Bob Howard Buick GMC

Mark Reaves is the best service writer I have ever encountered at a dealership. Always keeps me aware of timing and when car will be done. encountered at a dealership. Always keeps me aware of timing and when car will be done. More

Ricky Schulz and the guys at Bob Howard were great to work with. They were professional responsive, and followed through with everything they promised. The sales process was thorough, efficient, and well work with. They were professional responsive, and followed through with everything they promised. The sales process was thorough, efficient, and well-organized. I’ve purchased dozens of vehicles, and this was perhaps the best purchase experience I’ve had to date. Highly recommend. More

Great service, knowledgeable staff, friendly and helpful. Peggy is excellent. I trust her whole heartedly. Peggy is excellent. I trust her whole heartedly. More

David at GMC is a great service advisor and always goes above and beyond. I have dealt with him for a few years now. above and beyond. I have dealt with him for a few years now. More

Mark, our service tech was very knowledgeable and helpful in identifying and resolving my concerns with my car. in identifying and resolving my concerns with my car. More

I just moved here from out of state, and was looking to set up a relationship with a dealer nearby where I live. I chose this dealer based on the name and proximity from my home. I have to say I was very d set up a relationship with a dealer nearby where I live. I chose this dealer based on the name and proximity from my home. I have to say I was very disappointed. It was my first visit there, and I felt like I was just a number. It was difficult to find where I was supposed to go. There was absolutely no personal touch in anything. No “welcome in, thanks for choosing us”. No “thank you”. No nothing. And, to top it off, I did not get all the services that I thought I had signed up for on the website before my appointment. I even repeated the services I was expecting during my visit when I first talked to the service rep, and the response was “yep, we’ll take care of it”. Yet, when all was said and done, I asked again if everything was done only to then be told “yeah, we didn’t do that”. I was not asked if I had an oil preference, nor if there was anything else I would like them to address. My service rep was less than personable, and made me feel like I was just someone in his way to get through to quitting time. I am not sure I will return due to this first impression. More

Jeff did an excellent job making sure my vehicle was taken care of. As always, great service every time! taken care of. As always, great service every time! More

Great experience overall. Everything was very smooth and upfront. Recommend buying a vehicle from Bob Howard GMC to anyone looking for a new vehicle. Everything was very smooth and upfront. Recommend buying a vehicle from Bob Howard GMC to anyone looking for a new vehicle. More

Very professional and got the job done in a timely manner. Actually got it done faster. manner. Actually got it done faster. More

Charlie my sales representative was very friendly, knowledgeable and very interested in helping me find the best automobile and best price. Bob Howard GMC has made my buying experience very easy. Th knowledgeable and very interested in helping me find the best automobile and best price. Bob Howard GMC has made my buying experience very easy. Thank you More