Bob Howard Buick GMC
Oklahoma City, OK
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Having our car serviced here the past several years continues to be a very positive and easygoing experience. Everyone is professional, friendly and efficient. We have a comfort zone bringing our car h continues to be a very positive and easygoing experience. Everyone is professional, friendly and efficient. We have a comfort zone bringing our car here and we’ve never had any kind of trust issue. We appreciate the consistent, excellent service. More
They have been very good about things when I take my care in. The advisors that I've worked with have been very knowledgeable and been good about any questions that I've had. in. The advisors that I've worked with have been very knowledgeable and been good about any questions that I've had. More
Took my 2018 GMC Yukon Denali in for 60,000 mile service and a leak I noticed. I notified them I had a few coupons in the truck I wanted to use one (coupon said to show at beginning of appointment). I was q and a leak I noticed. I notified them I had a few coupons in the truck I wanted to use one (coupon said to show at beginning of appointment). I was quickly notified why was needed to fix, struts, water pump leaking etc. one of the items was $1100 to fix my drivers side mirror. I asked them to check it again since I didn’t notice an issue. They called back and said - yes it is broken. I asked them to fix everything but the mirror. The next day I called to check on it and see when it would be ready. Was told they would check and let me know. Never called. I called the third day again and got a call later that afternoon it was ready. I went to check out- no coupons in car and none credited on my bill. Guy checking me out was no help. Got in my truck- mirror worked fine. It wasn’t broken. I called and left a message for the service manager and two weeks later i haven’t heard back from him. So they lied, essentially overcharged me and don’t care to talk to me about it. Last time I go there. More