Bob Howard Acura

My salesman, Jon Martin was kind, informative, patient & not pushy. The process in purchasing the vehicle was very smooth. I’ve been a returning customer to Bob Howard Acura.for 25 years. not pushy. The process in purchasing the vehicle was very smooth. I’ve been a returning customer to Bob Howard Acura.for 25 years. More

Only Acura dealership within 30 miles so options are very limited. Went in for oil change last evening after work. Experience was a bit frustrating.I asked about coupons/specials but no response. Looked on limited. Went in for oil change last evening after work. Experience was a bit frustrating.I asked about coupons/specials but no response. Looked online afterwards and I see an oil change special for $49.95. I paid $79. It took an hour and a half even though I was the only customer there at the time. Then I mentioned that I had called about a recall on my RDX on 12/3/24. I was told at that time they would call me back to schedule. Never heard from them. Svc advisor told me last night he would find out about it and call me today. Nothing. No follow up at all. Very frustrating. More

Service done promptly. Work explained. Recommendations for future work outlined. Absolutely no pressure . Good experience. Work explained. Recommendations for future work outlined. Absolutely no pressure . Good experience. More

My overall experiences have been excellent! I purchased my Acura TLX here 10 years ago, and have had all my services done at Bob Howard. My vehicle runs as good as the day I purchased it, I I purchased my Acura TLX here 10 years ago, and have had all my services done at Bob Howard. My vehicle runs as good as the day I purchased it, I have been in the market for a new vehicle for the past 2 years, so far I haven't found a vehicle that performs as well as my TLX. I love the performance and it's fun to drive. I have never kept a vehicle this long. This has been the best car investment I've ever made. Thanks to Bob Howard service department, the mechanics are top notch! More

Advisor really took the time and effort to hear my concerns and come up with a plan to fix them. concerns and come up with a plan to fix them. More

Incredibly. busy day in the service department but Raymond made sure to check in with me regularly. Great customer service! busy day in the service department but Raymond made sure to check in with me regularly. Great customer service! More

Every time I visit Bob Howard Acura, they treat me with the upmost respect. They are very attentive and so kind. They never take advantage, but always provide you with top notch service. the upmost respect. They are very attentive and so kind. They never take advantage, but always provide you with top notch service. More

Service staff and advisors are all wonderful. Great at explaining what was needed and why but not over selling unnecessary services. Great at explaining what was needed and why but not over selling unnecessary services. More

Great service staff. They always make sure that I'm taken care of every time I visit. They always make sure that I'm taken care of every time I visit. More

The staff is what makes the experience feel like you matter and they want to serve you. matter and they want to serve you. More