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Bob Howard Buick GMC

Oklahoma City, OK

4.6
522 Reviews

13300 North Broadway Ext

Oklahoma City, OK

73114

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Showing 522 reviews

September 03, 2025

I have been getting my truck serviced for 9 years and they have treated me great one of the best service departments I have attended and great service advisors !!! More

by Mr costumer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hoffman , Digital AirStrike
Sep 03, 2025 -

Bob Howard Buick GMC responded

Thank you for your wonderful review! We truly appreciate your loyalty over the past 9 years at Bob Howard Buick GMC. It’s fantastic to hear that you’ve had great experiences with our service department and service advisors. We look forward to continuing to provide you with excellent service in the future! -The Bob Howard Buick GMC Team

September 03, 2025

David was extremely helpful. Quick and easy service. Scheduling process was extremely simple and pain-free More

by Glen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David in service
Sep 04, 2025 -

Bob Howard Buick GMC responded

Thank you for your wonderful review, Glen! We’re thrilled to hear that you found our service quick and easy, and that the scheduling process was simple and pain-free. At Bob Howard Buick GMC, we strive to provide outstanding service, and it’s great to know we achieved that for you. We look forward to seeing you again! -The Bob Howard Buick GMC Team

September 02, 2025

Great experience. Salesman was very professional. We told him all the wants in a vehicle & salesman was able to give us several options to choose from. I would rate hi More

by Daryl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Micheal-salesman, Digital AirStrike
Sep 02, 2025 -

Bob Howard Buick GMC responded

Thank you so much for your awesome feedback, Daryl! We’re happy to hear that you had a great experience at Bob Howard Buick GMC and that our salesman provided you with several options to meet your vehicle needs. It's fantastic to know you felt no pressure during the sale. We appreciate your 5-star rating and look forward to assisting you again in the future! -The Bob Howard Buick GMC Team

August 31, 2025

Blake was amazing, he listened to what we were looking for and delivered. Excellent customer service and product knowledge. Great car buying experience. More

by justincagle07
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Aug 31, 2025 -

Bob Howard Buick GMC responded

Thank you for your awesome review, Justin! We're happy to hear that Blake provided you with excellent customer service and helped you find exactly what you were looking for. At Bob Howard Buick GMC, we take pride in our team and their product knowledge. We appreciate your feedback and look forward to assisting you again in the future! Enjoy your new vehicle! -The Bob Howard Buick GMC Team

August 30, 2025

Came in for a fecall replacement. Told it could take up to 48 hours. Left car. 2 days later told recall item not available from dealership would have to order it from on line would More

by Sharon lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Digital AirStrike
Sep 03, 2025 -

Bob Howard Buick GMC responded

Thank you for reaching out. Can you please contact me so I can learn more about your experience? I cannot find your name in our database with the name provided here; I would appreciate hearing from you using the email provided. Regards,   Stephen Cannon Service Director  scannon@group1auto.com

August 30, 2025

We have purchased 3 cars from Bob Howard Buick GMC and all 3 were great experiences! I recommend you ask for Bob Lott! More

by trumblyrm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Lott, Digital AirStrike
Aug 30, 2025 -

Bob Howard Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had great experiences purchasing all three cars from Bob Howard Buick GMC. Bob Lott is indeed fantastic, and we appreciate your recommendation. We look forward to assisting you again in the future! -The Bob Howard Buick GMC Team

August 27, 2025

Charlie was awesome! He was honest, efficient, and super easy to work with. He listened and went above and beyond to help me get the car I wanted. More

by marlonbreaux3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Aug 27, 2025 -

Bob Howard Buick GMC responded

Thank you, Marlon! We’re pleased to hear that you had such a positive experience at Bob Howard Buick GMC. Our team strives to provide outstanding service, and it’s wonderful to know that Charlie met your needs and helped you find the car you wanted. We look forward to serving you again in the future! -The Bob Howard Buick GMC Team

August 27, 2025

They definitely take care of there customers! Will definitely keep them in mind on my next car buy experience! More

by Muddygirl.1694
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark
Aug 28, 2025 -

Bob Howard Buick GMC responded

Thank you so much for your kind words! We at Bob Howard Buick GMC are thrilled to hear that you felt well taken care of during your visit. We look forward to assisting you with your next car purchase! Feel free to reach out if you have any questions or need further assistance. -The Bob Howard Buick GMC Team

August 26, 2025

First maintenance was performed this morning. Mark Reames got me checked in and my truck serviced it a timely manner while I waited. More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Reames
Aug 27, 2025 -

Bob Howard Buick GMC responded

Thank you for your wonderful review, Don! We're glad to hear that Mark took good care of you and that your first maintenance on your truck was a smooth experience at Bob Howard Buick GMC. We appreciate your feedback and look forward to serving you again in the future! -The Bob Howard Buick GMC Team

August 25, 2025

Sale went great, initial financing great, but getting finance department to answer the phone is time consuming and rather slow on mailing paperwork to tag vehicle. More

by Rmutchler1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Aug 27, 2025 -

Bob Howard Buick GMC responded

We appreciate your feedback and are very sorry to hear about the difficulties you’ve experienced in reaching our finance department and receiving your paperwork. This is not the level of service we aim to provide after the sale, and we understand how frustrating this must be. Please know we are looking into your situation right away to make sure your paperwork is processed, and your vehicle can be tagged without further delay. At your convenience, please reach out to me directly at (405)936-8800 or masonmyers@group1auto.com and I will personally ensure this is handled quickly. Thank you for bringing this to our attention — we want to make this right. Mason Myers General Sales Manager

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