Bob Howard Buick GMC

i bought a pickup on 12/18 23 from bob howard buick gmc . it was used and dirt and marks every where . i told them about it and they said it was the help. they said 140 point inspection had been done but was it was used and dirt and marks every where . i told them about it and they said it was the help. they said 140 point inspection had been done but was a lie!!!! there was parts needed to repair the counsel dee jay said he would send to me but never did!!! he will not answer his phone or call me back !!! his word is no good !!!! all so elliott byers told me he would said me copy of car fax keep saying its in the mail!!!! never got it!! called the used car manager toby hull and left a message to call but he never did!!!!!! WOULD NEVER BUY FROM THEM AGAIN!!!!!!!!! More

Sold me a vehicle that had a cracked rim and they never did the multi point inspection before selling the vehicle and whenever they drove the vehicle back to me after 3 weeks of waiting when they told me i did the multi point inspection before selling the vehicle and whenever they drove the vehicle back to me after 3 weeks of waiting when they told me it was only going to be a couple days it came back with the rear bumper hanging off and it looks like they broke the tabs i havent said anything about it cause god knows itll take them 3 more months to figure it out I DO NOT RECOMMEND!! More

Roy was awesome! He was true to his word and got my service need handled. He was true to his word and got my service need handled. More

No complaints, all these guys were super friendly, and quality oriented with their work. Happy to get my service done, and shop in the future. quality oriented with their work. Happy to get my service done, and shop in the future. More

Had 815am appointment. Car finished at 4pm. It was very busy and a machine that was needed was down. I understand that. But a service engine light began coming on that had Car finished at 4pm. It was very busy and a machine that was needed was down. I understand that. But a service engine light began coming on that had not been on previous to this service visit. I have to call for another appointment and take it in for further examination. Customer service staff were good, but service technicians were probably feeling rushed. Hope all can be properly serviced when I go back in. More

Ricky Schultz was great! !!! I love my Encore. It’s a perfect fit for me. !!! I love my Encore. It’s a perfect fit for me. More

I went to look at a 4Runner that they had on Cars. com. James was the salesman that helped me find it and I was able to take it for a drive. The overall experience was good! com. James was the salesman that helped me find it and I was able to take it for a drive. The overall experience was good! More

Good friendly service! A beer while waiting would have been nice, but the bottle water was helpful. A beer while waiting would have been nice, but the bottle water was helpful. More

We enjoyed the process of buying our new suv. Gary was great to deal with and made the process very smooth. Gary was great to deal with and made the process very smooth. More

Chad is the best and made my experience exceptional! Thank you so much and I will recommend it to others! Thank you so much and I will recommend it to others! More