Bob Howard Acura

Efficient, helpful and thorough As a "drop-in" for service our most recent experience was superb! We had a tire- balance, alignment problem--- created elsewhere, but the service dep As a "drop-in" for service our most recent experience was superb! We had a tire- balance, alignment problem--- created elsewhere, but the service department was SO helpful! They solved the problem, checked everything out, and we were off and doing nicely! We have always known why we trade with Bob Howard, but this was once again, a strong reassurance! Thanks, Greg for your assistance and help! You are appreciated! More

Bob Howard Acura Service Outstanding fast service for oil change and tire rotation. Waiting area is nice and clean with complimentary water and coffee. All employees are court Outstanding fast service for oil change and tire rotation. Waiting area is nice and clean with complimentary water and coffee. All employees are courteous and friendly. Awesome dealership! More

Friendly and Professional Sales People I saw both Jared (Sales Associate) and Vaughn.(Finance) and they were both very professional and friendly. I've had a horrible experience previously a I saw both Jared (Sales Associate) and Vaughn.(Finance) and they were both very professional and friendly. I've had a horrible experience previously at Bob Howard Honda but it was really good to see that the Acura guys have their stuff together. Thanks again on a great deal! More

Very positive I am a new customer to this dealership and I was impressed with the sales staff . It was a good experience for me and not nerve racking at all. I am a new customer to this dealership and I was impressed with the sales staff . It was a good experience for me and not nerve racking at all. More

Good Service I have been a customer for several years and appreciate the good service. I think the cost of service is expensive, however, I still use their servic I have been a customer for several years and appreciate the good service. I think the cost of service is expensive, however, I still use their service. More

Ricky hutchinson makes you feel welcomed This place has a great atmosphere with very nice and welcoming employees. The place is always clean, fresh, and bright. This is the only dealership i This place has a great atmosphere with very nice and welcoming employees. The place is always clean, fresh, and bright. This is the only dealership i go to for all of my acura needs. More

Best experience I've ever had at a car dealership! The staff at this dealership is very friendly and professional. They definitely go above and beyond for the customer. I would highly recommend this de The staff at this dealership is very friendly and professional. They definitely go above and beyond for the customer. I would highly recommend this dealership to anyone looking for a customer-based dealership. More

Don't get the extended warranty for ANY reason I took my vehicle in for what I had been told was covered work. I told the service guy the issues and he came back with a 2800.00 bill. He said I ne I took my vehicle in for what I had been told was covered work. I told the service guy the issues and he came back with a 2800.00 bill. He said I needed work on my brakes that would cost 450 for the brakes and 419 for the brake fluid because it needed to be drained. Then a grand for new tires. 250 to install the trunk struts that didn't fix the issue. The rest was going to be to check out a noise and a blown fuse. When I told the guy that I was told it was all under warranty, he said no, it was under general maintenance. So the warranty didn't do anything except cost me money. When I advised the online person that I wanted to cancel my warranty, I was told, we'll call you and hung up on. More

Genuinely impressed Very happy with the way we were greeted & the information that Richard provided us with. Originally came in to drive a used TLX to see if we liked the Very happy with the way we were greeted & the information that Richard provided us with. Originally came in to drive a used TLX to see if we liked the way it handled and ended up purchasing a new one because we were so impressed. Every person we came in contact with there at Bob Howard Acura was pleasant, knowledgeable, and eager to make both us and Acura happy. Never been so happy with a vehicle purchase as we were with this one. Never felt pressured and felt we ended up with a great deal. More

Attention to Detail Every employee we encountered was helpful, respectful and friendly. The buying process was smooth and painless. We felt like everyone had great produc Every employee we encountered was helpful, respectful and friendly. The buying process was smooth and painless. We felt like everyone had great product knowledge. Thanks! More