concerns, Chuck Mulkey, the Service Director will be reaching out to you soon to assist. If there is anything I can do in the meantime please reach out to me. Brett Goodner General Manager bgoodner@BobHowardAuto.com

Jan 10, 2024 -

Bob Howard Honda responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

December 14, 2023

Always respectful and have a sense of urgency professional delivers service good communication skills good communication More

by Dukart07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ellie
Dec 15, 2023 -

Bob Howard Honda responded

We are thrilled to hear that you had a respectful experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 13, 2023

Absolutely awesome time with Kristina they got my car running smoothly again!🤟 so great will be there again and again. More

by Srpowers15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristina and Ashley helped a bit too
Dec 15, 2023 -

Bob Howard Honda responded

It's fantastic to hear that you had a great experience and that Kristina provided awesome assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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