Bob Howard Buick GMC
Oklahoma City, OK
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Everything was great because J. Lemon. Dustin in the finance department was so rude not helpful at all. Dustin made it seem it didn’t matter whether we purchased a vehicle or not an Lemon. Dustin in the finance department was so rude not helpful at all. Dustin made it seem it didn’t matter whether we purchased a vehicle or not and send like he didn’t want to help us. We waited hours to see him and we never seen anyone walk out of his office, so it felt he didn’t care about the customer. More
Salesman Mark was good to deal with. Negotiation back & forth was better than average, the finance guy was a rude jerk cause I told my salesman to tell him not to waste my time trying to Negotiation back & forth was better than average, the finance guy was a rude jerk cause I told my salesman to tell him not to waste my time trying to sell me a bunch of add on crap. He cost this dealer 2 stars More
They were friendly and polite. Diagnosis was done the next day and it was fixed the next working day. When I picked it up the service parking brake light was still on and it had a Diagnosis was done the next day and it was fixed the next working day. When I picked it up the service parking brake light was still on and it had a low tire. More
The dealership made the buying process easy and enjoyable. I would highly recommend this dealership as well as my salesman, Blake Harris, to everyone I know. enjoyable. I would highly recommend this dealership as well as my salesman, Blake Harris, to everyone I know. More
Very happy with the buying experience. Service was great. I’ve dealt with Ricky Schulz for years and trust his experience and expertise. The Acadia I bought is a great vehicle. Service was great. I’ve dealt with Ricky Schulz for years and trust his experience and expertise. The Acadia I bought is a great vehicle. More
Salesman, Ricky Schulz, went above and beyond to make sure we got the vehicle we wanted. We had a GMC Acadia picked out. We wanted to add a tow package to the vehicle. Ricky couldn't find an after fac sure we got the vehicle we wanted. We had a GMC Acadia picked out. We wanted to add a tow package to the vehicle. Ricky couldn't find an after factory tow package listed in the parts for the new Acadia. He checked with their parts department, making sure he didn't just miss it. He checked an independent business owner whose business was putting after factory tow packages on vehicles. He didn't show anything. After further investigation it was determined the tow package had to be built in from the factory. Ricky said he would check around to seevif he could find what we wanted. We left but received a call from Ricky later in the day that he had found the vehicle we wanted in the color we wanted and with the tow package. Thank you, Ricky! More
Ricky Schultz was absolutely wonderful. He was very patient and kind. He went to great lengths to work out all of the details with us to make the purchase happen. He was very patient and kind. He went to great lengths to work out all of the details with us to make the purchase happen. More