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Bob Howard Buick GMC

Oklahoma City, OK

Overview
Reviews
Vehicles
4.7
294 Reviews
Call Dealership (405) 936-8800

13300 North Broadway Ext

Oklahoma City, OK

73114

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Showing 294 reviews

April 07, 2024

Great people, great service. . However, I had absolutely NO idea I was being charged to rotate my tires. I think I deserve a refund for that because I would not have gotten it d More

by Lynda Roberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Apr 12, 2024 -

Bob Howard Buick GMC responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 12, 2024 -

Lynda Roberts responded

All has been worked out now and taken care of for me…. Thank you!

April 03, 2024

Great customer service and communication from the get go. Was a pleasure to get in and out. More

by isiehndel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samson, Mark, Digital AirStrike
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Apr 05, 2024 -

Bob Howard Buick GMC responded

We are very happy to hear that your overall experience with us has been efficient and pleasant. Our team takes customer service very seriously and we're thrilled to know that you are satisfied with our services. We look forward to working with you again! -The Bob Howard Buick GMC Team

April 02, 2024

Roy C was great. He communicated directly and was a great help. No issues. Thanks. More

by mcconrad1@cox.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy C
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Apr 04, 2024 -

Bob Howard Buick GMC responded

It's fantastic to hear that you had a great experience and that Roy provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

March 28, 2024

Greeted quickly David Hoffman was very nice explaining everything i needed. Stayed in touch alone the process. Texted me just so i new what was going it was very nice experience. More

by Proudowner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hoffman
Report | Print
Mar 29, 2024 -

Bob Howard Buick GMC responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Bob Howard Buick GMC's Service Department. -The Bob Howard Buick GMC Team

March 27, 2024

Excellent service. Persomal care was given to the customer. Everyone was very nice and helpful. More

by juliaann05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Mar 29, 2024 -

Bob Howard Buick GMC responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 22, 2024

No one likes dealing with car repairs but BH GMC makes it worth dealing with. Accommodating, attentive and communicative. Thank you for phone calls, updates and a great service team! More

by DonnaS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen, Chad, Bobby and all the techs, Digital AirStrike
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Mar 23, 2024 -

Bob Howard Buick GMC responded

Hi Donna, and thanks for your kind words! We appreciate our team here at Bob Howard Buick GMC and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again! -The Bob Howard Buick GMC Team

March 22, 2024

Best experience ever! This is my 3rd car from them and by far my favorite dealership. More

by Shelah81farley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricky, Digital AirStrike
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Mar 25, 2024 -

Bob Howard Buick GMC responded

Shelah, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! -The Bob Howard Buick GMC Team

Mar 26, 2024 -

Bob Howard Buick GMC responded

We are thrilled to hear that you had the best experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 18, 2024

Salespeople were great Very knowledgeable and helpful Thank you to every I absolutely would recommend Bob Howard and mostly Don and Blake More

by mr.frost1985
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Mar 20, 2024 -

Bob Howard Buick GMC responded

It's fantastic to hear that you had a great experience with the salespeople at Bob Howard Buick GMC, especially with Don and Blake. Thank you for highlighting their knowledge and helpfulness. We're here to help!

March 15, 2024

Financial director Sean is rude, about the financing on vehicle we purchased almost didn’t make the deal More

by Can2dragrace
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Mar 20, 2024 -

Bob Howard Buick GMC responded

Thank you for informing me about your unsatisfactory service. Please know that we are looking into your concerns, I will be reaching out to you soon to assist. If there is anything I can do in the meantime please reach out to me. Bobby Lubbers General Manager Bob Howard Buick GMC 405-936-8800 blubbers@bobhowardauto.com

March 08, 2024

The service was done in a timely manner and the employees were welcoming and nice. More

by Ms Albani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Mar 11, 2024 -

Bob Howard Buick GMC responded

We're pleased to hear that your service was completed in a timely manner and that the employees were welcoming and nice. Thank you for taking the time to share your positive feedback. We appreciate your business and look forward to serving you again in the future!

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