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Bob Howard Buick GMC

Oklahoma City, OK

4.6
421 Reviews

13300 North Broadway Ext

Oklahoma City, OK

73114

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Showing 421 reviews

March 30, 2025

Very friendly people and always ready to chat and help. Went through many dealerships but this one is one of the best ones. More

by Janusz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hoffman
Mar 30, 2025 -

Bob Howard Buick GMC responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Howard Buick GMC! We do hope we can be of assistance in the future. Take care!

March 29, 2025

Service staff are kind and courteous. The lobby is well maintained and enjoy the free and water station More

by cnice68
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peggy, David
Mar 30, 2025 -

Bob Howard Buick GMC responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 27, 2025

I had a great experience while purchasing a vehicle here. My salesman was Mike and I will be back for future purchases solely because of his professionalism and transparency. More

by h.w.heath33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike
Mar 28, 2025 -

Bob Howard Buick GMC responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 27, 2025

Lane was great to work with. Appreciate his professionalism and respect. Would work with him on any future purchases. More

by Mike.Nunley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lane Smith
Mar 28, 2025 -

Bob Howard Buick GMC responded

Hello, we're happy you found our staff to be supportive during your experience here at Bob Howard Buick GMC. Feel free to reach out to us if you need anything. Have a wonderful day.

March 27, 2025

Went in for estimate. Estimate more than car worth. Offered 1000 for it by tech who ask used car manager. I call back and spoke with Scott in used cars he said couldn’t bu More

by Dissatisfied
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott used cars. Kaden service rep.
Apr 01, 2025 -

Bob Howard Buick GMC responded

I’m sorry to hear about the trouble you've experienced. After checking our records, I couldn't find any details of your visit, and it seems you might be referring to a different store that operates separately from us. If that's not the case, please let me know so we can address this matter quickly. Thank you for your understanding. Bobby Lubbers General Manager blubbers@group1auto.com

March 26, 2025

Gary was exceptional, didn’t try to get me a bunch of stuff I didn’t want, showed me options, and I picked the one I liked, when it came to doing all the numbers the team was quick gave me a fair value o More

by Rbelongie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Williams
Mar 28, 2025 -

Bob Howard Buick GMC responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

March 26, 2025

Came in for a problem that was not fixed… When I got home the issue that “they could not recreate” immediately started again. When I got my keys and got two words out of the attendant- my car was literally d More

by PDHome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kayden
Mar 28, 2025 -

Bob Howard Buick GMC responded

We appreciate your feedback and regret that your service experience fell short of expectations. Your concerns will be addressed with our team as we work to improve. If you're willing, we would like the opportunity to discuss this further. Please reach out so we can work toward a resolution. Bobby Lubbers General Manager blubbers@BobHowardAuto.com

March 25, 2025

They were friendly and quick to get our vehicle in to be looked at. They also stayed in cont with us all along the way. More

by Croberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caden
Mar 28, 2025 -

Bob Howard Buick GMC responded

Hello Croberts, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

March 25, 2025

Making an appointment was easy. Service staff was professional and friendly. Service didn't take long. More

by karlajean99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark and Chad
Mar 28, 2025 -

Bob Howard Buick GMC responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

March 20, 2025

Very friendly and helpful to get you in the vehicle you want. Great customer service. Oh yeah and great coffee. Definitely will be going back. More

by Nate
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Samson
Mar 22, 2025 -

Bob Howard Buick GMC responded

Hi Nate, thank you for the high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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