Bob Howard Acura
Oklahoma City, OK
Filter Reviews by Keyword
By Type
Showing 635 reviews
Great experience Professional, courteous and did a great job. Provided a loaner car which I appreciated. Not the cheapest price, but I thought the price was reasona Professional, courteous and did a great job. Provided a loaner car which I appreciated. Not the cheapest price, but I thought the price was reasonable. More
2015 Acura TLX Very pleasant car buying experience. Everyone was professional & courteous. We got a good deal on the new purchase and received a fair trade-in value Very pleasant car buying experience. Everyone was professional & courteous. We got a good deal on the new purchase and received a fair trade-in value for our old vehicle. More
Great Dealership Service and Service Advisor, Dennis Jameson was great and what I expected in a Premium dealership. Wait time was what was estimated and I was kept inf Service and Service Advisor, Dennis Jameson was great and what I expected in a Premium dealership. Wait time was what was estimated and I was kept informed of the progress of the service that was being performed. More
Great Experience We were so lucky to be paired with Shae at Bob Howard Acura. Shae showed us everything we needed/wanted to know about the MDX without being pushy or We were so lucky to be paired with Shae at Bob Howard Acura. Shae showed us everything we needed/wanted to know about the MDX without being pushy or too salesmany. I would definitely recommend working with these guys! More
Acura Service Outstanding and stellar service on my Acura MDX. Many thanks to the service department for getting my vehicle maintenance completed in a timely manne Outstanding and stellar service on my Acura MDX. Many thanks to the service department for getting my vehicle maintenance completed in a timely manner. I will return for future service needs. More
Once the sale is done, you no longer exist to Bob Howard Acu WARNING: Once your sale is completed to Bob Howard, you are completely non-existant, a total non-entity to them. My advice to anyone purchasing fro WARNING: Once your sale is completed to Bob Howard, you are completely non-existant, a total non-entity to them. My advice to anyone purchasing from Bob Howard would be to make sure EVERYTHING is done to satisfaction, before you sign ANYTHING. I purchased a 2018 CRV Touring from Bob Howard Acura. Minutes after a signed a doc stating I received everything, my salesman Austin Demaree told me the car had only one set of keys, and promised to retrieve the other. Since I live 200 miles from the dealership, I had to take the promise in good faith, and drive home with the car. Fast forward 2+ weeks, Austin and Bob Howard are no longer returning my communications. I have had better customer service buying a pair of jeans or a bundle of bananas than I recieved from buying a 30K car from Bob Howard Acura in Oklahoma City. More
Excellent service The service guys have always been excellent and check the records for future needs for service. We were there on Monday after being there for a total The service guys have always been excellent and check the records for future needs for service. We were there on Monday after being there for a total computer system reset on Friday, late in the day. Seems like too many trips to the dealership, but that's certainly not their fault. They took care of it quickly both times! More
Great experience Went in for oil change and tire rotation. Great service and was able to take advantage of a coupon to get a good deal. Really appreciated them hand wa Went in for oil change and tire rotation. Great service and was able to take advantage of a coupon to get a good deal. Really appreciated them hand washing my 2019 RDX More
Service Advisor Dennis Most Kind Dennis was kind and helpful and made a stressful situation less so. I would not hesitate to recommend Bob Howard Acura to friends or family. Dennis was kind and helpful and made a stressful situation less so. I would not hesitate to recommend Bob Howard Acura to friends or family. More
Excellent Service Dennis took great care of me. He made sure I had a loaner car and that the work was done quickly. He even drove the car after the service was done to Dennis took great care of me. He made sure I had a loaner car and that the work was done quickly. He even drove the car after the service was done to make sure the issue was resolved. More