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Bob Howard Honda

Oklahoma City, OK

4.8
839 Reviews

13201 N Kelley Ave

Oklahoma City, OK

73131

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Showing 839 reviews

July 20, 2024

The service dept did an excellent job of repairing our vehicle and provided excellent customer service. More

by ambittner4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Campbell
Jul 22, 2024 -

Bob Howard Honda responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

July 19, 2024

Bob Howard check up was quick, efficient and thorough, with friendly and helpful staff members. Wait time was good also. More

by maharkey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary
Jul 20, 2024 -

Bob Howard Honda responded

Hello Maharkey, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

July 18, 2024

I was pressed for time. I got there early for my oil change appt. I was taken care of immediately and was out in less than 30 minutes. Thank you! More

by Rolo.santosjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gino
Jul 19, 2024 -

Bob Howard Honda responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 17, 2024

Love how I was in and out did not take super long and victor was very helpful in assuring me on my car. More

by Ayzia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor
Jul 19, 2024 -

Bob Howard Honda responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

July 13, 2024

I experienced terrible service today. In the past I have reviewed outstanding service and have told my friends about the quality service. Not today what disappointment. Several items were More

by stephensjim818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashley, grumpy service agent
Jul 20, 2024 -

Bob Howard Honda responded

stephensjim818 We are truly sorry to hear about your negative experience. Your satisfaction is our top priority, and it's clear we fell short of that standard. We understand your disappointment with the service you received, including the incomplete work, misleading pricing, and lack of communication. This is not reflective of the service we strive to provide. We would like to speak with you directly to address your concerns and make things right. Please feel free to contact me at bgoodner@BobHowardAuto.com. I would appreciate the opportunity to regain your trust. Thank you for your feedback. Brett Goodner General Manager bgoodner@BobHowardAuto.com

July 13, 2024

We had a great experience at Bob Howard Honda. Our salesman, Peyton, was super nice and answered all our questions. He got a great price for us as well. We love our new CR-V. More

by beckyzotti
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peyton
Jul 14, 2024 -

Bob Howard Honda responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 13, 2024

Efficient, caring service. Alway friendly service people there to help with your car. Thanks again! More

by Katrin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
Jul 14, 2024 -

Bob Howard Honda responded

Hi Katrin, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 12, 2024

Quick service and updated the vehicle software Recommended to all future customers. Will continue to support More

by cadref2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant
Jul 13, 2024 -

Bob Howard Honda responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 10, 2024

My Service manager Curt did a great job and listen to all the concerns I had, and took care of them More

by karrakerconstruction
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt wagnor
Jul 11, 2024 -

Bob Howard Honda responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 10, 2024

Service advisor (Zach) was great and the repair was quick. Overall I am very satisfied with how I was treated and with the repair. More

by Trobinson71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
Jul 11, 2024 -

Bob Howard Honda responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bob Howard Honda. Please let us know if there is anything else we can do for you; we are more than happy to help!

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