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Bob Howard Acura

Oklahoma City, OK

4.7
708 Reviews

13101 North Kelley Ave

Oklahoma City, OK

73131

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Showing 708 reviews

January 21, 2025

Great service , had some miscommunication, y’all fixed on the spot. Hats off to you. More

by freedombing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JEREMY LAY
Jan 23, 2025 -

Bob Howard Acura responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 15, 2025

Quick service, didn’t push other survives but gave a good list of what is needed and coming due More

by Gmservices64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon kinney
Jan 16, 2025 -

Bob Howard Acura responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 11, 2025

The service was done quickly and to my satisfaction. The Service Writer guaged the time for the work and it was accurate. I have had this auto serviced at the same place since it was purchased. Have al More

by Frank
Recommend Dealer
Yes
Employees Worked With
Brandon
Jan 13, 2025 -

Bob Howard Acura responded

Hi Frank, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

January 09, 2025

Oil change - discounted price - fast service! Oil change - discounted price - fast service! Highly recommended for service! More

by benbutler405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRANDON KINNEY
Jan 11, 2025 -

Bob Howard Acura responded

Hello, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation, and have an amazing day!

January 08, 2025

My salesman, Jon Martin was kind, informative, patient & not pushy. The process in purchasing the vehicle was very smooth. I’ve been a returning customer to Bob Howard Acura.for 25 years. More

by leesahill34
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JT Martin
Jan 10, 2025 -

Bob Howard Acura responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jon here at Bob Howard Acura! We are always more than happy to assist you if anything else comes up. Take care!

January 08, 2025

Only Acura dealership within 30 miles so options are very limited. Went in for oil change last evening after work. Experience was a bit frustrating.I asked about coupons/specials but no response. Looked on More

by Daffy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know name
Jan 09, 2025 -

Bob Howard Acura responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Brett Goodner General Manager bgoodner@BobHowardAuto.com

January 06, 2025

Service done promptly. Work explained. Recommendations for future work outlined. Absolutely no pressure . Good experience. More

by rlakin3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon, Service
Jan 08, 2025 -

Bob Howard Acura responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 04, 2025

My overall experiences have been excellent! I purchased my Acura TLX here 10 years ago, and have had all my services done at Bob Howard. My vehicle runs as good as the day I purchased it, I More

by Jodie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Mulkey, BRANDON KINNEY
Jan 05, 2025 -

Bob Howard Acura responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Howard Acura! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 31, 2024

Advisor really took the time and effort to hear my concerns and come up with a plan to fix them. More

by cooptwox2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma
Jan 03, 2025 -

Bob Howard Acura responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 28, 2024

Incredibly. busy day in the service department but Raymond made sure to check in with me regularly. Great customer service! More

by mwilliams113061
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond
Dec 29, 2024 -

Bob Howard Acura responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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