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Bob Howard Buick GMC

Oklahoma City, OK

Overview
Reviews
Vehicles
4.6
575 Reviews
Call Dealership (405) 936-8800

13300 North Broadway Ext

Oklahoma City, OK

73114

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Showing 576 reviews

August 27, 2025

They definitely take care of there customers! Will definitely keep them in mind on my next car buy experience! More

by Muddygirl.1694
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark
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Aug 28, 2025 -

Bob Howard Buick GMC responded

Thank you so much for your kind words! We at Bob Howard Buick GMC are thrilled to hear that you felt well taken care of during your visit. We look forward to assisting you with your next car purchase! Feel free to reach out if you have any questions or need further assistance. -The Bob Howard Buick GMC Team

August 27, 2025

Charlie was awesome! He was honest, efficient, and super easy to work with. He listened and went above and beyond to help me get the car I wanted. More

by marlonbreaux3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
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Aug 27, 2025 -

Bob Howard Buick GMC responded

Thank you, Marlon! We’re pleased to hear that you had such a positive experience at Bob Howard Buick GMC. Our team strives to provide outstanding service, and it’s wonderful to know that Charlie met your needs and helped you find the car you wanted. We look forward to serving you again in the future! -The Bob Howard Buick GMC Team

August 26, 2025

First maintenance was performed this morning. Mark Reames got me checked in and my truck serviced it a timely manner while I waited. More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Reames
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Aug 27, 2025 -

Bob Howard Buick GMC responded

Thank you for your wonderful review, Don! We're glad to hear that Mark took good care of you and that your first maintenance on your truck was a smooth experience at Bob Howard Buick GMC. We appreciate your feedback and look forward to serving you again in the future! -The Bob Howard Buick GMC Team

August 25, 2025

Sale went great, initial financing great, but getting finance department to answer the phone is time consuming and rather slow on mailing paperwork to tag vehicle. More

by Rmutchler1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Aug 27, 2025 -

Bob Howard Buick GMC responded

We appreciate your feedback and are very sorry to hear about the difficulties you’ve experienced in reaching our finance department and receiving your paperwork. This is not the level of service we aim to provide after the sale, and we understand how frustrating this must be. Please know we are looking into your situation right away to make sure your paperwork is processed, and your vehicle can be tagged without further delay. At your convenience, please reach out to me directly at (405)936-8800 or masonmyers@group1auto.com and I will personally ensure this is handled quickly. Thank you for bringing this to our attention — we want to make this right. Mason Myers General Sales Manager

Aug 28, 2025 -

Rmutchler1 responded

Shawn reached out and quickly resolved, so I upgraded rating. Getting transferred to finance department is a black hole, I left phone ringing 20 min before hanging up…I think you folks should invest in voicemail. Thanks! Rick

August 21, 2025

Service advisors worked with me even when parts supply was out of their control. Mark and CJ More

by rickytendall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Aug 21, 2025 -

Bob Howard Buick GMC responded

Thank you for your wonderful review, Ricky! We appreciate your kind words about our service advisors, Mark and CJ. At Bob Howard Buick GMC, our team strives to provide excellent service, even in challenging situations. We look forward to seeing you again for any future needs! -The Bob Howard Buick GMC Team

Aug 23, 2025 -

Bob Howard Buick GMC responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any questions, please give us a call. We're always happy to help!

August 20, 2025

Brought my truck in for oil change and balancing tires. The idiot stacked weights making my balance issue even worse. I told the advisor that day and he said come back in a week. I showed up the following More

by Jm88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hoselton, kaden
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Aug 23, 2025 -

Bob Howard Buick GMC responded

Justin I am sorry that you're service experience was less than satisfactory. I know upon your return visit we tried your vibration concern addressed as best as we could, made you aware your oversized tires weren't in the most desirable condition for chasing a vibration, as well as refunded the amount you paid for the balance. The service department made some improvements in our process, and we appreciate your feedback. Thank you. Regards, Stephen Cannon Service Director scannon@group1auto.com

August 20, 2025

Excellent customer service as always. On time and done correctly the first time. Thank you. More

by mfeller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hoffman
Report | Print
Aug 20, 2025 -

Bob Howard Buick GMC responded

Thank you for your kind words! We're thrilled to hear you had an excellent experience at Bob Howard Buick GMC. Our team is dedicated to providing top-notch service, and it's great to know we met your expectations. We look forward to serving you again in the future! -The Bob Howard Buick GMC Team

August 19, 2025

David Hoffman has provided a good consulting service leading me on how to better manage and care for my vehicle. He advised me on the issues I reported and made sure it is addressed to my comfort. More

by RandyT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hoffman
Report | Print
Aug 20, 2025 -

Bob Howard Buick GMC responded

Thank you for your wonderful review, Randy! We're glad to hear that you found our consulting service helpful and that David provided you with valuable guidance on managing and caring for your vehicle. Your comfort and satisfaction are our top priorities at Bob Howard Buick GMC. We appreciate your feedback and look forward to assisting you again in the future! -The Bob Howard Buick GMC Team

August 19, 2025

Great service experience working with David Hoffman! Clear and timely communication from him throughout the experience. More

by David Harris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Aug 19, 2025 -

Bob Howard Buick GMC responded

Thank you for your wonderful review, David! It's fantastic to hear that you had a great service experience at Bob Howard Buick GMC and appreciated David's clear and timely communication. We strive to provide excellent service and truly value your feedback. We look forward to seeing you again! -The Bob Howard Buick GMC Team

Aug 20, 2025 -

Bob Howard Buick GMC responded

Hi David, we're happy you found our staff to be so supportive during your experience here at Bob Howard Buick GMC. Please don't hesitate to reach out if there's anything additional we can do for you.

August 16, 2025

They are very professional and good about staying in touch during servicing keeping me informed of any needs. More

by Chavezd11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff in Service Dept, Digital AirStrike
Report | Print
Aug 17, 2025 -

Bob Howard Buick GMC responded

Thank you for your wonderful review! We truly appreciate your kind words and are glad to hear that you found our team at Bob Howard Buick GMC to be professional and attentive during your vehicle's servicing. We look forward to seeing you again next time! -The Bob Howard Buick GMC Team

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