Bob Howard Acura

My last minute service appointment went smoothly with a fast turn around time! Everyone was super kind, welcoming, and attentive!! fast turn around time! Everyone was super kind, welcoming, and attentive!! More

Brandon Kinney was wonderful help! He took good care of us! I recommend taking your Acura here! Thanks guys! He took good care of us! I recommend taking your Acura here! Thanks guys! More

Always received good service. Very thorough. I would recommend this dealership to anyone looking for service Very thorough. I would recommend this dealership to anyone looking for service More

Great attitude and willingness to listen. Great response time too.. went the extra mile to locate the car I wanted Great response time too.. went the extra mile to locate the car I wanted More

Bob Howard Acura always does a wonderful job on maintaining my Integra. Tiara is excellent at her job and her customer service is impeccable! maintaining my Integra. Tiara is excellent at her job and her customer service is impeccable! More

Customer service is top notch. I can trust them with my car maintenance any time. Great people. I can trust them with my car maintenance any time. Great people. More

Strike 1) Rear windshield shattered while parked in my driveway one day. My research shows it's a known problem. I contact Acura. They couldn't care less. They told me I can bring it in, but it may take driveway one day. My research shows it's a known problem. I contact Acura. They couldn't care less. They told me I can bring it in, but it may take them multiple days to look at it-oh and they cant give me a loaner car. I submitted multiple contact requests and never received a single one. Meanwhile, I have to work and have no choice but to pay for a new back windshield myself. Strike 2) AC goes out so we schedule an appointment and take it in yesterday (8/15/25). $300 later they say its fixed, and initially it appears to be. Two hours into a three hour drive it goes out again. I will never buy a vehicle from this dealership again. More

I have done business with Bob Howard Acura for sometime. I have found the staff to be courteous and competent. Tiara was exceptionally pleasant. I have found the staff to be courteous and competent. Tiara was exceptionally pleasant. More

Very friendly staff. Always keeps me updated on service when I wait in the dealership. Always keeps me updated on service when I wait in the dealership. More

So, first off you get your own personal agent to assist you through your process. My service agent was Tiara. I went in to have a few dings on the body of my Integra. Tiara was time on target. My appointm you through your process. My service agent was Tiara. I went in to have a few dings on the body of my Integra. Tiara was time on target. My appointment was at 0800 and she was the to greet me at 0755. Now I’m a retired military man so time; especially when it comes to being on time is very important to me. Upon arrival she was genuinely curious about my issues. She arranged a loaner vehicle without me even asking for one. Impressive! Folks my previous car was a Mercedes and the customer service pales in comparison to the at Bob Howard. By the way for some weird reason everyone in the building says hello to and engages you in a conversation. My repair took over a week and I was in the loop the entire time. Long story short I don’t care if you just need an oil change; give these folks a call. The customer service alone is priceless. More