Bob Howard Acura

Great greeting with stinking car pulled into service bay. Despite our vehicle smelling extremely bad from leaking battery in which odor overwhelmed the service bay, the staff offered a friendly welcome and fo Despite our vehicle smelling extremely bad from leaking battery in which odor overwhelmed the service bay, the staff offered a friendly welcome and found the problem with the battery and swapped it out. Jennifer had to return to work, but they even offered to wash the acid from the undercarriage for her. We took it to a car wash with undercarriage wash that day. Thanks for the great service and we shall return with our new used car again! More

Routine Mainenance Always friendy Always explains what services are to be accomplished Always keeps me informed about how the work is progressing. Always does good w Always friendy Always explains what services are to be accomplished Always keeps me informed about how the work is progressing. Always does good work in a timely manner. More

Fast Friendly & Informative Was met as soon as I drove up, service was explained in detail before and after it was completed. I was given a sweet 2018 MDX loaner and Jeff Lang is Was met as soon as I drove up, service was explained in detail before and after it was completed. I was given a sweet 2018 MDX loaner and Jeff Lang is awesome to do business with!! More

Excellent customer service I have a 2009 RDX that I have always taken to Bob Howard. Jeff Lang has always been VERY accommodating, friendly & professional. Thank you Jeff! I have a 2009 RDX that I have always taken to Bob Howard. Jeff Lang has always been VERY accommodating, friendly & professional. Thank you Jeff! More

Great car, great service, Yahya our sales person is professional and worked around my schedule and made me feel comfortable. He showed me all the features of my new car and how Yahya our sales person is professional and worked around my schedule and made me feel comfortable. He showed me all the features of my new car and how I bought a great car. More

Very professional, customer centric staff. Simple oil change and window repair service, but Greg was very friendly and thorough in his discussion with me. Communicated when the car was ready a Simple oil change and window repair service, but Greg was very friendly and thorough in his discussion with me. Communicated when the car was ready and again when I picked it up. Very professional throughout the process. More

Took great care of me! Took vehicle in for windshield replacement. They provided me with a "loaner" vehicle, changed the oil, rotated & balanced tires, changed windshield w Took vehicle in for windshield replacement. They provided me with a "loaner" vehicle, changed the oil, rotated & balanced tires, changed windshield wipers. Greg called me when one of the items was going to be more expensive than they initially thought. Overall - great service! More

routine maintenance As always, all of the representatives were courteous and the service was thorough and prompt. I worked with Dennis Jameson, my agent, who reviewed my As always, all of the representatives were courteous and the service was thorough and prompt. I worked with Dennis Jameson, my agent, who reviewed my auto history and recommended regular maintenance due. More

Acura Service Came in for a scheduled oil change and to have the hood looked at for movement at highway speeds. Service advisor was very friendly and addressed all Came in for a scheduled oil change and to have the hood looked at for movement at highway speeds. Service advisor was very friendly and addressed all of my issues. In and out in the time estimated with all issues taken care of. More

Service We were greeted with a smile and professionalism. Thoroughly explained service that was due and kept us informed as the service progressed to the com We were greeted with a smile and professionalism. Thoroughly explained service that was due and kept us informed as the service progressed to the completion. More