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Bob Howard Buick GMC

Oklahoma City, OK

4.6
373 Reviews

13300 North Broadway Ext

Oklahoma City, OK

73114

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Showing 373 reviews

June 27, 2023

This dealership is very professional, with great communication. They provided wonderful service. I will definitely recommend them More

by Jnooyen
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mark, Digital AirStrike
Jun 29, 2023 -

Bob Howard Buick GMC responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 25, 2023

Always treats me like I'm the only guest. Let's me know about all recalls. Very good customer service More

by Jacquetta Donner
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mark
Jun 27, 2023 -

Bob Howard Buick GMC responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

June 23, 2023

Bob Howard GMC in Edmond, 0K has a superb service technician Chad Dear & his team. Chad & his team (Randy) are perfectionists & they have done work on our Nissan Rogue & Lexus GX470. They are great! More

by Lexus lover
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chad Dear & Randy
Jun 26, 2023 -

Bob Howard Buick GMC responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the Bob Howard Buick GMC team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! -The Bob Howard Buick GMC Team

Jun 27, 2023 -

Bob Howard Buick GMC responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 19, 2023

I have bought several vehicles from this dealership and have always been treaties with professionalism. I ordered a Canyon this time and they kept me on track when I was ready to cancel the order because More

by l.walker5
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ricky Shultz
Jun 21, 2023 -

Bob Howard Buick GMC responded

Thank you! We can't tell you how much we appreciate your customer loyalty! -The Bob Howard Buick GMC Team

Jun 22, 2023 -

Bob Howard Buick GMC responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 16, 2023

Ricky was very helpful with the ordering of my vehicle and communicated often during the entire waiting to deliver vehicle period. More

by Bob.duran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole , Digital AirStrike
Jun 20, 2023 -

Bob Howard Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! -The Bob Howard Buick GMC Team

June 08, 2023

David Hoffman provided professional and trustworthy service at competitive prices to meet your vehicle needs. More

by Fjkramer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Jun 09, 2023 -

Bob Howard Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. -The Bob Howard Buick GMC Team

June 06, 2023

Highly recommend Ricky Shultz to help you with your next vehicle purchase. He went above and behind to get us everything we wanted ⭐️⭐️⭐️⭐️⭐️ More

by Pamela Millus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Jun 08, 2023 -

Bob Howard Buick GMC responded

Pamela, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Ricky went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! -The Bob Howard Buick GMC Team

June 03, 2023

Chad, the service was great but it was just too long to wait for a simple oil change and an hour and a half is not good thank you very much Chad. More

by Skip
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad , Digital AirStrike
Jun 04, 2023 -

Skip responded

1 hour and a half is too long for an oil change especially if you made an appointment at 7:15 in the morning.

Jun 06, 2023 -

Bob Howard Buick GMC responded

Thanks for your great review. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. -The Bob Howard Buick GMC Team

June 02, 2023

Service center is a bit of crooks. Took vehicle in for noise and told it was bad gas. Noise got louder over several days and took it to a mechanic and he told me what was wrong. I took More

by amberamber1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Choose not to list names due to unfair if required by management
Jun 08, 2023 -

Bob Howard Buick GMC responded

I apologize that you experienced an issue while servicing your vehicle with us. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at blubbers@BobHowardAuto.com. Bobby Lubbers General Manager

April 08, 2023

Excellent service. Fast and quick service. Mark helped me today . Oil change and tire rotation done in 30 minutes. Highly recommend . More

by beemerx6m
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mark
Apr 11, 2023 -

Bob Howard Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. -The Bob Howard Buick GMC Team

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