Bob Howard Buick GMC

I didn't appreciate that it took 4 hours for a simple oil change when I made an appointment. change when I made an appointment. More

Very friendly and helpful. The transaction was very low key and no pressure. I would recommend them for your vehicle purchase. The transaction was very low key and no pressure. I would recommend them for your vehicle purchase. More

David, my servers writer was very informative. Kept me updated to the whole procedure. And advise me on the other needed work I might need Kept me updated to the whole procedure. And advise me on the other needed work I might need More

Easy to make an appointment and the time given for the service was quick. Very pleased with the experience service was quick. Very pleased with the experience More

The car buying process was smooth, I appreciate them staying there late to get me into a new vehicle. staying there late to get me into a new vehicle. More

Mark was Outstanding! Cost more than expected, but maybe more was completed. Marsha was also very pleasant! Cost more than expected, but maybe more was completed. Marsha was also very pleasant! More

Very frustrated! First time leaving a bad review on anything..Bought a 2019 Denali and the bumper was already being ordered to be replaced. (So we were told) Great, e First time leaving a bad review on anything..Bought a 2019 Denali and the bumper was already being ordered to be replaced. (So we were told) Great, everything was signed and agreed upon. 1 month later and multiple calls, found out they never ordered it. Another month later, it was done. Hitch cover was scraped up and broke during the bumper replacement, and attached with zip ties when given back to me. I immediately brought to their attention. I was told the part was being ordered to be replaced. It’s been over 3 months and still giving me the run around. Multiple calls and texts and no direct answer moving forward. Each time I call, im told we’ll check on that” And now saying they didn’t break it. The hitch cover clearly doesn’t sit right and is loose. No way could it have broke otherwise. (Especially the day the bumper got replaced.) and you could tell the zip ties were new. We’d only had the car 2 months and have no use for the hitch at this time. I would just like the part replaced and for them to be honest about it. This is the 3rd vehicle I’ve bought with bob howard and likely the last. Love this car and the others, but very poor customer service after purchase. More

We absolutely were satisfied with the staff and the support. More specifically Mike was easy to work with and made the buying experience as painless as possible. support. More specifically Mike was easy to work with and made the buying experience as painless as possible. More

Great service and communication Mark was very professional and kept me informed of the repairs process. professional and kept me informed of the repairs process. More

Chad was courteous and professional and my vehicle service with two systems recalls was done in reasonable short time. service with two systems recalls was done in reasonable short time. More