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Bob Howard Buick GMC

Oklahoma City, OK

Overview
Reviews
Vehicles
4.6
371 Reviews
Call Dealership (405) 936-8800

13300 North Broadway Ext

Oklahoma City, OK

73114

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Showing 371 reviews

October 24, 2023

We came to fix a warranty issue. Jeremiah was our service advisor and was extremely nice, helpful, and professional. Our problem was fixed. We will come back anytime we need service. More

by kswaldon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah
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Oct 25, 2023 -

Bob Howard Buick GMC responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Jeremiah does for Bob Howard Buick GMC and our customers. Hope to see you again soon! -The Bob Howard Buick GMC Team

October 24, 2023

Most of the time slow to respond to your questions or concerns. They need to take some lessons from Lexus and Hyundai on dealing with customers. More

by rftgolf.rt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah, Digital AirStrike
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Nov 02, 2023 -

Bob Howard Buick GMC responded

Thank you for bringing this to my attention. I'd like to speak with you regarding this matter. I would like an opportunity to fix this and to earn your business, please contact me at 405-936-8800. I look forward to speaking with you. Bobby Lubbers General Manager Bob Howard Buick GMC 405-936-8800 blubbers@bobhowardauto.com

October 17, 2023

I had been paying a lot of money for an oil change until a neighbor recommend Bob Howard GMC Buick. The wait was kinda long but that was ok. I had to filters that I purchased elsewhere but asked about them More

by kimberlycooper779
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Oct 19, 2023 -

Bob Howard Buick GMC responded

We appreciate your feedback and are pleased to hear that you had a good experience at Bob Howard Buick GMC. It's great to know that your neighbor's recommendation led you to a more cost-effective solution for your oil change. While the wait might have been a bit long, it's good to hear that it was manageable. Chad's courteous assistance also contributed positively to your visit. Your satisfaction is our goal, and we look forward to serving you again!

October 17, 2023

Very quick to get me in for an appointment. Work was done in a timely manner they kept me well informed about the work being done. I was pleased!👍🏻 More

by Granny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Oct 18, 2023 -

Bob Howard Buick GMC responded

It's fantastic to hear that we were able to schedule your appointment quickly, complete the work in a timely manner, and keep you well-informed throughout the process. Your satisfaction is our goal, and we're pleased to have met your expectations. Thank you for the positive feedback and the thumbs-up!

October 17, 2023

Keep up the great work and thanks for take care of me first thing in the morning for work. More

by Rome4577
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Hoffman
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Oct 19, 2023 -

Bob Howard Buick GMC responded

We truly appreciate your positive feedback and are delighted to have been able to take care of your needs first thing in the morning for work. Your satisfaction is important to us, and we'll certainly keep up the great work. We're here to serve you efficiently and effectively. Thank you for your support!

October 16, 2023

Bob Howard staff are friendly and helpful. Chad Dear, Service Advisor, is especially kind, patient and helpful!! And he truly guides me to make a good decision for my well being!! More

by jrichards46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Dear
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Oct 17, 2023 -

Bob Howard Buick GMC responded

We appreciate your feedback! It's wonderful to hear that the staff at Bob Howard Buick GMC is friendly and helpful. Chad, your Service Advisor, seems to have made a significant positive impact on your experience with his kindness, patience, and helpful guidance. Your well-being is important, and we're here to provide excellent service. Thank you for choosing us, and we look forward to continuing to support you in the future!

October 16, 2023

Fast and friendly service for a very strange issue. They were able to quickly diagnose and repair the problem. More

by Michelle Reed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad, Digital AirStrike
Report | Print
Oct 17, 2023 -

Bob Howard Buick GMC responded

Fast and friendly service is always appreciated, especially when dealing with strange issues. We're glad to hear that they were able to diagnose and repair the problem swiftly. Our aim is to provide efficient and effective solutions for your vehicle needs. Thank you for choosing us!

October 14, 2023

Easy to work with. Scheduled my appt online. Dropped it off and picked it up when I got my text. Paperwork was waiting for me. More

by curtisj
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Oct 17, 2023 -

Bob Howard Buick GMC responded

We're delighted to hear that you found it easy to work with us. Scheduling your appointment online, quick drop-off and pick-up, and having your paperwork ready are all part of our efforts to make your experience as convenient as possible. Your satisfaction is valuable to us, and we're here to continue providing excellent service for all your future needs. Thank you for choosing us!

October 12, 2023

Very efficient and pleasant experience. I would highly recommend this dealership. They will make sure you leave happy! More

by LABiVENS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Oct 12, 2023 -

Bob Howard Buick GMC responded

We cannot thank you enough for your wonderful review of Bob Howard Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! -The Bob Howard Buick GMC Team

October 09, 2023

Great service and thanks to Chad. He is my service guy and great guy. Thanks Chad More

by mory.majma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad is great
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Oct 11, 2023 -

Bob Howard Buick GMC responded

It's fantastic to hear that you had a great experience and that Chad provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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