Bob Howard Buick GMC

They are always helpful and professional when handling my vehicle and any issues I've had. I would recommend Bob Howard to others. vehicle and any issues I've had. I would recommend Bob Howard to others. More

It took a couple of days to diagnose the problem But they kept me updated the whole time. they kept me updated the whole time. More

Bob Howard made the purchase of my new vehicle nice and easy. Mark Samson was very understanding and patient with what I was looking for. Great Experience and amazing Staff. easy. Mark Samson was very understanding and patient with what I was looking for. Great Experience and amazing Staff. More

Very laid back. Was not swarmed by sales upon entering the lot. Actually had to locate a salesman. Lane was very knowledgeable and answered all questions. Overall, Was not swarmed by sales upon entering the lot. Actually had to locate a salesman. Lane was very knowledgeable and answered all questions. Overall, a pleasant experience. More

Great service was in and out less than an hour David my service rep always take good care of me and makes sure that my vehicle is also. service rep always take good care of me and makes sure that my vehicle is also. More

Peggy Jones always knocks it out of the park for us. Great job as always! Great job as always! More

We can in and found the nicest salesman who knew all about the truck and could walk us through all the safety features! Brent not only made it easy and no pressure he was super polite. Thanks! about the truck and could walk us through all the safety features! Brent not only made it easy and no pressure he was super polite. Thanks! More

Great experience. Very friendly and accommodating throughout the whole process. From Phil the salesman to our finance representative, we were treated great and never f Very friendly and accommodating throughout the whole process. From Phil the salesman to our finance representative, we were treated great and never felt pushed into anything. Phil even provided my wife with some food to help with her hunger until we could go have lunch. Was very impressed with the dealership. Our first time using Bob Howard and will be recommending them to others as well as planning to use them again in the future More

Mark Samson was awesome sales person will buy from him in the future very happy with my new truck the future very happy with my new truck More

Unfortunately, I did not have a good experience with this Dealership. I dropped off my car Thursday before 8 o’clock was told that it would be ready the following day which honestly I didn’t see that happen Dealership. I dropped off my car Thursday before 8 o’clock was told that it would be ready the following day which honestly I didn’t see that happening but I figured Saturday. The communication was not great, and I feel that my car was being worked on when they didn’t have anything else to do. I kept getting told it was gonna be ready the next day the next day the next day, however it was not. I finally was able to pick up the car today, but I think the only reason is because I told him I had to have it today that they had had it for 4, going on five days. You know it being over the holidays and such I could understand if they would’ve told me that they were short staffed and so my car would be delayed instead of promising and failing, and then not answering my inquiries. Better communication could’ve made this a whole different experience. It even came to a point where I stopped them from doing one of the items that I wanted them to do because I was concerned it was going to take them another 2 to 3 days in order to get it done.. also be aware… they do not take checks, which was another pain for me to deal with. I hope they take these words and these concerns to heart and try and make things better. I might try them again in 2025… More