Bob Howard Acura

Great and prompt service. Cain Southern was a tentative service provider, really appreciate the discounts and recommended services. Cain Southern was a tentative service provider, really appreciate the discounts and recommended services. More

Very professional operation with friendly staff who genuinely care about the customer's needs and making sure they leave fully satisfied. genuinely care about the customer's needs and making sure they leave fully satisfied. More

Everyone person is so friendly. Just ask a question and they will find out very quickly Just ask a question and they will find out very quickly More

Cain Southern was fantastic. Following up with me right now regarding abnormal wear and tear on rotor. Personable and friendly. Following up with me right now regarding abnormal wear and tear on rotor. Personable and friendly. More

The service team was very helpful and polite. They made the whole process smooth and straightforward. They made the whole process smooth and straightforward. More

Our salesperson T was great and communicated with us consistently throughout the whole process. After waiting an hour to get into financing, the whole finance experience was smooth and fine. The websit consistently throughout the whole process. After waiting an hour to get into financing, the whole finance experience was smooth and fine. The website has a welcomingly expansive and cohesive breakdown of all pricing and packages that can be added to the vehicle, touting "Instant Upfront Pricing". The only issue is that the final cost actually includes an unlisted non-optional protection package anyways, and there was little room for negotiation on the price. I take issue with the online price not showing the actual marked up price you receive once you ask for a personal quote. It seems like a waste of such a well put together web listing; if you are going to mark up a car on a customer, indicate that prior to contact. We came looking for a great car at a good deal, but we only managed to find a good car. More

Knowledgeable and professional love this dealership. Quick and reliable Merry Christmas and happy new year! Quick and reliable Merry Christmas and happy new year! More

Upon inspection all jack accessories were available. After purchase lug wrench piece of handle missing. Have a flat 1 week after purchase and no wrench to remove lug nuts. Asked about infotainment After purchase lug wrench piece of handle missing. Have a flat 1 week after purchase and no wrench to remove lug nuts. Asked about infotainment center remote during fist inspection of vehicle, "none taken on trade in" stated by sales person. Dealer acquired vehicle through Dealer Auction (Carfax detail). On agreement to purchase only final price and monthly provided. Had to ask for finance terms paper. None provided in person while at dealership. Digital copy sent after leaving and after dealer hours. Suprisingly an Unspoken, offered, nor advertised "Warranty" is part of every New or Used car sale at Bob Howard dealerships. Then during paper siging when asking if "insurance proof" could be emailed. No was the answer. Almost two hours later and phone calls to my carrier it "is" possible to email the dealer's finance officer. Less than 30 minutes had keys in hand. Vehicle History, I showed indication of accident in walk around, and in car work invoices showed damage repair done to vehicle. Dealership stood solely by Car Fax provided. In all, All Urban Legionds upheld. Lastly, thanked me for Armed Forces service, and did not even mention the dealerships brand name offering Veterans Discounts. My self apprised verdict, after all's said and done I was a marked man. Wondering now about the grey line of ethics there. More

The sales team were very good to help and showed a willingness to find the right deal for me....I am very,happy with me Acura! willingness to find the right deal for me....I am very,happy with me Acura! More

They were courteous and polite. Helpful and made our experience quick and easy. I would rate them a ten! Helpful and made our experience quick and easy. I would rate them a ten! More