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Bob Howard Buick GMC

Oklahoma City, OK

4.6
544 Reviews

13300 North Broadway Ext

Oklahoma City, OK

73114

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Showing 544 reviews

January 16, 2026

I had a great experience at Bob Howard Buick GMC dealership; the staff was friendly, knowledgeable, professional, and made the entire buying process smooth and stress-free. More

by JohnG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Harris, Digital AirStrike
Jan 17, 2026 -

Bob Howard Buick GMC responded

Thank you for your wonderful feedback, John! We're thrilled to hear that you had a great experience at Bob Howard Buick GMC. Our team strives to provide friendly and professional service, and it's fantastic that we could make your buying process smooth and stress-free. We look forward to assisting you again in the future! -The Bob Howard Buick GMC Team

January 15, 2026

Had a very good experience overall. I do find it crappy that they let me drive away with a tire that had a slow leak saying it was a “sensor issue”. Also an “AI set up an original test More

by Ldsargent86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kai Campbell
Jan 17, 2026 -

Bob Howard Buick GMC responded

We are very sorry about the other vehicle selling the night before. We are glad to hear that you had a good experience overall. Not sure how we missed the tire being low, but we would be happy to look at that for you if it is still low. Regards, Bobby Lubbers General Manager blubbers@group1auto.com

January 15, 2026

Faster and not as expensive as I thought it would be Jeff Wilson was very nice More

by ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Jan 15, 2026 -

Bob Howard Buick GMC responded

Thank you for your review, Ken! We're glad to hear that your experience at Bob Howard Buick GMC was faster and more cost-effective than expected. It's great to know that Jeff made a positive impression. We appreciate your feedback and look forward to assisting you again in the future! -The Bob Howard Buick GMC Team

January 05, 2026

Got us in quickly for the engine recall. Great communication thru out the day for the test. More

by egross0983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Jan 05, 2026 -

Bob Howard Buick GMC responded

Thank you for your positive review! We're so happy to hear that we could assist you quickly with the engine recall and that our communication met your expectations. Your recommendation means a great deal to us, and our team hopes to see you again at Bob Howard Buick GMC in the future! -The Bob Howard Buick GMC Team

January 02, 2026

Mark did a great job today helping with oil change and how to get infotainment update More

by Garouttedscc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Reames, Digital AirStrike
Jan 03, 2026 -

Bob Howard Buick GMC responded

Thank you for your fantastic review! We’re glad to hear that Mark provided great service during your oil change and assisted you with the infotainment update. At Bob Howard Buick GMC, we strive to ensure our customers have a positive experience. We look forward to seeing you again soon! -The Bob Howard Buick GMC Team

December 30, 2025

View all Bob Howard Buick GMC 4.4 (3.6K) GMC dealer in Oklahoma City, OklahomaOpen Overview Reviews Photos By owner More

by Sara
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Finance Guy from Altus, JC, absent management team
Jan 01, 2026 -

Bob Howard Buick GMC responded

At Bob Howard Buick GMC, we strive to treat every customer with respect, professionalism, and transparency. We regret that your experience did not reflect the level of service we aim to provide. Pricing, vehicle history disclosures, and finance products are reviewed with customers during the purchase process, and we encourage questions at any point to ensure clarity and understanding. That said, we take concerns regarding communication, conduct, and overall comfort very seriously. We would welcome the opportunity to review this situation further and address any outstanding concerns directly. Please contact our management team at your convenience so we can better understand the details and work toward a resolution. Thank you again for your feedback. — Management Team Bob Howard Buick GMC - (405) 936-8800

December 28, 2025

First time for me to use this dealership for routine maintenance and service. Very prompt, courteous service. Will be returning again More

by Randy.heinrichs1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tuc Balthrop
Dec 28, 2025 -

Bob Howard Buick GMC responded

Thank you for your review, Randy! We're glad to hear that you experienced prompt and courteous service during your first visit to Bob Howard Buick GMC. We appreciate your feedback and look forward to seeing you again for your next routine maintenance! -The Bob Howard Buick GMC Team

December 27, 2025

All worked great! Chad was who helped me and did a great job. The only complaint I have is the price. It should still include tire rotation. Very pricey. More

by lyndasroberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad, Digital AirStrike
Dec 27, 2025 -

Bob Howard Buick GMC responded

Thank you for your feedback, Lynda. We're glad to hear that Chad provided you with great service. We appreciate your input regarding the pricing and tire rotation; your comments will help us improve. We hope to see you again at Bob Howard Buick GMC for your next visit.

December 25, 2025

We came from kansas to buy a car that we seen on the internet. Everything went smooth More

by Ssh2250
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel, Digital AirStrike
Dec 25, 2025 -

Bob Howard Buick GMC responded

Thanks so much for your insightful review! We're delighted to hear that your experience at Bob Howard Buick GMC was smooth and that you made the journey from Kansas to find the perfect car. We truly appreciate your business and look forward to seeing you again in the future! -The Bob Howard Buick GMC Team

December 24, 2025

I brought my truck in for oil change and tire rotation service. I was met by Jeff who immediately greeted me with a bad attitude. During my wait multiple customers came in with complaints about the serv More

by cyrus.haines
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff
Dec 27, 2025 -

Bob Howard Buick GMC responded

Cyrus thank you for providing this feedback. We're very concerned to hear about your experience, as this is not the level of service we expect from our team. Failing to complete a paid service, poor communication, and unprofessional interactions are unacceptable. We take these concerns seriously and would like the opportunity to review what occurred and make this right. Please contact our service management team directly so we can address this promptly. scannon@group1auto.com and ebauman@group1auto.com. Thank you.  Regards, Stephen Cannon Service Director - Bob Howard Buick GMC 405-936-8800 scannon@group1auto.com

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