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Bob Howard Buick GMC

Oklahoma City, OK

Overview
Reviews
Vehicles
4.6
358 Reviews
Call Dealership (405) 936-8800

13300 North Broadway Ext

Oklahoma City, OK

73114

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Showing 358 reviews

November 02, 2023

David on service took great care of me. He communicated very well, explained everything in detail, and worked hard to make sure I was happy with my experience. More

by conniefirth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Report | Print
Nov 03, 2023 -

Bob Howard Buick GMC responded

Connie, thank you for the awesome feedback! David is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. -The Bob Howard Buick GMC Team

November 01, 2023

Great group of guys here. Just wish things were as they were in the old days. More

by Cstapp53
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wes little, Digital AirStrike
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Nov 03, 2023 -

Bob Howard Buick GMC responded

It's nice to hear that you've had a positive experience with the group at Bob Howard Buick GMC. Nostalgia for the "old days" is common, and many people appreciate the personal touch and traditions of earlier times. While things may change over time, it's still important to have a great customer experience. Congratulaions on your new vehicle!

November 01, 2023

They was pretty easy to deal with, friendly people, nice polite fast getting out of there More

by Danene
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrell Wilson, Digital AirStrike
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Nov 03, 2023 -

Bob Howard Buick GMC responded

It's great to hear that your experience with our staff at Bob Howard Buick GMC was easy, with friendly and polite staff who made the process fast, allowing you to get in and out quickly. Efficient and friendly service can make the overall experience much more enjoyable. Thank you for your business.

October 31, 2023

Professional staff who listens carefully to your wants and needs . Then matches them to your perfect vehicle. I have bought several from them and their staff is what brings me back. I live over 300 miles More

by Youngnco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Nov 02, 2023 -

Bob Howard Buick GMC responded

Thank you for always taking the time to travel to see our team. We appreciate the kind and sincere comments as well as the recommendation. We will be there for you for many years to come. -The Bob Howard Buick GMC Team

October 28, 2023

These guys really care about their customer service! They take pride it the work they do and it shows every time I have felt with them! More

by Mike White
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad, Digital AirStrike
Report | Print
Oct 31, 2023 -

Bob Howard Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day, Mike. -The Bob Howard Buick GMC Team

October 27, 2023

Great experience. Fully satisfied with our salesman Don and Cory in the finance department. Don set up the Bluetooth and apps. Everyone was very helpful More

by Micki
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don, Digital AirStrike
Report | Print
Oct 27, 2023 -

Bob Howard Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you, Micki. -The Bob Howard Buick GMC Team

October 25, 2023

Truly had a great experience here. Appreciated the communication and how easy they made everything! More

by Brielle
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Don Richart
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Oct 26, 2023 -

Bob Howard Buick GMC responded

Brielle, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Bob Howard Buick GMC! If there is anything else we can do for you, please feel free to give us a call. -The Bob Howard Buick GMC Team

October 24, 2023

Most of the time slow to respond to your questions or concerns. They need to take some lessons from Lexus and Hyundai on dealing with customers. More

by rftgolf.rt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah, Digital AirStrike
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Nov 02, 2023 -

Bob Howard Buick GMC responded

Thank you for bringing this to my attention. I'd like to speak with you regarding this matter. I would like an opportunity to fix this and to earn your business, please contact me at 405-936-8800. I look forward to speaking with you. Bobby Lubbers General Manager Bob Howard Buick GMC 405-936-8800 blubbers@bobhowardauto.com

October 24, 2023

We came to fix a warranty issue. Jeremiah was our service advisor and was extremely nice, helpful, and professional. Our problem was fixed. We will come back anytime we need service. More

by kswaldon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah
Report | Print
Oct 25, 2023 -

Bob Howard Buick GMC responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Jeremiah does for Bob Howard Buick GMC and our customers. Hope to see you again soon! -The Bob Howard Buick GMC Team

October 17, 2023

Very quick to get me in for an appointment. Work was done in a timely manner they kept me well informed about the work being done. I was pleased!👍🏻 More

by Granny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Report | Print
Oct 18, 2023 -

Bob Howard Buick GMC responded

It's fantastic to hear that we were able to schedule your appointment quickly, complete the work in a timely manner, and keep you well-informed throughout the process. Your satisfaction is our goal, and we're pleased to have met your expectations. Thank you for the positive feedback and the thumbs-up!

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