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Bob Howard Acura

Oklahoma City, OK

4.8
635 Reviews

13101 North Kelley Ave

Oklahoma City, OK

73131

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Showing 635 reviews

June 03, 2023

Good, efficient service. Friendly staff. Nice waiting area, with refreshments. Easy access from my home. More

by jadigranes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
Jun 08, 2023 -

Bob Howard Acura responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

May 31, 2023

Very helpful and professional with unexpected issues we encountered with my car. Very helpful in providing a loaner and keeping us informed of how repairs were going. More

by Lindsey.gordon16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma
Jun 04, 2023 -

Bob Howard Acura responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 31, 2023

Eric was a phenomenal service writer! ! I will definitely be doing business with him again in the near future!! More

by dustin9779
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Jun 04, 2023 -

Bob Howard Acura responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 04, 2023

Excellent Dealership! New Sales did a great job meeting all my needs. Thanks to Joni & Nick! More

by OKCGUY1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joni, Nick
Jan 06, 2023 -

Bob Howard Acura responded

Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great experience.

September 24, 2022

Purchased a 2023 Acura MDX and can say it was a great experience. T our sales person delivered the car herself and spent all the time needed to show us all the new stuff on todays vehicles. More

by BKT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanasha
Sep 26, 2022 -

Bob Howard Acura responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

September 04, 2022

They were very helpful and respectful. Responded to my questions and requests in a timely manner. More

by Mtb1_007
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amir, Sal
Sep 06, 2022 -

Bob Howard Acura responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

August 12, 2022

Takes forever,,they tell you they will update GPS and do maintence within reasonable time, then want to keep your car over night, wait until you pick up vehicle to tell you they aren't able to update GPS. More

by gaybrooks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael
Aug 15, 2022 -

Bob Howard Acura responded

Thank you for bringing this to my attention. I apologize for the service experience you have encountered. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Ray Wood General Manager wwood@BobHowardAuto.com

June 30, 2022

Dez did a great job as my sales person. I highly recommend her to anyone interested in a auto purchase. More

by gordonthornhill48
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dez, great salesperson.
Jul 06, 2022 -

Bob Howard Acura responded

Thank you for the recommendation and kind words for Dez!

June 01, 2022

When we bought the car we never heard anything from them after sale. My wife just took the car in for the first oil change and they talked her into doing a tire rotation which she then was charged $55 for w More

by jmcnutt917
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Stephen Helton
Jun 09, 2022 -

Bob Howard Acura responded

Thank you for bringing this to my attention. I apologize for your service experience. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Ray Wood General Manager wwood@BobHowardAuto.com

May 01, 2022

Drove 2 hrs to purchase a new car! Jakolbhi was an amazing salesperson he went above and beyond!!!great experience and the finance dept was also very kind! Great place will definitely More

by Casey19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jakolbhi
May 10, 2022 -

Bob Howard Acura responded

We are very happy to hear that we were able to provide you with an enjoyable experience! Thank you for your business and look forward to your next visit!

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