
Bob Howard Buick GMC
Oklahoma City, OK
Filter Reviews by Keyword
By Type
Showing 337 reviews
Loved working with Markus and other staff in the showroom! They were so easy to work with. Highly recommend Bob Howard Buick GMC! Love the Buick Envision Avenir SUV I purchased!! showroom! They were so easy to work with. Highly recommend Bob Howard Buick GMC! Love the Buick Envision Avenir SUV I purchased!! More
I bought a 2024 Hyundai Palisade w/21K miles from Bob Howard Buick used cars and 3 days after purchase (with 2 days being Christmas so no driving at that time) the wheelwell fell off going down the highw Howard Buick used cars and 3 days after purchase (with 2 days being Christmas so no driving at that time) the wheelwell fell off going down the highway. I've been trying for 3 weeks to get some help so I finally took it in to see what they would do. Mason one of the managers refused to do anything about replacing the wheelwell, saying I probably hit something (which I didn't) . They must not inspect the used cars as they come in to sale or they would have caught that it was about to come off. I really wanted to like this dealership but don't have much to say positive. I do like my car but would love it if it didn't look like it had been in a wreck. I guess it's true what they say, "car dealerships will take advantage of women" I was hoping that would not be the case. The car is in full warranty but this was not covered so no one is responsible. I would not buy a used car from this dealership, I don't know about the new car side, could be great but the used cars is "let me take your money and leave". With just a little effort this could have been a great experience but instead it's an experience that leaves a bad taste. No effort to make the customer happy. So this woman is not a happy customer. More
Quick service, professional atmosphere, and reasonable pricing. Definitely will do business with again. Highly recommend, will do business with again. pricing. Definitely will do business with again. Highly recommend, will do business with again. More
Very nice and helpful. Will continue my business with the Howard auto group. Always have. Salesman was amazing as well as sales manager and finance. Will continue my business with the Howard auto group. Always have. Salesman was amazing as well as sales manager and finance. More
Dropping off my truck stood in bay - freezing- multiple service team members walked right by me with Zero interaction nothing no sir be right with you nothing I go inside Quite - guys behind desk point to service team members walked right by me with Zero interaction nothing no sir be right with you nothing I go inside Quite - guys behind desk point to a sign go outside- I could go on forever but you need to teach how to give real customer service- sorry I was an inconvenience to there day More