Bob Howard Acura

Second purchase in 5 months. Great sales experience. The sales rep was extremely knowledgeable of the technology in the Acura vehicles. There was no sales pressure, just an excellent product presentatio The sales rep was extremely knowledgeable of the technology in the Acura vehicles. There was no sales pressure, just an excellent product presentation by Tyler Garton. We decided we needed a sedan as we had 2 new model SUV's. The trade was fair as the vehicle being traded was in excellent condition. We had researched the vehicle we wanted and had all our questions answered. Tyler was very easy to work with and it was a positive experience. This is not always the case at some dealerships. This is our second purchase in 5 months and we love the vehicles. More

very good When we finally made connection, the service was very very good. I have to Drive for several hours to get there so I was given a rental car to go sh When we finally made connection, the service was very very good. I have to Drive for several hours to get there so I was given a rental car to go shopping while the front seat of my car was replaced under warranty. Was much better than waiting several hours for the repair. Very courteous service guys for a while More

Fast service I was told my service would take 2 hours which I thought was fair. Dealer provided shuttle service and service was done in about an hour. I was told my service would take 2 hours which I thought was fair. Dealer provided shuttle service and service was done in about an hour. More

Repair service I brought my 2017 MDX in for repair of an airbag error alert. I appreciate that an appointment was booked and a loaner car was arranged. servicecwas I brought my 2017 MDX in for repair of an airbag error alert. I appreciate that an appointment was booked and a loaner car was arranged. servicecwas complete and my car was rwadyvweirin the same day. My service representative, Jeff slang was very professional and efficient! More

Second lease Staff contacted us in a timely manne, offered us a deal we could agree to, and we extended our lease for another 3 years. This dealership is not givi Staff contacted us in a timely manne, offered us a deal we could agree to, and we extended our lease for another 3 years. This dealership is not giving away cars, but has worked with us in a professional manner that we appreciate. We used the same salesperson as the first time we leased, so we felt he was prepared for our needs. Managers and financial were cooperative. The finisher was friendly and informative. More

Great service at this dealership we were greeted as soon as we arrived. Jeff took the time to listen to the problem my daughter was having with her Acura. He explained the charges and we were greeted as soon as we arrived. Jeff took the time to listen to the problem my daughter was having with her Acura. He explained the charges and said he would keep her updated. Very professional More

Always great experience I'ved own an Acura for over 25 years and keep coming back because of their service and commitment to customer satisfaction. Everyone at Bob Howard is I'ved own an Acura for over 25 years and keep coming back because of their service and commitment to customer satisfaction. Everyone at Bob Howard is pleasant, efficient, and kind to work with. I like how they communicate with you during any service experience so there are no surprises in the end. Always top notch service. More

Efficient and knowledgable Low pressure, with salesperson simply providing all of the facts in order to help us determine whether to buy and which one best met our needs. Low pressure, with salesperson simply providing all of the facts in order to help us determine whether to buy and which one best met our needs. More

Very easy purchase experience Mitesh was awesome as usual. Minimized my time in the dealership and took care of everything in the back to make the process as smooth as possible. Mitesh was awesome as usual. Minimized my time in the dealership and took care of everything in the back to make the process as smooth as possible. More

Wheel and tire replacement Fine sevice. Jeff was very friendly. The new wheel and tire look fine. Alignment I think is fine - haven't had it on the highway yet. Fine sevice. Jeff was very friendly. The new wheel and tire look fine. Alignment I think is fine - haven't had it on the highway yet. More