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Bob Howard Buick GMC

Oklahoma City, OK

4.6
358 Reviews

13300 North Broadway Ext

Oklahoma City, OK

73114

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Showing 358 reviews

July 09, 2024

They were very nice and professional showed us a nice vehicle within our price range More

by mamatacko
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad , Digital AirStrike
Jul 10, 2024 -

Bob Howard Buick GMC responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 08, 2024

Peggy is great. Takes care of my service needs in professional manner, and an asset to their dealership. More

by Greendr2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peggy Jones
Jul 10, 2024 -

Bob Howard Buick GMC responded

Hi, thank you for your kind review; we are happy to pass along your comments to Peggy here at Bob Howard Buick GMC! Please don't hesitate to reach out if there's anything additional we can do for you.

July 07, 2024

Mileage in: 35961. ..7/6/24 changed to: 59000...please address this issue as soon as possible More

by riley.weiss
Recommend Dealer
Yes
Employees Worked With
Mark Reames
Jul 10, 2024 -

Bob Howard Buick GMC responded

Thank you for informing me about your situation. Please know that we are looking into your concerns, Stephen Cannon the Service Director will be reaching out to you soon to assist. If there is anything I can do in the meantime please reach out to me. Bobby Lubbers, General Manager blubbers@BobHowardAuto.com

June 28, 2024

My Original Review: 1. At least one of their employees is a thief who is stealing items from customer vehicles when in for service. My US Military National Parks Pass was s More

by jaybird66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bobby Lubbers, Toby, Digital AirStrike
Jul 01, 2024 -

Bob Howard Buick GMC responded

Thank you for informing us about your experience. We deeply apologize for the negative experience you had. We are escalating this to our senior management to take immediate action. (Response posted internal – Laura V.)

June 22, 2024

a day ago Beware! ! We called and spoke to a person about an advertised vehicle- told we would be there about hour and half to view. She said it and key would be ready. More

by Prh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Meng and crew
Jun 25, 2024 -

Bob Howard Buick GMC responded

Prh, Thank you for reaching out. I do apologize that when you arrived that vehicle was in fact being used as a loaner car and that wasn’t communicated at the time of the appointment being set. We did reach out to the client that was in it and were able to get that back today. I apologize for all the confusion we have caused and will learn from this issue to prevent it from happening again in the future. I will have Richard our new car manager reach out to you to set up a time for you to come in a view the vehicle. I again apologize for the inconvenience we have caused you and your family. Buck Barton General Manager bbarton@BobHowardAuto.com

June 20, 2024

Mark, Service Advisor was so helpful and very professional. He kept me updated on everything More

by glmashtare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Jun 21, 2024 -

Bob Howard Buick GMC responded

Hi, we're happy to hear you had such a positive experience with Mark! Please don't hesitate to reach out if there's anything additional we can do for you.

June 16, 2024

Bob Howard was awesome to deal with their services. Unbelievable. Their management is unbelievable. It was just a easy process for me. More

by Focus medical
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Jun 18, 2024 -

Bob Howard Buick GMC responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Howard Buick GMC! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 12, 2024

They were very knowledgeable and friendly Manager and staff went out of their way to make sure we had an enjoyable experience More

by bobsus63
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Blake Harris, Aldo Pajah, all were quality people
Jun 13, 2024 -

Bob Howard Buick GMC responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 02, 2024

Blake Harr was very patient handling our log in hiccups. No pressure sale and financing. . More

by shellie_asch66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Harr , Digital AirStrike
Jun 04, 2024 -

Bob Howard Buick GMC responded

Hello, we're happy you found our staff to be so supportive during your experience here at Bob Howard Buick GMC. We are always more than happy to assist you if anything else comes up. Take care!

May 31, 2024

Got what I wanted no haggle & very glad I choose Bob Howard GMC thank you! More

by keshiaw36
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrall Wilson
Jun 02, 2024 -

Bob Howard Buick GMC responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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