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Bob Howard Buick GMC

Oklahoma City, OK

4.7
294 Reviews

13300 North Broadway Ext

Oklahoma City, OK

73114

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Showing 294 reviews

March 07, 2024

Service rep. David Huffman always does an outstanding job. He is knowledgeable, very responsive, and always courteous. More

by billallison42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Huffman
Mar 08, 2024 -

Bob Howard Buick GMC responded

Thank you for this great review! We're very happy that David was here to help you and treated you with the customer service we know you deserve. -The Bob Howard Buick GMC Team

March 05, 2024

Having our car serviced here the past several years continues to be a very positive and easygoing experience. Everyone is professional, friendly and efficient. We have a comfort zone bringing our car h More

by Aberk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hoffman, Peggy
Mar 07, 2024 -

Bob Howard Buick GMC responded

Thank you for putting your trust in Bob Howard Buick GMC, Aberk! We pride ourselves in our service department’s ability to provide world-class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. -The Bob Howard Buick GMC Team

March 02, 2024

They have been very good about things when I take my care in. The advisors that I've worked with have been very knowledgeable and been good about any questions that I've had. More

by Mforeman645
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of the names
Mar 05, 2024 -

Bob Howard Buick GMC responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. -The Bob Howard Buick GMC Team

March 01, 2024

No pressure from sales staff. Employees were friendly and helpful in going over vehicles to details and options More

by Aebism
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Mar 01, 2024 -

Bob Howard Buick GMC responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and we're glad to hear that was the case for you on your recent visit to Bob Howard Buick GMC. Thank you so much for your business and please let us know if there's anything else we can do for you. -The Bob Howard Buick GMC Team

February 23, 2024

Very professional experience from the sales person to the finance guy. Came from TX to OKC for the deal if that tells you anything. More

by brethoffman3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky Schultz , Digital AirStrike
Feb 26, 2024 -

Bob Howard Buick GMC responded

Thank you for your review of our sales team. We're glad to hear that you had a positive experience with us and look forward to seeing you again soon! -The Bob Howard Buick GMC Team

Feb 27, 2024 -

Bob Howard Buick GMC responded

We're thrilled to hear about your very professional experience, from the salesperson to the finance team. The fact that you traveled from TX to OKC for the deal is a testament to the quality of service you received. Thank you for choosing us, and we appreciate your trust and business!

February 15, 2024

Took my 2018 GMC Yukon Denali in for 60,000 mile service and a leak I noticed. I notified them I had a few coupons in the truck I wanted to use one (coupon said to show at beginning of appointment). I was q More

by Dennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremiah
Apr 04, 2024 -

Bob Howard Buick GMC responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 25, 2024 -

Bob Howard Buick GMC responded

Thank you for informing me about your situation. Please know that we are looking into your concerns, we will be reaching out to you soon to assist. If there is anything I can do in the meantime please reach out to me. Bobby Lubbers General Manager blubbers@bobhowardauto.com

February 15, 2024

I didn't have to wait too long for an oil change it was fast and the waiting room was clean More

by leeroyb26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Feb 16, 2024 -

Bob Howard Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! -The Bob Howard Buick GMC Team

February 13, 2024

Came to the dealership to purchase a car got a salesman Mark Samson very respectful and knowledgeable about the vehicle we were interested in More

by Rosey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Samson
Feb 15, 2024 -

Bob Howard Buick GMC responded

Rosey, thank you for taking the time to write this review. Mark’s sales excellence is always consistent, and we are glad your experience with him supports that. We hope you are enjoying your new ride! -The Bob Howard Buick GMC Team

Feb 16, 2024 -

Bob Howard Buick GMC responded

Thank you for taking the time to share your experience with us! We're pleased to hear that you had a positive interaction with our salesman, Mark. It's wonderful to know that he was respectful and knowledgeable, providing you with the information you needed about the vehicle you were interested in. We appreciate your trust in us and hope you enjoy your new car!

February 07, 2024

I appreciate the time it takes to complete the service and love Ms Peggy’s attentiveness More

by Sierra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peggy
Feb 08, 2024 -

Bob Howard Buick GMC responded

Thank you so much for sharing your positive experience with us, Sierra! We are thrilled to hear that you had a great time at our business. Your kind words mean the world to us, and we can't wait to see you again. -The Bob Howard Buick GMC Team

Feb 09, 2024 -

Bob Howard Buick GMC responded

Thank you for taking the time to share your feedback. We're delighted to hear that you appreciate the time taken to complete the service and that Ms. Peggy's attentiveness stood out to you. Our team values your satisfaction, and we're grateful for your positive comments. We look forward to serving you again in the future.

February 02, 2024

Great atmosphere I like the way they helped me and also knew what I was looking for thanks More

by Cowboysforlife15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Blake Harris , Digital AirStrike
Feb 02, 2024 -

Bob Howard Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! -The Bob Howard Buick GMC Team

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