Bob Howard Buick GMC

Sales staff was easy to work with. Added extra services to make sure auto was clean and up to date in maintenance Added extra services to make sure auto was clean and up to date in maintenance More

Very good service with people that care and know what your vehicle needs. They explain everything and do their best to get you done quickly. your vehicle needs. They explain everything and do their best to get you done quickly. More

Great job. Would recommend them for service. I however do not like being forced to give a 15 word minimum Would recommend them for service. I however do not like being forced to give a 15 word minimum More

After leaving the ship things notice while driving called said nothing we can do please call me 15803090302 said nothing we can do please call me 15803090302 More

I have a Chevy Suburban and I definitely love the GMC store. I have good experiences each and every time. It's GMC for me! store. I have good experiences each and every time. It's GMC for me! More

Our Service Advisor ordered our replacement part and gave us an estimate on cost of the part and labor, without having to set up an appointment to do that. Fortunately, the final cost was below his estimate us an estimate on cost of the part and labor, without having to set up an appointment to do that. Fortunately, the final cost was below his estimate and the repair time was less than what we expected. Good experience. More

Great people and service Worked hard to earn my business I would buy from them again business I would buy from them again More

Chad in service is great communicating when you car will be done and up front cost estimates. Sales team are top notch all the way to GM. be done and up front cost estimates. Sales team are top notch all the way to GM. More

When I scheduled my tire replacement appointment online a few days ahead of the appointment date, I entered a note that I wanted Pirelli tires to give them a heads-up in case they were not in stock. I arrive few days ahead of the appointment date, I entered a note that I wanted Pirelli tires to give them a heads-up in case they were not in stock. I arrived at my appointment and learned that not only were the tires not in stock, the service center could not get them delivered that day (it was a Saturday). It would have been great if the service center had contacted me prior to my appointment to let me know they did not have the tires I requested, rather than tell me when I showed up at the scheduled time. I scheduled a new appointment for the following week and the service center told me they’d order the tires to ensure they were delivered for my new appointment. I called to confirm two days before the new appointment and was glad to hear that they had the tires ready for me. This morning they put on the new tires. Tire replacement seems satisfactory so far, but service department did not place floor mat covers over the carpet when getting in/out of my car and they left behind quite a bit of black grease on the beige carpet. I’ve had routine maintenance done at this same service center for nearly 5 years, and until today they’ve been good about not leaving behind grease/dirt in the interior. I’ve been disappointed last week and today, but will be back because I feel like their service department does good work at a fair price and I normally don’t have to wait long. More