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Bob Howard Buick GMC
Oklahoma City, OK
289 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 289 reviews
January 02, 2025
Great experience. Very friendly and accommodating throughout the whole process. From Phil the salesman to our finance representative, we were treated great and never f Very friendly and accommodating throughout the whole process. From Phil the salesman to our finance representative, we were treated great and never felt pushed into anything. Phil even provided my wife with some food to help with her hunger until we could go have lunch. Was very impressed with the dealership. Our first time using Bob Howard and will be recommending them to others as well as planning to use them again in the future More
by oubenji
Employees Worked With
Phil our sales representative was great. Great personality and was patient and friendly.
January 01, 2025
Unfortunately, I did not have a good experience with this Dealership. I dropped off my car Thursday before 8 o’clock was told that it would be ready the following day which honestly I didn’t see that happen Dealership. I dropped off my car Thursday before 8 o’clock was told that it would be ready the following day which honestly I didn’t see that happening but I figured Saturday. The communication was not great, and I feel that my car was being worked on when they didn’t have anything else to do. I kept getting told it was gonna be ready the next day the next day the next day, however it was not. I finally was able to pick up the car today, but I think the only reason is because I told him I had to have it today that they had had it for 4, going on five days. You know it being over the holidays and such I could understand if they would’ve told me that they were short staffed and so my car would be delayed instead of promising and failing, and then not answering my inquiries. Better communication could’ve made this a whole different experience. It even came to a point where I stopped them from doing one of the items that I wanted them to do because I was concerned it was going to take them another 2 to 3 days in order to get it done.. also be aware… they do not take checks, which was another pain for me to deal with. I hope they take these words and these concerns to heart and try and make things better. I might try them again in 2025… More
by Vtm1958
Employees Worked With
Ron, Digital AirStrike
December 23, 2024
He was very professional and friendly, and keeps good communication on the process.I would recommend it. Very happy with the service. communication on the process.I would recommend it. Very happy with the service. More
by carmencornejo170
Employees Worked With
Kaden, Digital AirStrike
December 22, 2024
Working with Mark Samson (on the used side) was fantastic! He was on top of the deal and gave us the best price on the vehicle. Was a very easy in and out process. Would highly recommend him for an fantastic! He was on top of the deal and gave us the best price on the vehicle. Was a very easy in and out process. Would highly recommend him for anyone that is looking to purchase. More
by ZanderCarr
Employees Worked With
Mark Samson
December 20, 2024
Fabulous service. James Chandler was our terrific sales person. We’ll recommend him to our friends. James made the process easy and Fun! James Chandler was our terrific sales person. We’ll recommend him to our friends. James made the process easy and Fun! More
by gailfoster48
Employees Worked With
James Chandler
December 17, 2024
Bought a new 2025 AT4. Got a fair value for my trade and good price on the new truck. The sales staff was a pleasure to work with. Brett helped me with moving my belongings Got a fair value for my trade and good price on the new truck. The sales staff was a pleasure to work with. Brett helped me with moving my belongings from my old truck to my new one, taught me all the details and got everything set up on the new truck. Called a made sure everything was good to go after having it for a few days. It was a good experience. More
by joseph
Employees Worked With
Digital AirStrike
December 16, 2024
I have purchased 2 vehicles from Bob Howard. Always helpful, attempts to stay in ir below budget keeps payments affordable then the service I have received is excellent! I will continue to us Always helpful, attempts to stay in ir below budget keeps payments affordable then the service I have received is excellent! I will continue to use this dealership for any purchase or service to my vehicles. On my latest purchase Mark was excellent and Chad in service goes beyond helpful. Service area has always been clean and welcoming. More
by palwoodrum
Employees Worked With
Chad, Digital AirStrike
