Bob Howard Acura

Jeff is awesome I love how Jeff approaches his job with enthusiasm. That is refreshing in this day and age. He explains things very carefully and gives bits of humoro I love how Jeff approaches his job with enthusiasm. That is refreshing in this day and age. He explains things very carefully and gives bits of humorous editorial along the way. More

Very happy with the service! Gregg took great care of me and my car! My TLX was flashing error messages. I had a tow truck come pick it up and bring it to the dealership as I was Gregg took great care of me and my car! My TLX was flashing error messages. I had a tow truck come pick it up and bring it to the dealership as I was afraid to drive it. Gregg was very accommodating; called several times with updates and sent an e-mail with details. A few things I was a little concerned about, (more about the product, not the dealership) 1 - I was charged $56 for rotating tires. I can get them rotated for no charge at several tire stores. $56 just seemed excessive. 2- Several warning lights started flashing at the same time and really made me worried to drive the car. Upon inspection, I was told it was nothing, just needed a software update. I wasted money on a tow when none was needed. I just felt like if there is a software problem with the TLX an e-mail or a card via snail mail explaining what might happen, so I was not so concerned, would have been nice. Still loving my car and Bob Howard Acura, but a few tweaks would make things better. More

Very accommodating, kind , efficient, experience This is my 4th Acura from Bob Howard Jerrod has helped me the last 2 times so we ask specifically for him. We feel we get very good treatment there This is my 4th Acura from Bob Howard Jerrod has helped me the last 2 times so we ask specifically for him. We feel we get very good treatment there More

maintenance I think they provide great service with affordable price. It was good for me Gregg provides maintenance records and timely service recommendations for I think they provide great service with affordable price. It was good for me Gregg provides maintenance records and timely service recommendations for my MDX. More

Suspension Service MDX developed an odd clunk in the right front suspension. Met Gregg Sat. evening and I was able to drop just leave the car for Monday. Service tech MDX developed an odd clunk in the right front suspension. Met Gregg Sat. evening and I was able to drop just leave the car for Monday. Service tech looked at it first thing Mon. morning and Gregg promptly let us know is was a failed shock. Repair was completed that day and we picked it up early afternoon. Really pleased to just be able to drop it off without an appointment and have the car back so quickly. More

Great Service!! Tyler, Scott and Dusrin were a great team and gave me excellent service and advise. I will certainly be recommendingvthem to my friends and family!! Tyler, Scott and Dusrin were a great team and gave me excellent service and advise. I will certainly be recommendingvthem to my friends and family!! More

B1 service Timely and professional. Scheduled in advance. And work done according to schedule. Would recommend to anyone needing service. Nice and friendly st Timely and professional. Scheduled in advance. And work done according to schedule. Would recommend to anyone needing service. Nice and friendly staff at this dealer More

Service Brought my TLX in for service. Great communication through the entire process. Even took the time to update my entire maintenance history in my maint Brought my TLX in for service. Great communication through the entire process. Even took the time to update my entire maintenance history in my maintenance journal. First class service! More

Another great experience with Jeff Lang I've been taking my cars to Bob Howard for many years and I always am amazed at the great care and excellent communication I receive. Jeff lets me kn I've been taking my cars to Bob Howard for many years and I always am amazed at the great care and excellent communication I receive. Jeff lets me know what to expect; keeps me posted throughout the day; and thoroughly fills me in on what was done. High touch service I appreciate! More

Pleased with service Took my car in for regular service. Appointment was made easily, process was smooth, and car was ready when promised. We've experienced this type of s Took my car in for regular service. Appointment was made easily, process was smooth, and car was ready when promised. We've experienced this type of service each time we've dealt with Bob Howard Acura. More