Back

Bob Howard Buick GMC

Oklahoma City, OK

4.6
564 Reviews

13300 North Broadway Ext

Oklahoma City, OK

73114

Directions

By Type

Showing 564 reviews

April 04, 2025

The service people were very helpful Marco saw that I received the service I needed More

by Willaandjim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco
Apr 08, 2025 -

Bob Howard Buick GMC responded

Hello, we're happy you found Marco to be so supportive during your experience here at Bob Howard Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 04, 2025

Peggy has always taken good care of me, please get your Coke machine fixed, chairs our comfortable More

by roseybud92
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peggy
Apr 08, 2025 -

Bob Howard Buick GMC responded

Hello, we truly value your business and thank you for bringing this to my attention. Please reach out using the information provided below—I’d like the opportunity to learn more about your experience. I look forward to speaking with you. Bobby Lubbers General Manager blubbers@BobHowardAuto.com

April 04, 2025

Took my truck in for some fluids change. Peggy my advisor was great. She found out my truck had an issue with my axle. Notified me & got my truck back on the road. She kept me in the loop. I More

by tsmalls323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peggy Sue
Apr 07, 2025 -

Bob Howard Buick GMC responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bob Howard Buick GMC. Please don't hesitate to reach out if there's anything additional we can do for you.

April 03, 2025

I love the convenience and quality of work done. They keep my vehicle running safely and road worthy. More

by melandmartha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hoffman is the best advisor and my go-to with anything that needs to be done
Apr 07, 2025 -

Bob Howard Buick GMC responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 02, 2025

Had a great sales person to work with explained everything to me that i wanted to know. I will definitely use him again in the future.For my return visits. More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hoffman
Apr 05, 2025 -

Bob Howard Buick GMC responded

Hi Dave, thank you for sharing your positive experience! We're looking forward to your next visit with us!

April 02, 2025

Mr Hoffman was very friendly and explained everything so that even an old lady can understand it. He kept me updated which I really appreciated. Since I’m not sure about the process of an oil change but I More

by Barbara Peck
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Hoffman
Apr 05, 2025 -

Bob Howard Buick GMC responded

Hi Barbara, we're happy you found our staff to be so supportive during your experience here at Bob Howard Buick GMC. Please don't hesitate to reach out if there's anything additional we can do for you.

April 02, 2025

Our sells rep Marcus was awesome. I loved that he wasn’t pushy when we went to look at another dealership and said we would come back. He’s been super helpful from start to finish. More

by Jaime Einhorn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Battles
Apr 05, 2025 -

Bob Howard Buick GMC responded

Hi Jaime, we're so happy Marcus were able to help you out! Feel free to reach out to us if you need anything. Have a wonderful day.

April 01, 2025

Excellent customer service. Great communication from my service rep, Got my vehicle done in a timely manner. More

by Suzankjohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaden
Apr 05, 2025 -

Bob Howard Buick GMC responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 01, 2025

My service tech, David, goes out of his way to make sure that all questions are answered, and I receive the best possible service. More

by gparker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David, service advisor
Apr 05, 2025 -

Bob Howard Buick GMC responded

Hi, thank you for your kind review; we are happy to pass along your comments to David here at Bob Howard Buick GMC! We are always more than happy to assist you if anything else comes up. Take care!

March 31, 2025

A scheduled oil change at 8 AM that took 3hours is unacceptable. Definitely will not be back. More

by sbpsights
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chad
Apr 05, 2025 -

Bob Howard Buick GMC responded

We completely agree and are actively working to address this. We’re committed to doing better moving forward. Bobby Lubbers General Manager Bob Howard Buick GMC blubbers@group1auto.com

...
21
...