Bob Howard Buick GMC

Very poor and unprofessional services. Brant was the sale agent I was working with, I bought a Lexus 2017 RX 350, he never mentioned that it has just 1 key; after completing payment he han Brant was the sale agent I was working with, I bought a Lexus 2017 RX 350, he never mentioned that it has just 1 key; after completing payment he handed me just a single key. When i ask for another Key, this rude fellow showed up, with dreadlocks and wearing short pants acting as the manager, insulted me and told me payment has already been made that I cannot do anything. When I insisted on seeing the manager to Cancel the transaction, he apologized and promised that a key will be made and sent to my address which never came. called several times and they keep saying different stories. In addition, they also sent my Title to the wrong address, then I called to correct that, they mailed me a certified copy of the title with vehicle color showing BLACK instead of WHITE. I will not recommend this Dealership to anyone looking for a car. Very BAD Services, especially the Used car section. More

David Hoffman in service is the man. He takes great care of me and my truck every time I’m in there. Hard worker. He takes great care of me and my truck every time I’m in there. Hard worker. More

Great dealership. They had the nicest and most polite workers and were not too aggressive with the search for our new vehicle. They allowed us to take our time & ultim They had the nicest and most polite workers and were not too aggressive with the search for our new vehicle. They allowed us to take our time & ultimately got the car we wanted! More

Clean, friendly, thorough, professional. I have used this dealership for many years and have always found it to be exceptional. While it may be true that dealership service is more expensive I have used this dealership for many years and have always found it to be exceptional. While it may be true that dealership service is more expensive, that seems quite unimportant when I’m traveling through areas that are remote and sparsely populated. The competence of Bob Howard auto service provides me with the confidence to travel into those areas. More

David was extremely helpful. Quick and easy service. Scheduling process was extremely simple and pain-free Quick and easy service. Scheduling process was extremely simple and pain-free More

I have been getting my truck serviced for 9 years and they have treated me great one of the best service departments I have attended and great service advisors !!! they have treated me great one of the best service departments I have attended and great service advisors !!! More

Very professional staff. They worked very hard to meet our needs medically and financially. Made us feel very welcome and very friendly staff. They worked very hard to meet our needs medically and financially. Made us feel very welcome and very friendly staff. More

Great experience. Salesman was very professional. We told him all the wants in a vehicle & salesman was able to give us several options to choose from. I would rate hi Salesman was very professional. We told him all the wants in a vehicle & salesman was able to give us several options to choose from. I would rate him 5 Stars. No pressure sale. More

Blake was amazing, he listened to what we were looking for and delivered. Excellent customer service and product knowledge. Great car buying experience. for and delivered. Excellent customer service and product knowledge. Great car buying experience. More

Came in for a fecall replacement. Told it could take up to 48 hours. Left car. 2 days later told recall item not available from dealership would have to order it from on line would Told it could take up to 48 hours. Left car. 2 days later told recall item not available from dealership would have to order it from on line would take up to two weeks to get it. Would cost over 500 dollars to fix charged us $245 for diagnostic to check out whole car . Not happy will take old car to some other place from now on thank s for caring. More