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Bob Howard Honda

Oklahoma City, OK

4.7
713 Reviews

13201 N Kelley Ave

Oklahoma City, OK

73131

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Showing 713 reviews

July 13, 2024

I experienced terrible service today. In the past I have reviewed outstanding service and have told my friends about the quality service. Not today what disappointment. Several items were More

by stephensjim818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashley, grumpy service agent
Jul 20, 2024 -

Bob Howard Honda responded

stephensjim818 We are truly sorry to hear about your negative experience. Your satisfaction is our top priority, and it's clear we fell short of that standard. We understand your disappointment with the service you received, including the incomplete work, misleading pricing, and lack of communication. This is not reflective of the service we strive to provide. We would like to speak with you directly to address your concerns and make things right. Please feel free to contact me at bgoodner@BobHowardAuto.com. I would appreciate the opportunity to regain your trust. Thank you for your feedback. Brett Goodner General Manager bgoodner@BobHowardAuto.com

July 12, 2024

Quick service and updated the vehicle software Recommended to all future customers. Will continue to support More

by cadref2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant
Jul 13, 2024 -

Bob Howard Honda responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 10, 2024

My Service manager Curt did a great job and listen to all the concerns I had, and took care of them More

by karrakerconstruction
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt wagnor
Jul 11, 2024 -

Bob Howard Honda responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 10, 2024

Service advisor (Zach) was great and the repair was quick. Overall I am very satisfied with how I was treated and with the repair. More

by Trobinson71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
Jul 11, 2024 -

Bob Howard Honda responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bob Howard Honda. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 09, 2024

Had a really great experience a couple months ago with Victor and I got my dream car: Honda Pilot Touring 😁 More

by BFoster
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Brown
Jul 10, 2024 -

Bob Howard Honda responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

July 09, 2024

Taylor was great! Very thorough and explaining all the details of the car. He made buying a car More more pleasurable! More

by Midget
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor and Jermaine
Jul 10, 2024 -

Bob Howard Honda responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

July 09, 2024

At Bob Howard Honda the service was friendly, pretty quick and efficient. TJ was great! More

by lyonok
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ
Jul 10, 2024 -

Bob Howard Honda responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 05, 2024

They did the services promptly and accurately. The price was great. We are always treated with respect and genuine concern when getting service for our Honda's. We have been using Bob Howard se More

by mlbardrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin leone
Jul 07, 2024 -

Bob Howard Honda responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 20, 2024

We had a great experience at Bob Howard Honda. We ended up buying a 2025 Honda Pilot Elite. The manager was super nice and worked very hard to get us a good deal! More

by Ron Emmert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Morgan
Jun 21, 2024 -

Bob Howard Honda responded

Hi Ron, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 20, 2024

Oh man what an experience. Can’t say thank you enough for all your help. I’ve never seen so many choices of vehicles to choose from.. More

by rdennis204
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill
Jun 22, 2024 -

Bob Howard Honda responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

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