Bob Howard Buick GMC

Larry Palin, the service director, is a good guy. I brought Larry a car that I was thinking of buying from another place to check out, mechanically. I couldn't believe it when Larry said, "No charge!" I brought Larry a car that I was thinking of buying from another place to check out, mechanically. I couldn't believe it when Larry said, "No charge!" He also gave me lots of guidance about how to analyze good extended warranties. He knew he wouldn't be paid and helped me for about 30 minutes, anyway. Who does that? Thanks, Larry! More

AMAZING Got our dream car! Thank you for the awesome staff (Ryan & Coach) & amazing GM Bill who helped make our dreams reality. Love this place. Will highly r Got our dream car! Thank you for the awesome staff (Ryan & Coach) & amazing GM Bill who helped make our dreams reality. Love this place. Will highly recommend this place to anyone & everyone. More

Worst dealership I've been to by far!! Bad people I purchased a 2013 Chevrolet truck in February and they talked me into buying a warranty for around $3,400. Three days later I was looking at all the I purchased a 2013 Chevrolet truck in February and they talked me into buying a warranty for around $3,400. Three days later I was looking at all the paperwork and they charged $6,119 for that warranty. I immediately called and tried all day to get ahold of the finance guy I was going through. Finally at the end of the day I get in contact with him, and he asked a few question and told me I'd have to fill out a cancellation form, so I had him email it too me. After looking at the form and filling out my part it needed his signature and store number and a few other things that he should have filled out before being sent to me. So I try calling them for 2 days to get in contact with him, nothing! Ended up driving over and hour and just showing up at his office to get his signature and all the info. He then made and copy and gave me the original. 4 weeks later I call the warranty company and they tell me the statement has been mailed to bob Howard. So I called the bank and the check hasn't been sent to them yet. Been trying for 4 days now to get in touch with anyone who can answer my question or tell me what the deal is. The finance guy said well sir I don't have a copy of the cancellation form. (Which I've see on a few previous reviews that this exact thing has happened before where they claim they don't have a copy). In 4 days leaving over 10 messages and talking to multiple people that tell me they don't handle anything that deals with that, I've yet to get a call back or a person who does deal with it. On the warranty paper it states if I cancel in the first 30 days it's 100% money back guarantee! I'm only asking for what's rightfully mine. And I watched the copy of my contract be printed off so I'm not playing that BS game of starting all over BC it's after my 30 day mark. Everybody in this place is a bunch of crooks. I will never buy anything from here ever again or send any family or friends here to do business. Crooks!! Was also lied too about my interest rate! Won't even start in on that rant. More

ac work we bought a used gmc and found out we had a window problem called them up they got the suv right in i told them the ac messed up the day before and la we bought a used gmc and found out we had a window problem called them up they got the suv right in i told them the ac messed up the day before and larry palin said to bring it back and they will check it out here today got right in and now waiting to see what they found but nice lounge to wait in great service More

Highly Dissatisfied! I get that we bought a used car. But this is the worst dealership I've dealt with, ever. And I've had some pretty bad experiences with dealerships. Th I get that we bought a used car. But this is the worst dealership I've dealt with, ever. And I've had some pretty bad experiences with dealerships. This specific dealership was all about money & a sale. No matter how bad condition the car was in. They lied multiple times to us about the condition of the car & promised things for the car that they dis not follow through with. More

Best Service in the business. Regular maitainece for an oil change. People are attentive with no up sales. Had them check alignment and low and behold I needed some service there t Regular maitainece for an oil change. People are attentive with no up sales. Had them check alignment and low and behold I needed some service there too. Bingo, fixed. Needed a recall fixed and it was done in a great fashion. All is great here!! I'll be back for sure! More

Generosity The people here just make you feel comfortable and make your wait feel like nothing...Thank you all wishing everybody a good New Year's ...Season Gree The people here just make you feel comfortable and make your wait feel like nothing...Thank you all wishing everybody a good New Year's ...Season Greetings to all at Bob Howard Buick Gmc More

Awesome Great service, provides great service and very helpful. Does not upsell when not needed. Friendly and goes out of their way to help you. Best service Great service, provides great service and very helpful. Does not upsell when not needed. Friendly and goes out of their way to help you. Best service department in Oklahoma. More

Easy, fast and fair BH Buick/GMC used cars made my recent purchase very simple! They are more than fair on my trade and sold their very well reconditioned vehicle to me a BH Buick/GMC used cars made my recent purchase very simple! They are more than fair on my trade and sold their very well reconditioned vehicle to me at a fair market price! I highly recommend them to anyone looking for a used of new vehicle! They also have a great selection of all types of cars, trucks and SUVs! More

first time service Easy online appointment scheduling, quick intake of my vehicle, clear communications of what was required. Waiting time was explained and kept to. Wh Easy online appointment scheduling, quick intake of my vehicle, clear communications of what was required. Waiting time was explained and kept to. When a stripped lug came into play a loaner vehicle was quickly arranged. Cannot say anything bad about my experience. Honest hard working folks at this service dept. I have purchased 2 cars through Bob Howard and use their service dept for all my maintenance needs. More