Bob Howard Buick GMC
Oklahoma City, OK
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Chad Dear was warm, friendly and very professional. He took the time to explain every step of my service process. I felt the service department was efficient, taking care of the repairs in a timely man He took the time to explain every step of my service process. I felt the service department was efficient, taking care of the repairs in a timely manner. More
I brought my car in for service on a Saturday morning which I realize is always a busy time. I was promptly greeted my service advisors David Hoffman and Peggy Jones. They got my car in line quickly and which I realize is always a busy time. I was promptly greeted my service advisors David Hoffman and Peggy Jones. They got my car in line quickly and the repairs to my vehicle took less time than I expected. The checkout with David and cashier Marsha was quick and easy as well. When I went out to my car to leave I was more than pleased to find that this shop uses paper floor mats and plastic seat covers. My car was as clean as when I bought it in. I will happily give similar praise to the technician who worked on my car, work was spot on and completed in a timely manner. I also appreciate the free coffee and wi-fi in the customer lounge. I also enjoyed chatting with the guys at the parts counter, they were very professional. More
I HAVE BEEN WITH THIS DEALERSHIP FOR MANY YEARS. I HAVE NOTHING BUT POSTIVES WORDS TO SAY. MY SERVICE HAS BEEN EXCELLENT. SO YOU HAVE 5 STARS FROM ME. PEGGY, does an excellent job, the service is I HAVE NOTHING BUT POSTIVES WORDS TO SAY. MY SERVICE HAS BEEN EXCELLENT. SO YOU HAVE 5 STARS FROM ME. PEGGY, does an excellent job, the service is great! Thank you, keep up the excellent work! More
They where very professional and very polite they let me know if I had a problem and that was great I will always support Bob Howard Buick GMC STAY JUST THE WAY YOU ARE 👍 know if I had a problem and that was great I will always support Bob Howard Buick GMC STAY JUST THE WAY YOU ARE 👍 More
I waited 2 hours for an oil change. They left oily finger prints in my car. I was sent a coupon for a 39.95 oil change, when the service was over he said he didn’t notice it didn’t appl They left oily finger prints in my car. I was sent a coupon for a 39.95 oil change, when the service was over he said he didn’t notice it didn’t apply to synthetic oil, but honored the coupon, so that was nice. I’m pretty sure the coupon said a tire rotation was included. They tried to sell me a tire rotation and an alignment. I will not be going back for oil changes. More
