Bob Howard Honda
Oklahoma City, OK
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Excellent and very friendly salesman, Joseph, and sales manager, Brett. Both very knowledgeable. A very good experience. Finance representative, Jermaine, was also very friendly and knowledgeable. manager, Brett. Both very knowledgeable. A very good experience. Finance representative, Jermaine, was also very friendly and knowledgeable. More
I scheduled an appointment @ 7 am. When I arrived I was told by the service manager Jack that no oil techs have made it to work yet! 2 other customers had checked in before me and I When I arrived I was told by the service manager Jack that no oil techs have made it to work yet! 2 other customers had checked in before me and I was there 10 minutes early for my appointment and had to wait for an over an hour and a half for an oil change!!! I didn’t get to leave until 8:43! Why do you have your customers schedule an appointment and you don’t have techs ready for work! It seems that every time that I have come to Bob Howard for an oil change it’s at least 11/2 hours! So I decided to schedule an appointment at 7am thinking that I will be able to get in and out in a reasonable amount of time! Nope, just another excuse and almost a 2 hour wait! Why make an appointment only to be given an excuse for not getting my oil change done timely! I don’t understand why your service techs can’t do an oil change any faster than that! Such a waste of time and money for both me and your company! I have purchased 2 vehicles from Bob Howard and have been bringing them in for your service ever since. I will try one more time for an oil change with Bob Howard and if I have to wait for over an hour to get it done then I will be taking my business elsewhere and will tell my friends and family that as well! More
All the staff were super polite and accommodating. Definitely recommend them if you are needing work done on your vehicle. Definitely recommend them if you are needing work done on your vehicle. More