
Bob Howard Buick GMC
Oklahoma City, OK
Filter Reviews by Keyword
By Type
Showing 420 reviews
I recently bought a 2025 Buick Envista from Bob Howard Buick GMC, and overall, it was a really great experience. Our salesman, Charlie, was absolutely fantastic! He was super helpful, not pushy at all, an Buick GMC, and overall, it was a really great experience. Our salesman, Charlie, was absolutely fantastic! He was super helpful, not pushy at all, and honestly felt more like a friend than a salesperson. We got along great, and he made the whole process feel relaxed and easy. The only downside to my experience was with the finance process, which felt a little off. Haney quoted me a monthly payment that was noticeably higher than what I had calculated through my credit union. Then he offered the extended warranty, which we ended up purchasing because—let’s be honest—we’ve had some bad luck with cars in the past, and the coverage seemed like a good value. But here’s where it got weird: after we signed everything, then he told us that our interest rate had dropped to the rate originally offered by my credit union because we purchased the warranty. That info wasn’t shared up front, and it made the whole interaction feel a little icky—like there was something being withheld just to make the sale. Maybe it was just poor communication, but it definitely lacked transparency, which left a funny taste in my mouth. That being said, I would still recommend this dealership—especially Charlie, who was amazing! Just a heads-up to anyone going through the process: ask for all the finance details—interest rate, payment, and terms—before making decisions on add-ons like the warranty. That way you can feel confident and informed every step of the way. More
Great personalized attention from David Hoffman in GMC service, helping me with maintenance appointment and making sure I got some recalls handled. service, helping me with maintenance appointment and making sure I got some recalls handled. More
Easy to schedule our first service work for the truck we’re had purchased. They truly exceeded our expectations with this visit. We had been promised a tank of gas at time of purchase, and they made good we’re had purchased. They truly exceeded our expectations with this visit. We had been promised a tank of gas at time of purchase, and they made good on that promise plus they washed our truck! Were left as happy customers. More