Bob Howard Buick GMC
Oklahoma City, OK
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I had a great experience at Bob Howard Buick GMC dealership; the staff was friendly, knowledgeable, professional, and made the entire buying process smooth and stress-free. dealership; the staff was friendly, knowledgeable, professional, and made the entire buying process smooth and stress-free. More
Had a very good experience overall. I do find it crappy that they let me drive away with a tire that had a slow leak saying it was a “sensor issue”. Also an “AI set up an original test I do find it crappy that they let me drive away with a tire that had a slow leak saying it was a “sensor issue”. Also an “AI set up an original test drive with another vehicle that sold the previous evening and didn’t notify me, didn’t even actually put me in the system and set up the test drive either. Kai Campbell was very helpful finding another vehicle to purchase. More
All worked great! Chad was who helped me and did a great job. The only complaint I have is the price. It should still include tire rotation. Very pricey. Chad was who helped me and did a great job. The only complaint I have is the price. It should still include tire rotation. Very pricey. More
I brought my truck in for oil change and tire rotation service. I was met by Jeff who immediately greeted me with a bad attitude. During my wait multiple customers came in with complaints about the serv service. I was met by Jeff who immediately greeted me with a bad attitude. During my wait multiple customers came in with complaints about the service and the attitude of the staff. One group had been stranded and the staff was less than happy to help them on their way. After I received my vehicle back from service, I got home and realized the tires had not been rotated. I messaged Jeff immediately and never got a response. The next morning I called and the staff member again had an attitude and forwarded me to Jeff who did not answer again. At this point I’m concerned if any of the services I paid for were completed at all. More

