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Bob Howard Acura

Oklahoma City, OK

Overview
Reviews
Vehicles
4.7
706 Reviews
Call Dealership (405) 753-8770
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13101 North Kelley Ave

Oklahoma City, OK

73131

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Showing 706 reviews

September 15, 2023

The worst experience I have ever had with a service department. I was lied to and pressured into a service that was unnecessary and expensive. The manager Kurt was rude and unprofessional and dismissiv More

by Sqksgrl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kurt
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September 15, 2023

Very good, excellent service, The person was very friendly and professional. they were also very responsible More

by Mrodriguez1682
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember her name, but she was a very professional woman.
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Sep 19, 2023 -

Bob Howard Acura responded

Thank you for your kind words for our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

Sep 20, 2023 -

Mrodriguez1682 responded

Yes

Sep 20, 2023 -

Mrodriguez1682 responded

Good

September 11, 2023

I have been very pleased with my dealings with Bob Howard Acura. I’m sorry I can’t remember my salesman’s name but he was very patient and spent most of the day with me. I had my 90 day service appointment More

by Glenda.holden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m sorry I don’t remember their names.
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Sep 27, 2023 -

Bob Howard Acura responded

Thank you for your kind words about our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

September 09, 2023

They are helpful and friendly and willing to help save you money on parts and service More

by tracie.hughes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
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Sep 14, 2023 -

Bob Howard Acura responded

We are excited that we provided you with an exceptional service experience! We appreciate your business! We look forward to the opportunity to assist you in the future.

September 05, 2023

Emma did an excellent job of communicating with me and explaining what was going on with my RLX. Fantastic job on customer service Emma !!! More

by nancyholcomb0607
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma
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Sep 07, 2023 -

Bob Howard Acura responded

We are thrilled that Emma provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

September 05, 2023

The service department and personnel have always been so friendly and attentive to my vehicle needs. I have never been disappointed with any of the services that have been done. More

by Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah and Emma
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Sep 07, 2023 -

Bob Howard Acura responded

Thank you for the Five-Star review and for choosing Bob Howard Acura. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

September 04, 2023

Awesome service and Emma was outstanding. Very nice customer lounge and the staff is very friendly. More

by prfritschle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma
Report | Print
Sep 07, 2023 -

Bob Howard Acura responded

Ensuring your satisfaction is our ultimate goal and we are pleased to know that Emma provided a great experience for you! We appreciate your business and Five Star review! It would be our pleasure to have the opportunity to assist you again.

September 02, 2023

I’m happy to say that I’ve had a pretty positive experience with the service and attention to my vehicle I Bob Howard. Everything that they’ve done has been timely and right on par with what they sa More

by vicnstien
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cain
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Sep 26, 2023 -

Bob Howard Acura responded

It's truly wonderful to hear that you had an amazing experience with Bob Howard Acura. Thank you for sharing your glowing review! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 02, 2023

I had a really good experience! Cain was a very thorough and helpful person and walked us through every step of the process. More

by Zoya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cain Southern, Jacob Bayless
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Sep 06, 2023 -

Bob Howard Acura responded

Thank you for your kind words for our staff, we appreciate it!

September 02, 2023

Great service. Friendly, competent and relatively quick. Took care of all my remaining warranty issues . More

by Lexa Louise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot their names
Report | Print
Sep 06, 2023 -

Bob Howard Acura responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

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