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Bob Howard Honda

Oklahoma City, OK

4.7
714 Reviews

13201 N Kelley Ave

Oklahoma City, OK

73131

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Showing 714 reviews

March 01, 2024

The service was great, Zahary was very friendly and assured me that he would have my car serviced soon. Keep up the good work. Appreciate you guys so much. Thanks More

by bettybraxton10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary
Mar 07, 2024 -

Bob Howard Honda responded

Thank you for sharing your positive experience with Zahary at our service center. We're delighted to hear that you received great service and that Zahary was friendly and helpful. Our team at Bob Howard Honda strives to provide excellent customer service, and it's always encouraging to receive feedback from satisfied customers. We appreciate your support, and we look forward to serving you again in the future. Safe travels!

March 01, 2024

Very professional,kind and fast in solving the car's issues.Zach is very good at his jod. More

by adolis.teacher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary
Mar 14, 2024 -

Bob Howard Honda responded

We're pleased to hear that you received professional, kind, and fast service in solving your car's issues and that Zach did an excellent job. Your positive feedback is much appreciated, and we'll make sure to pass along your commendation to Zach. Thank you for choosing us, and we look forward to providing you with the same level of excellence in the future. Safe and happy driving!

February 28, 2024

Kristian Ludington is by far the best service advisor out there. His professionalism and his prompt service is outstanding. He cares about his customers! More

by A
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristian Ludington
Mar 02, 2024 -

Bob Howard Honda responded

We're delighted to hear that Kristian stands out as the best service advisor with outstanding professionalism and prompt service. It's wonderful to know that he cares about his customers. Thank you for choosing our services, and we'll be sure to pass along your appreciation to Kristian. Safe travels!

February 27, 2024

Professional and quick service. The trade in process was good, value great. My finance and sales representatives were top notch. More

by Jeremy Hammons
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lavoto on sales, Jermaine I believe on finance
Mar 02, 2024 -

Bob Howard Honda responded

Thank you for the kind words Jeremy! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 24, 2024

Gotta name drop! Jermaine Navarro Sr. Is THE MAN. No ifs ands and buts about it.. he sat down with me and my Wife for a couple hours and got us in our dream vehicle! More

by Kitchen4444
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Cook (walked us around), Jermaine Navarro Sr. (Finance)
Mar 02, 2024 -

Bob Howard Honda responded

It's fantastic to hear about your positive experience with Jermaine! We're thrilled that he made the process seamless and painless, helping you and your wife get into your dream vehicle. It's great to know that Taylor was phenomenal in providing a pressure-free and personalized experience. Thank you for the shout-out and your service to the military. We appreciate your feedback and look forward to serving you again in the future!

February 23, 2024

Friendly service, VIP treatment, good value and quality, helpful, comfortable waiting room. I will be back. More

by Kb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ
Feb 27, 2024 -

Bob Howard Honda responded

We're delighted to hear that you experienced friendly service, VIP treatment, good value, and quality, and found the waiting room comfortable. Your positive feedback is much appreciated, and we look forward to welcoming you back for any future needs. Thank you for choosing us, and we're excited to continue providing excellent service in the future!

February 23, 2024

Easy to make an appointment. Great staff and great service. I feel well taken care of at this dealership. More

by Lynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
Feb 27, 2024 -

Bob Howard Honda responded

Thank you for sharing your positive experience! We're delighted to hear that you found it easy to make an appointment and that our staff provided great service. Your satisfaction is our priority, and we appreciate your trust in our dealership. We look forward to serving you again in the future!

February 21, 2024

$200 pair sunglasses stolen during service. I’ve called, I’ve gone back in to talk to someone twice and was told no managers were available to talk to me. Never a call back even after multiple More

by Lawrence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christian
Apr 04, 2024 -

Bob Howard Honda responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 18, 2024 -

Bob Howard Honda responded

Thank you for your feedback about your missing sunglasses because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Brett Goodner General Manager bgoodner@BobHowardAuto.com

February 19, 2024

Friendly helpful, Fast and very detail information and excellent customer service. Thanks for coffee and cold bottle of water. More

by Rath holmes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hoover
Feb 22, 2024 -

Bob Howard Honda responded

We're delighted to hear about your positive experience with our friendly and helpful staff, fast service, detailed information, and excellent customer service. Providing a comfortable environment with amenities like coffee and cold water is important to us. Thank you for choosing us, and we look forward to serving you again!

February 19, 2024

Service was quick and friendly. Our service manager was very informative. We had a great experience. More

by sjhop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary
Feb 23, 2024 -

Bob Howard Honda responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

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