Bob Howard Buick GMC

Bob Howard Buick GMC responded

Thank you for your wonderful feedback! We’re excited to hear that David has consistently provided you with helpful and attentive service at Bob Howard Buick GMC. We appreciate your loyalty and look forward to assisting you with your cars for many more years to come! -The Bob Howard Buick GMC Team

Bob Howard Buick GMC responded

Thank you for your feedback! It’s great to hear that the staff at Bob Howard Buick GMC were polite and helpful during your oil and filter change. We're glad the service was completed efficiently within an hour. Your support is greatly appreciated, and we look forward to seeing you again for your next visit! -The Bob Howard Buick GMC Team

Bob Howard Buick GMC responded

Thank you for the wonderful review! We're pleased to hear about your outstanding experience with David at Bob Howard Buick GMC. It's great to know that his professionalism and personable approach made a positive impact at every step of your service. We appreciate your recommendation and look forward to seeing you again soon! -The Bob Howard Buick GMC Team

Bob Howard Buick GMC responded

Appreciate you taking the time to share such kind feedback, Vanessa! We're delighted to hear that your experience with Bob Howard Buick GMC, from purchasing your vehicle to servicing, has been great. Enjoy your new car, and we look forward to seeing you again soon! -The Bob Howard Buick GMC Team

Bob Howard Buick GMC responded

Thank you for your wonderful review! It’s great to hear that you consistently have a positive experience with our service at Bob Howard Buick GMC. Providing easy scheduling and clear communication is always a priority, and it’s wonderful to know those expectations are being met. We look forward to seeing you again soon! -The Bob Howard Buick GMC Team

Bob Howard Buick GMC responded

Thank you for your wonderful review, Kat! Our team at Bob Howard Buick GMC is happy to hear that you had an excellent experience with our service team. David is truly a valuable asset, and it’s great to know he provided you with efficient service. We sincerely appreciate your support and look forward to welcoming you back! -The Bob Howard Buick GMC Team

Bob Howard Buick GMC responded

Thank you for your kind words, Joshua! We're thrilled to hear that you had a great experience with our service department and with Chad. Providing excellent service is always our goal, and your feedback truly means a lot to us. We look forward to seeing you again at your next visit! -The Bob Howard Buick GMC Team

Bob Howard Buick GMC responded

Thank you for the wonderful review! We're thrilled to hear you had a great experience at Bob Howard Buick GMC's service department. Tuk truly embodies our commitment to exceptional customer service, and we appreciate you recognizing his efforts. Our team looks forward to serving you again in the future! -The Bob Howard Buick GMC Team

Bob Howard Buick GMC responded

Thank you for the wonderful review, John! We're glad to hear that Jeff provided you with excellent service throughout your vehicle purchase at Bob Howard Buick GMC. We appreciate your feedback and look forward to serving you again in the future! -The Bob Howard Buick GMC Team

Bob Howard Buick GMC responded

We are very sorry to hear that your experience with Dustin was not to your satisfaction. Would you mind contacting me so that I can look into this more? Regards, Bobby Lubbers General Manager 405-936-8800 blubbers@group1auto.com

injen1997 responded

Good afternoon Bobby, This is Nicholas Christain i just purchased a CX-50 from you. Agian i would like to congratulate your sales Manger and my salesman Alex they were incredible. Your finance team lacks professionalism. Once i declined a warranty the demeanor changed instantly. I am a very well qualified buyer. I was never given my rate or what bank or if i wanted gap insurance nothing. Not untill i asked did he mention rate or payment. He didnt even put my papers in a envelope and did not call for my sales man just said go find Alex. When i walked in to the sales building i told them the finace guy was a jerk. Literally all of them said. Oh you must have had Dustin. So this is not a one off bad day temperment. I talked to your finace manager and he apologized. Felt like complete lip service. Since you already had my sale complete i left with the worst car buying experience i have ever had.