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Bob Howard Acura

Oklahoma City, OK

4.7
700 Reviews

13101 North Kelley Ave

Oklahoma City, OK

73131

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Showing 700 reviews

February 11, 2022

I’ve been a customer at this dealership for 6 years getting my car service on a regular basis and my experiences with Acura lately just have been dissatisfying . I will gladly take my services elsewhe More

by TSW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service managers and Service advisors
Feb 11, 2022 -

TSW responded

I’ve been a customer at this dealership for 6 years getting my car service on a regular basis and my experiences with Acura lately just have been dissatisfying . I will gladly take my services elsewhere and would advise others too as well. I could wrote a passage about my experience but it’s not even worth it at this point . It’s super frustrating. The dealership has demonstrated a lack of accountability and along with many inconveniences to a loyal customer. It’s quite baffling .

January 19, 2022

The entire staff was incredibly nice and accommodating abd my service did not take long at all. More

by Kmartin2794
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Dias
Jan 26, 2022 -

Bob Howard Acura responded

Thank you for being our customer, we appreciate your kind words!

December 31, 2021

Great service advisor and great customer service. A service department that practices customer care and satisfaction. More

by Bosco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benjamin Stenze, Randi Shelton and Joshua Storm
Jan 06, 2022 -

Bob Howard Acura responded

Thank you for your kind words for our staff, we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience!

November 05, 2021

Great communication. Easy to schedule the service appointment on line and confirmed in no time. More

by CDT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randi
Nov 09, 2021 -

Bob Howard Acura responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

October 04, 2021

The service advisor was excellent. Got my car back on time and it was in perfect condition. More

by Gameyers98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I think his name was Brian.
Oct 05, 2021 -

Bob Howard Acura responded

Thank you for your kind words for our staff! We thank you for your business and look forward to your next visit!

September 24, 2021

Service department did a great job. Very friendly. Work was done quickly and as discussed during the initial meeting. More

by Mtnclimers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach
Sep 28, 2021 -

Bob Howard Acura responded

Thank you! We thank you for your business and look forward to your next visit!

September 10, 2021

Very professional, courteous and thorough. Will return next time I need help. Randi was very helpful in explaining the problem and that the warranty still applied. she communicated with me just as she sa More

by Wjbatty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randi Fields
Sep 15, 2021 -

Bob Howard Acura responded

Thank you for your kind words for Randi, we appreciate it! We are very happy to hear that we were able to provide you with an enjoyable experience!

August 17, 2021

This dealership is top notch. Service department Like no other. Alway get taken care of perfectly. Bobby was great. Kept me up to date during the whole process. Bobby went above and beyond to make sure I More

by Msairaka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Covalt
Aug 19, 2021 -

Bob Howard Acura responded

Thank you for you kind words. We are so glad Bobby and our staff were able to provide you with a great experience and exceed your expectations! Please let us know if there is anything else we can help you with. We look forward to your next visit!

August 17, 2021

Quick and easy service. Work was fast and correct. Thank you for taking care of me More

by dbradford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
Aug 19, 2021 -

Bob Howard Acura responded

We are very happy to hear that we were able to provide you with a quick and enjoyable experience! Thank you for your business and look forward to your next visit!

August 11, 2021

It was a pleasant and fast process my sales rep Del was very knowledgeable and helpful. Del was very helpful setting up the technology in my new RDX. More

by Rwswanson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Del
Aug 17, 2021 -

Bob Howard Acura responded

Thank you for the kind words for Del! We look forward to your next visit!

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