Bob Howard Acura

Service Department the best Reason I continue to buy Acura is the great Service Department at Bob Howard. Always good to see Eric and Jeff is a pleasure to work with. Reason I continue to buy Acura is the great Service Department at Bob Howard. Always good to see Eric and Jeff is a pleasure to work with. More

Awesome customer service. Jeff, my service advisor, always addresses all of my concerns. He provides top quality service in a timely manner. Wouldn’t take my vehicle anywhere e Jeff, my service advisor, always addresses all of my concerns. He provides top quality service in a timely manner. Wouldn’t take my vehicle anywhere else. More

MDXer Dealer Service Rep worked with me every step of the way. He kept me posted on all repairs and asked for my approval before any other repairs were don Dealer Service Rep worked with me every step of the way. He kept me posted on all repairs and asked for my approval before any other repairs were done. All repairs were completed as promised and on time. More

Always a good experience Jeff and Eric make an otherwise unpleasant task a pleasure. Always great to answer questions and take care of issues promptly. Thanks for your help! Jeff and Eric make an otherwise unpleasant task a pleasure. Always great to answer questions and take care of issues promptly. Thanks for your help! More

Tyler was excellent in all regards. Tyler made my purchase of a 2018 Aura RDX a smooth process. He knows his products very well and is able to convey his knowledge effectively. Doing b Tyler made my purchase of a 2018 Aura RDX a smooth process. He knows his products very well and is able to convey his knowledge effectively. Doing business with Tyler was a real pleasure. More

Great service Always receive top notch service at Bob Howard Acura. Jeff is terrific. I appreciate their detail and follow up as well as the level of communicati Always receive top notch service at Bob Howard Acura. Jeff is terrific. I appreciate their detail and follow up as well as the level of communication throughout the process. More

Understanding After bringing our car in for a routine oil change, my wife and I also noticed and mentioned a low psi warning on one of the tires which they gladly o After bringing our car in for a routine oil change, my wife and I also noticed and mentioned a low psi warning on one of the tires which they gladly offered to inspect it. Upon completion of our oil change, they also fixed our tire which had a small leak in it. After leaving the dealership, the car seemed to pick up a slight shake at around 65mph which would gradually increase to a violent shake around 75mph. Since the car did not do this prior to bringing it in for maintenance that afternoon, I drove it back to the dealership . After discussing our concerns with the service representative, he seemed very understanding and offered a few things that they could do at no charge. Needless to say, the problem was fixed and the car rides as it did before. More

Great Service Service Manager was great walk me through everything from start to end kept informed as to where car is and how long its going to take. Wait time was Service Manager was great walk me through everything from start to end kept informed as to where car is and how long its going to take. Wait time was really good. Thanks. More

Great service Fast, accurate service. Staff provides recommendations but are not pushy. Always kept current on service progress and costs. Work done on time every t Fast, accurate service. Staff provides recommendations but are not pushy. Always kept current on service progress and costs. Work done on time every time. Waiting area is comfortable and relaxed. More

Long-time customer Report The service was effective, prompt, and courteous! This has been true during my years as a customer - and that is why I continue to acquire Acura vehi The service was effective, prompt, and courteous! This has been true during my years as a customer - and that is why I continue to acquire Acura vehicles through you fine representative, Forest Robinette. More