Bob Howard Buick GMC
Oklahoma City, OK
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Shady business practices: Went in for in oil change based on a coupon. The coupon was for a $19 oil change (regularly $55). However my truck is a diesel (regularly $100 when I inquired over the phone) based on a coupon. The coupon was for a $19 oil change (regularly $55). However my truck is a diesel (regularly $100 when I inquired over the phone). As mentioned on the coupon, “additional charges may apply” but over the phone they wouldn’t tell me what the total would be. At the dealership they would t commit to a value of the discount when they took the car. At the end they produced a $110 oil change with a $10 discount… same as the non-discounted service mentioned over the phone. These guys should be working the used car lot! More
I lover that can come in and get my car service. I have not problem. They always let me know if I need any more work or need something done and give me a price about how much it might cost. I have not problem. They always let me know if I need any more work or need something done and give me a price about how much it might cost. More