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Bob Howard Honda

Oklahoma City, OK

4.7
713 Reviews

13201 N Kelley Ave

Oklahoma City, OK

73131

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Showing 713 reviews

August 24, 2024

You have to watch their repairs and pricing. Are always saying tires need replacing. Which is not true More

by lynnlovatto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Hoover
Aug 31, 2024 -

Bob Howard Honda responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

August 23, 2024

Work was accomplished in a timely and courteous manner. I was also told what service my Honda would need in the near future. Thank you! More

by sharon bates
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
Sep 10, 2024 -

Bob Howard Honda responded

Hi Sharon, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 23, 2024

Service staff was friendly and got car done in a timely manner. Quick and easy process. More

by MORIAHS6494
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt
Aug 26, 2024 -

Bob Howard Honda responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 23, 2024

Good service but slow maintenance times. Either needs more people or to take less appointments. More

by KAEmery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Campbell
Aug 28, 2024 -

Bob Howard Honda responded

Thank you for your feedback. I apologize for the slower maintenance times you experienced. We’re looking into ways to improve our efficiency, whether by increasing staff or adjusting appointment schedules. I’d appreciate the opportunity to address your concerns further. Please contact me—I look forward to speaking with you. Brett Goodner General Manager bgoodner@BobHowardAuto.com

August 22, 2024

I Have been their repeat customer for over 14 years. I’m Very satisfied with them. More

by Jj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gosh, almost 15 years is a long time! Ashlee was the latest one. She was super!
Aug 24, 2024 -

Bob Howard Honda responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bob Howard Honda. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 18, 2024

The employee who helped me check in (Garrett) was very helpful! Super easy drive up process, and I received a text when the service was almost done. The cashier when I was retrieving my keys was not very More

by HondaGuy21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett, and cashier (can’t remember name, she’s from El Paso)
Aug 23, 2024 -

Bob Howard Honda responded

Hello, thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

August 17, 2024

I have been totally impressed with the staff and their eagerness to make sure the customer comes first. This shows Bob Horward Honda commitment for excellence. More

by Richie B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gino in service.
Aug 19, 2024 -

Bob Howard Honda responded

Hi Richie, thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. Have a wonderful day.

August 15, 2024

I bought my first car at Bob Howard. Thank full to John and so greatful for the deal. Amazing place to get car for students as well. More

by roshan rai
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John … The basketball player at OU, sorry don’t know the full name
Aug 17, 2024 -

Bob Howard Honda responded

Hi Roshan, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 13, 2024

Kristen is great. He take excellent care of our car and so easy to work with and meet our needs. We have been with Bob Howard Honda ever since we moved to Edmond 6 yea More

by Miss B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristian in service.
Aug 16, 2024 -

Bob Howard Honda responded

Hi, we're happy to hear you had such a positive experience with Kristen! We are always more than happy to assist you if anything else comes up. Take care!

August 10, 2024

I appreciate having a service rep to help me whenever I need repairs / maintenance done More

by CC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin “Gino” Leone
Aug 12, 2024 -

Bob Howard Honda responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

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