Bob Howard Acura

60 mile checkup Great service, inspection was informative, price was s great, friendly. The loaner car was very helpful. So far everything with this car has been up t Great service, inspection was informative, price was s great, friendly. The loaner car was very helpful. So far everything with this car has been up to par. More

Truly the best experience we've ever had buying a car After several days of test driving and searching for my ideal SUV in N TX, I contacted this dealership from their website late one evening with the in After several days of test driving and searching for my ideal SUV in N TX, I contacted this dealership from their website late one evening with the intent to have someone notify me if the certified preowned car I desired should become available. Within one minute of sending the email, Austin called. Contrary to the other salesmen I had been talking to at various places around Dallas, he was kind, personable, knowledgeable and spoke to me with the genuine interest in helping me. I trusted him immediately. Surprisingly, my criteria and their inventory synced up and we had a car picked out quickly. Austin listened to my concerns and even test-drove the vehicle before I made the three-hour drive north the next day to answer some of my questions about the condition. While there, other salespeople, service dept personnel, finance staff, and a few others all made a point to introduce themselves and shake our hands. Each having a similar genuineness to them. My husband was so relaxed and pleased with the entire process, too. No misleading ads, no gimmicks, no hard-sales with upgrades. The trade-in value on my existing car was fair and setting up financing for the new one was smooth and painless. Optional upgrades and warranties were offered but he did not lay the shame and blame game on us to buy them. Again, we felt completely at ease during this process. Honestly, I was ready for another vehicle last year but the thought of car-buying made me anxious and I kept putting it off. We will be trekking back to north OKC for all of our future vehicle purchases! More

Acura RDX Purchase on 1-26-2018 I worked with Jared Baier with purchasing a new Acura RDX. This was an enjoyable experience without all of the haggling that people think of when pur I worked with Jared Baier with purchasing a new Acura RDX. This was an enjoyable experience without all of the haggling that people think of when purchasing a new vehicle. I thought that I had a fair trade-in for my car and the whole process was just easy! I do appreciate working with Jared and it was welcoming and friendly environment. More

Very friendly atmosphere, no pressure Made my car buying experience very easy and less stressful. Both Tim and Ghandhi were very friendly and helpful. Will be back the next time I need t Made my car buying experience very easy and less stressful. Both Tim and Ghandhi were very friendly and helpful. Will be back the next time I need to make a purchase. More

Overall experience A very comfortable atmosphere in the dealership. Sales person was very knowledgeable about the car and was polite and professional during our interac A very comfortable atmosphere in the dealership. Sales person was very knowledgeable about the car and was polite and professional during our interactions. I have had a very great experience when dealing with anyone associated with the Acura business. More

Thorough My service was complete & the waiting area was comfortable. The wait time was just right according to the service I had on my car & they returned it w My service was complete & the waiting area was comfortable. The wait time was just right according to the service I had on my car & they returned it w/a complimentary car wash. More

Jeff Lang was awesome!! Jeff Lang handled my recall claim in my Acura! He was smart, friendly & fast. He was extremely knowledgeable about the recall information! He took dow Jeff Lang handled my recall claim in my Acura! He was smart, friendly & fast. He was extremely knowledgeable about the recall information! He took down all of my details quickly & accurately! My vehicle was fixed within a matter of hours!! He was personal!! He gave me his personal card in case I had any other related questions. He got me checked out quickly and built a good rapport with me!! He is fantastic at his job & I applaud him!! More

Consistently good Jeff is always great to work with. Good work, good communication, great service. That’s one reason I keep coming back again and again. Thanks. Jeff is always great to work with. Good work, good communication, great service. That’s one reason I keep coming back again and again. Thanks. More

Great service Have always had great service from Bob Howard Acura. I’ve owned two Acura MDX vehicles and they’ve done service on both. The people are all friendly, Have always had great service from Bob Howard Acura. I’ve owned two Acura MDX vehicles and they’ve done service on both. The people are all friendly, attentive and professional. More

Excellent service Overall service excellent, no problems. Went in for oil change and tire rotation. Purchased tires from dealership, and was surprissd at the $56 char Overall service excellent, no problems. Went in for oil change and tire rotation. Purchased tires from dealership, and was surprissd at the $56 charge to rotate. Accustomed to grtting tires rotated for free when returning where I purchased them. More