Back

Bob Howard Buick GMC

Oklahoma City, OK

4.6
392 Reviews

13300 North Broadway Ext

Oklahoma City, OK

73114

Directions

By Type

Showing 392 reviews

March 07, 2025

Mark Samson was great! So helpful and very polite. We appreciate his help with everything! More

by barb73533
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Samson
Mar 09, 2025 -

Bob Howard Buick GMC responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

March 06, 2025

Charlie was awesome dealer, so sweet and a great salesman, he worked with me and got me in my dream car 🤞🏾 I definitely recommend More

by Karvonnie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
N/A
Mar 09, 2025 -

Bob Howard Buick GMC responded

Hello, we're happy you found Charlie to be so supportive during your experience here at Bob Howard Buick GMC. Feel free to reach out to us if you need anything. Have a wonderful day.

March 05, 2025

I had a great experience at Bob Howard while getting service for my Buick Envista. The team was incredibly knowledgeable and took the time to explain everything clearly. They were also very personable a More

by Alexarhea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Mar 09, 2025 -

Bob Howard Buick GMC responded

Hello, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

March 04, 2025

From the moment we entered the dealership we were warmly greeted at the front desk. Both salesman we worked with were friendly, not pushy, and very knowledgeable about the vehicle I wanted. The financing wa More

by c_pumphrey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary/Marcus
Mar 09, 2025 -

Bob Howard Buick GMC responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

March 03, 2025

Its Good and the people are very helpful and everything is good thanks i will see you soon More

by Javierpalacio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know but know cesar ramos
Mar 08, 2025 -

Bob Howard Buick GMC responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 27, 2025

Nice polite very helpful understanding what I was trying to do and help me get there More

by ivoniasmith56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Coca-Cola
Mar 02, 2025 -

Bob Howard Buick GMC responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

February 26, 2025

To have a appointment time at 9:am for oil change, new tires and checking console for whatever keeps making display go off and radio not working and this is round 2 plus not to mention grease on floor boa More

by davidperry1517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peggy
Feb 28, 2025 -

Bob Howard Buick GMC responded

Thank you for bringing this to our attention. We apologize for any inconvenience caused by your recent experience. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Bobby Lubbers General Manager blubbers@bobhowardauto.com

February 26, 2025

Always a good experience. They are very thorough and always followup when you have service done. More

by perryayers24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Dear
Mar 02, 2025 -

Bob Howard Buick GMC responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

February 21, 2025

I recently visited Bob Howard dealership with the intention of just test-driving a car I had been eyeing online for a while. I had never seen the car in person and decided to stop by the dealership o More

by renet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Charles
Feb 28, 2025 -

Bob Howard Buick GMC responded

Thank you for bringing this to our attention. We apologize for any inconvenience caused by your recent experience. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Bobby Lubbers General Manager blubbers@bobhowardauto.com

Mar 03, 2025 -

renet responded

I am writing to express my frustration and disappointment with the lack of response to my previous inquiries. It has now been 15 days since I first reached out, and I have yet to receive any communication from your team. I am beginning to doubt the existence of Bobby Lubbers, as it seems the email responses I have received are automated. This experience has led me to believe that Bob Howard does not prioritize customer care or the satisfaction of returning customers, focusing solely on sales instead. If this issue is not addressed promptly, I will be compelled to share my negative experience on various social media platforms to inform potential buyers about the challenges of purchasing a car from Bob Howard. I hope to hear from you soon with a resolution.

February 19, 2025

Brought my truck in without an appointment due to check engine light being on. They worked me in, diagnosed the problem, and had me on my way in less than two hours total. This far exceeded my expectatio More

by Wpkimler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Reamed
Feb 21, 2025 -

Bob Howard Buick GMC responded

Hi, we're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!

...
7
...