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Bob Howard Acura

Oklahoma City, OK

4.8
635 Reviews

13101 North Kelley Ave

Oklahoma City, OK

73131

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Showing 635 reviews

July 22, 2023

Very professional team. Kept us informed as the service was diagnosed and performed, as well as when completed. We appreciate the loaner vehicle while ours was being servi More

by Debbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cain Southern
Jul 22, 2023 -

Debbie responded

Service performed in a timely manner, appreciate the courteous staff and the use of a loaner vehicle while ours was being serviced.

July 22, 2023

Great service , the staff was excellent, I had a nail in my tired that they took care of for me More

by badinspirations
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob wells, Cain Southern,
Aug 10, 2023 -

Bob Howard Acura responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 20, 2023

I was very happy with the service I received at Bob Howard Acura. They performed the service quickly and at a reasonable price. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma Rowe-Hawk
Jul 28, 2023 -

Bob Howard Acura responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

July 20, 2023

Service agent to speak with on my reservation wad not there and wasn't notified to speak to someone else. Was told that I would get a text when car was ready. My appointment was 930 after waiting until 5 More

by matthewingel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sorry don't know there names but was suppose to report to Sarah.
July 19, 2023

I always have my Acura serviced at Bob Howard Acura. They do a great job at a reasonable price. I have confidence in this dealership whether I am buying a car or bringing it in for service. More

by nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cain Southern
Jul 29, 2023 -

Bob Howard Acura responded

Thank you, Nancy, for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

July 17, 2023

Service department was awesome. Got me in and out no problem. Kept me updated through the day on the process of the work being done. Thanks! More

by brody.gaines
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara
Aug 14, 2023 -

Bob Howard Acura responded

You are very welcome! We are pleased to provide convenient and professional service when it is time to service your vehicle. Thank you for your kind words and your Five Star review. We look forward to the pleasure of assisting you again and as always, we appreciate your business.

July 15, 2023

Had my car serviced here. Cain was very helpful and thorough. I was very pleased with the service department. More

by patticoskie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cain
Jul 19, 2023 -

Bob Howard Acura responded

Thank you for being our customer, we appreciate your kind words!

July 15, 2023

They do not honor warranties on automotive batteries that they provided and put in cars. More

by darrenandmichele1991
Recommend Dealer
No
Employees Worked With
Eric
July 13, 2023

Sal was fantastic! No complaints. Very attentive, courteous, truthful, and thorough. Couldn’t ask for a better salesperson. Very, very disappointed with the financ More

by Mindy Hill
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sal Martinez/John?
Aug 14, 2023 -

Bob Howard Acura responded

Mindy, Congratulations on your new Acura! Our utmost priority is to ensure that our customers are fully content with our services. We regret any inconvenience you may have experienced during your visit, but we are pleased to learn that Sal Martinez provided you with excellent customer service. Thank you for the Five Stars and for taking the time to share your review with us. We appreciate your business and look forward to the opportunity to assist you again.

July 12, 2023

Long time customer, always a good experience. Fast and convenient, helpful and courteous service staff. More

by sbnickels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cain Southern
Jul 27, 2023 -

Bob Howard Acura responded

We are so happy to read such a great review about Bob Howard Acura!

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