Bob Howard Acura

Understanding After bringing our car in for a routine oil change, my wife and I also noticed and mentioned a low psi warning on one of the tires which they gladly o After bringing our car in for a routine oil change, my wife and I also noticed and mentioned a low psi warning on one of the tires which they gladly offered to inspect it. Upon completion of our oil change, they also fixed our tire which had a small leak in it. After leaving the dealership, the car seemed to pick up a slight shake at around 65mph which would gradually increase to a violent shake around 75mph. Since the car did not do this prior to bringing it in for maintenance that afternoon, I drove it back to the dealership . After discussing our concerns with the service representative, he seemed very understanding and offered a few things that they could do at no charge. Needless to say, the problem was fixed and the car rides as it did before. More

Great Service Service Manager was great walk me through everything from start to end kept informed as to where car is and how long its going to take. Wait time was Service Manager was great walk me through everything from start to end kept informed as to where car is and how long its going to take. Wait time was really good. Thanks. More

Great service Fast, accurate service. Staff provides recommendations but are not pushy. Always kept current on service progress and costs. Work done on time every t Fast, accurate service. Staff provides recommendations but are not pushy. Always kept current on service progress and costs. Work done on time every time. Waiting area is comfortable and relaxed. More

Long-time customer Report The service was effective, prompt, and courteous! This has been true during my years as a customer - and that is why I continue to acquire Acura vehi The service was effective, prompt, and courteous! This has been true during my years as a customer - and that is why I continue to acquire Acura vehicles through you fine representative, Forest Robinette. More

Fantastic customer service Great customer service from beginning to end. No hassles. The finance department was very helpful. Our salesman was fantastic, he took the time to cha Great customer service from beginning to end. No hassles. The finance department was very helpful. Our salesman was fantastic, he took the time to chat with us, wasn’t pushy and was real and upfront with you. I highly recommend BOB Howard Acura. More

Excellent buying experience My sales person, Coby Smith, was outstanding! He was extremely professional as well as being knowledgeable, and friendly. I would recommend Coby to a My sales person, Coby Smith, was outstanding! He was extremely professional as well as being knowledgeable, and friendly. I would recommend Coby to anyone looking to buy a car. More

Accurate and affordable I was very impressed with my initial contact with Jeff Lang of the service team when we arrived. Jeff was helpful and informative of the cost and the I was very impressed with my initial contact with Jeff Lang of the service team when we arrived. Jeff was helpful and informative of the cost and the time it would take to get the car repaired. The lady at checkout was very kind and very efficient and checking us out. More

great sales and buying experience Very knowledgeable sales staff and Buisness staff. I was introduced to the service department and toured the facility. Overall a great experience at Very knowledgeable sales staff and Buisness staff. I was introduced to the service department and toured the facility. Overall a great experience at the dealership. I would definitely recommend it. More

Acura MDX 4 wheel alignment. Hibdon tire recommended an alignment after I purchased my tires, but stated the control arms required replacement first. I took my Acura to Bob Howar Hibdon tire recommended an alignment after I purchased my tires, but stated the control arms required replacement first. I took my Acura to Bob Howard Acura for a second opinion. They completed the alignment without needing To replace the control arms. I appreciate their honesty and skills! More

Service Great place to do service with! Very helpful! Did some price checking and was very helpful! Car was serviced in a timely fashion! Car could have been Great place to do service with! Very helpful! Did some price checking and was very helpful! Car was serviced in a timely fashion! Car could have been a little cleaner. More