Bob Howard Acura
Oklahoma City, OK
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Very professional, courteous and thorough. Will return next time I need help. Randi was very helpful in explaining the problem and that the warranty still applied. she communicated with me just as she sa next time I need help. Randi was very helpful in explaining the problem and that the warranty still applied. she communicated with me just as she said she would in follow up. More
This dealership is top notch. Service department Like no other. Alway get taken care of perfectly. Bobby was great. Kept me up to date during the whole process. Bobby went above and beyond to make sure I no other. Alway get taken care of perfectly. Bobby was great. Kept me up to date during the whole process. Bobby went above and beyond to make sure I was satisfied with the service. More
It was a pleasant and fast process my sales rep Del was very knowledgeable and helpful. Del was very helpful setting up the technology in my new RDX. very knowledgeable and helpful. Del was very helpful setting up the technology in my new RDX. More
A very efficient organization and representative gave clear information about what was going to be done and when it should be done. It was finished as I had been told. clear information about what was going to be done and when it should be done. It was finished as I had been told. More
I like to reflect on my financing process .By having a I like to reflect on my financing process . By having a good credit I asked for Acura financing of .9% . Finance manager said not available now . I I like to reflect on my financing process . By having a good credit I asked for Acura financing of .9% . Finance manager said not available now . I checked it again after I bought the car ! Acura does offer that . So , why they couldn't give it to me ???? My sales person ( Del Tipps ) could not be any better . More
Fast, accurate and friendly service. I have taken my TSX to them since moving back from Houston to OKC. I particularly like that they check out the vehicle thoroughly and recommend any additional service th to them since moving back from Houston to OKC. I particularly like that they check out the vehicle thoroughly and recommend any additional service they feel is needed. More
Neat, clean, efficient.I was disappointed to find that Neat, clean, efficient.I was disappointed to find that my service rep. Tony was no longer there. Lots of turnover in that dept. Zack was doing a good Neat, clean, efficient.I was disappointed to find that my service rep. Tony was no longer there. Lots of turnover in that dept. Zack was doing a good job trying to keep things running smooth and training new reps. Work was done on time and as requested and for the $ quoted. More