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Bob Howard Buick GMC

Oklahoma City, OK

4.7
295 Reviews

13300 North Broadway Ext

Oklahoma City, OK

73114

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Showing 295 reviews

October 31, 2023

Professional staff who listens carefully to your wants and needs . Then matches them to your perfect vehicle. I have bought several from them and their staff is what brings me back. I live over 300 miles More

by Youngnco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Nov 02, 2023 -

Bob Howard Buick GMC responded

Thank you for always taking the time to travel to see our team. We appreciate the kind and sincere comments as well as the recommendation. We will be there for you for many years to come. -The Bob Howard Buick GMC Team

October 28, 2023

These guys really care about their customer service! They take pride it the work they do and it shows every time I have felt with them! More

by Mike White
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad, Digital AirStrike
Oct 31, 2023 -

Bob Howard Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day, Mike. -The Bob Howard Buick GMC Team

October 27, 2023

Great experience. Fully satisfied with our salesman Don and Cory in the finance department. Don set up the Bluetooth and apps. Everyone was very helpful More

by Micki
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don, Digital AirStrike
Oct 27, 2023 -

Bob Howard Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you, Micki. -The Bob Howard Buick GMC Team

October 25, 2023

Truly had a great experience here. Appreciated the communication and how easy they made everything! More

by Brielle
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Don Richart
Oct 26, 2023 -

Bob Howard Buick GMC responded

Brielle, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Bob Howard Buick GMC! If there is anything else we can do for you, please feel free to give us a call. -The Bob Howard Buick GMC Team

October 24, 2023

Most of the time slow to respond to your questions or concerns. They need to take some lessons from Lexus and Hyundai on dealing with customers. More

by rftgolf.rt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah, Digital AirStrike
Nov 02, 2023 -

Bob Howard Buick GMC responded

Thank you for bringing this to my attention. I'd like to speak with you regarding this matter. I would like an opportunity to fix this and to earn your business, please contact me at 405-936-8800. I look forward to speaking with you. Bobby Lubbers General Manager Bob Howard Buick GMC 405-936-8800 blubbers@bobhowardauto.com

October 24, 2023

We came to fix a warranty issue. Jeremiah was our service advisor and was extremely nice, helpful, and professional. Our problem was fixed. We will come back anytime we need service. More

by kswaldon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah
Oct 25, 2023 -

Bob Howard Buick GMC responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Jeremiah does for Bob Howard Buick GMC and our customers. Hope to see you again soon! -The Bob Howard Buick GMC Team

October 17, 2023

Very quick to get me in for an appointment. Work was done in a timely manner they kept me well informed about the work being done. I was pleased!👍🏻 More

by Granny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Oct 18, 2023 -

Bob Howard Buick GMC responded

It's fantastic to hear that we were able to schedule your appointment quickly, complete the work in a timely manner, and keep you well-informed throughout the process. Your satisfaction is our goal, and we're pleased to have met your expectations. Thank you for the positive feedback and the thumbs-up!

October 17, 2023

Keep up the great work and thanks for take care of me first thing in the morning for work. More

by Rome4577
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Hoffman
Oct 19, 2023 -

Bob Howard Buick GMC responded

We truly appreciate your positive feedback and are delighted to have been able to take care of your needs first thing in the morning for work. Your satisfaction is important to us, and we'll certainly keep up the great work. We're here to serve you efficiently and effectively. Thank you for your support!

October 17, 2023

I had been paying a lot of money for an oil change until a neighbor recommend Bob Howard GMC Buick. The wait was kinda long but that was ok. I had to filters that I purchased elsewhere but asked about them More

by kimberlycooper779
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Oct 19, 2023 -

Bob Howard Buick GMC responded

We appreciate your feedback and are pleased to hear that you had a good experience at Bob Howard Buick GMC. It's great to know that your neighbor's recommendation led you to a more cost-effective solution for your oil change. While the wait might have been a bit long, it's good to hear that it was manageable. Chad's courteous assistance also contributed positively to your visit. Your satisfaction is our goal, and we look forward to serving you again!

October 16, 2023

Bob Howard staff are friendly and helpful. Chad Dear, Service Advisor, is especially kind, patient and helpful!! And he truly guides me to make a good decision for my well being!! More

by jrichards46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Dear
Oct 17, 2023 -

Bob Howard Buick GMC responded

We appreciate your feedback! It's wonderful to hear that the staff at Bob Howard Buick GMC is friendly and helpful. Chad, your Service Advisor, seems to have made a significant positive impact on your experience with his kindness, patience, and helpful guidance. Your well-being is important, and we're here to provide excellent service. Thank you for choosing us, and we look forward to continuing to support you in the future!

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