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Bob Howard Buick GMC
Oklahoma City, OK
408 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 408 reviews
September 28, 2023
I went in to have some warranty work done and they said it could take a good part of the day. They were done in two hours. Called to let me know. We’re super informative. I’d recommend it to anyone! it could take a good part of the day. They were done in two hours. Called to let me know. We’re super informative. I’d recommend it to anyone! More
by Tlayn
Employees Worked With
Paula and David, Digital AirStrike
September 21, 2023
I arrived 20 minutes early for my appointment and still had over a two hour wait for an oil change and alignment. They also charged more than what their website quoted. Instead of correcting the issue, all had over a two hour wait for an oil change and alignment. They also charged more than what their website quoted. Instead of correcting the issue, all three associates argued and gave me two reasons as to why that is, 1. website prices are not correct (not my fault) 2. That it was “Houston’s” fault (not sure if Houston is an employee, location that manages the prices, or it was meant as a joke). They never did correct the price. I paid the full amount and told them that I would not use them again. Their response was simply “we’re sorry”. As I was leaving I received the most sarcastic HAVE A GREAT DAY. Needless to say, I will not be going back to Bob Howard. More
by 1saritaj
Employees Worked With
Digital AirStrike
September 07, 2023
Have taken my 2023 GMC 2500 to my local dealer in Enid for the same repair 3 times. Wasted almost 7 days with my selling dealer over the course of months. Finally, scheduled with Bob Howard and drove to E for the same repair 3 times. Wasted almost 7 days with my selling dealer over the course of months. Finally, scheduled with Bob Howard and drove to Edmond. They fixed my rattle/vibration in less time than they expected. I waited for 90 minutes on a busy day, and drove home thrilled with my truck. Will absolutely consider them for our next vehicle purchase. More
by JJ
Employees Worked With
Digital AirStrike
September 06, 2023
The customer service is very personal and very helpful. Chad is always very kind and attuned to to my needs. I actually bought this vehicle at the Norman dealership. But I choose to do my service at this Chad is always very kind and attuned to to my needs. I actually bought this vehicle at the Norman dealership. But I choose to do my service at this dealership because of the customer serve. More
by wolfpackmomma
Employees Worked With
Chad Dear
August 30, 2023
I’ve been buying cars and trucks from Bob Howard since 1990 and have always been given very good service during the sale and afterwards the next car I buy will come from there also 1990 and have always been given very good service during the sale and afterwards the next car I buy will come from there also More
by Pisenberg1
Employees Worked With
David Hoffman, Digital AirStrike
