Bob Howard Buick GMC

Nice polite very helpful understanding what I was trying to do and help me get there to do and help me get there More

To have a appointment time at 9:am for oil change, new tires and checking console for whatever keeps making display go off and radio not working and this is round 2 plus not to mention grease on floor boa tires and checking console for whatever keeps making display go off and radio not working and this is round 2 plus not to mention grease on floor board (drivers side and not the first time this has happened and then leaving at 2:30 which is B.S. More

Always a good experience. They are very thorough and always followup when you have service done. They are very thorough and always followup when you have service done. More

I recently visited Bob Howard dealership with the intention of just test-driving a car I had been eyeing online for a while. I had never seen the car in person and decided to stop by the dealership o intention of just test-driving a car I had been eyeing online for a while. I had never seen the car in person and decided to stop by the dealership on a whim since I was in the area. Despite repeatedly telling the salesperson that I needed more time to think before making a decision, I ended up purchasing the car that night. This was a mistake, as buying a car at night is never wise. The next day, when I went to pick up the car, I expressed my buyer’s remorse to the salesperson, explaining that the financial burden was too much for me. We reviewed the cost of full coverage insurance for the car, which turned out to be over $300 per month. This was my biggest fear and one of the reasons I had delayed buying a car for so long. My plan was to secure other sources of funding that would allow me to have liability insurance instead of full coverage and still meet my other financial obligations. I had previously purchased a vehicle from Bob Howard, which is why I returned. However, after this experience, I will never go back or recommend anyone to buy a car from there. Now, I have to return the car to the finance company. Additionally, I had an uneasy feeling when leaving the dealership that night, and I forgot to pay my mortgage, which will incur a late fee and hurt my credit history. This purchase has been devastating. More

Brought my truck in without an appointment due to check engine light being on. They worked me in, diagnosed the problem, and had me on my way in less than two hours total. This far exceeded my expectatio engine light being on. They worked me in, diagnosed the problem, and had me on my way in less than two hours total. This far exceeded my expectations. More

Vehicle was exactly as desired, Mike is a great help and all went as expected! all went as expected! More

Set up my service easily with my advisor on the needed maintenance items I had - oil change, brake pads check & monitor/ display update. Brakes were fine- nothing needed & was not uphold. Did change a mai maintenance items I had - oil change, brake pads check & monitor/ display update. Brakes were fine- nothing needed & was not uphold. Did change a main belt that was 116,000 miles old plus cabin air filter. No pressure. Dropped it off 830 (scheduled) & was done earlier than expected at 4pm same day! More

Kaden was originally my advisor but he wasn't in at the time so Brett took care of me and he was a good advisor and made sure it was right. time so Brett took care of me and he was a good advisor and made sure it was right. More

Lane was absolutely terrific! Helped us in every way possible and did not pressure us into buying a vehicle! Helped us in every way possible and did not pressure us into buying a vehicle! More

Lane was very patient and informative. He didn't try to push and let us make our own decisions, which we appreciate. He didn't try to push and let us make our own decisions, which we appreciate. More