Bob Howard Acura

Fantastic customer service Great customer service from beginning to end. No hassles. The finance department was very helpful. Our salesman was fantastic, he took the time to cha Great customer service from beginning to end. No hassles. The finance department was very helpful. Our salesman was fantastic, he took the time to chat with us, wasn’t pushy and was real and upfront with you. I highly recommend BOB Howard Acura. More

Excellent buying experience My sales person, Coby Smith, was outstanding! He was extremely professional as well as being knowledgeable, and friendly. I would recommend Coby to a My sales person, Coby Smith, was outstanding! He was extremely professional as well as being knowledgeable, and friendly. I would recommend Coby to anyone looking to buy a car. More

Accurate and affordable I was very impressed with my initial contact with Jeff Lang of the service team when we arrived. Jeff was helpful and informative of the cost and the I was very impressed with my initial contact with Jeff Lang of the service team when we arrived. Jeff was helpful and informative of the cost and the time it would take to get the car repaired. The lady at checkout was very kind and very efficient and checking us out. More

great sales and buying experience Very knowledgeable sales staff and Buisness staff. I was introduced to the service department and toured the facility. Overall a great experience at Very knowledgeable sales staff and Buisness staff. I was introduced to the service department and toured the facility. Overall a great experience at the dealership. I would definitely recommend it. More

Acura MDX 4 wheel alignment. Hibdon tire recommended an alignment after I purchased my tires, but stated the control arms required replacement first. I took my Acura to Bob Howar Hibdon tire recommended an alignment after I purchased my tires, but stated the control arms required replacement first. I took my Acura to Bob Howard Acura for a second opinion. They completed the alignment without needing To replace the control arms. I appreciate their honesty and skills! More

Service Great place to do service with! Very helpful! Did some price checking and was very helpful! Car was serviced in a timely fashion! Car could have been Great place to do service with! Very helpful! Did some price checking and was very helpful! Car was serviced in a timely fashion! Car could have been a little cleaner. More

Great Experience I think came from Amarillo eight working me into their busy busy schedule on Saturday morning; great experience; fixed my Navvy. Woohoo. Looked into I think came from Amarillo eight working me into their busy busy schedule on Saturday morning; great experience; fixed my Navvy. Woohoo. Looked into one my drivers seat was making Weird noises. More

Oil change I needed an oil change and checkup on my car. They got me in right away and the car was ready in a couple hours.I'm also impressed with the informativ I needed an oil change and checkup on my car. They got me in right away and the car was ready in a couple hours.I'm also impressed with the informative email stating exactly what was done and what is recommended to be done with the car. The price is comparable to what I've paid at previous... More

Quick & courteous service I appreciate the last minute accommodation, needed quick professional attention and that's what I received. I am always satisfied with the service & p I appreciate the last minute accommodation, needed quick professional attention and that's what I received. I am always satisfied with the service & people working there. More

Horrible Sales Experience I visited the dealership with the intention of purchasing a loaner vehicle that I had driven while my car was being serviced. I am active duty Air For I visited the dealership with the intention of purchasing a loaner vehicle that I had driven while my car was being serviced. I am active duty Air Force and had contacted USAA prior to my arrival with a car loan certificate/pre-approved auto loan. The sales manager Scott was completely unwilling to negotiate on the asking price (my friend who accompanied me felt it based on racial reasons, which made sense given that Scott was reluctant to shake my hand upon meeting me). I thought it was disgusting that Scott was willing to walk away from a sale and commission for whatever his chosen reason was, despite me telling him that I planned to pay $10,000 as a down payment. My Acura is 13 years old, and I have had my car serviced at Acura dealerships around the country, as I have moved due to new base assignments. I have never felt so disgusted about being an Acura owner as I was yesterday. Perhaps this is the norm here in OKC, a city that is very homogeneous with little racial/ethnic diversity. Recommend diversity training and diversification of your staff as well. Thank you for taking the time to read this. More