Bob Howard Acura
Oklahoma City, OK
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Very professional team. Kept us informed as the service was diagnosed and performed, as well as when completed. We appreciate the loaner vehicle while ours was being servi Kept us informed as the service was diagnosed and performed, as well as when completed. We appreciate the loaner vehicle while ours was being serviced. More
Service agent to speak with on my reservation wad not there and wasn't notified to speak to someone else. Was told that I would get a text when car was ready. My appointment was 930 after waiting until 5 there and wasn't notified to speak to someone else. Was told that I would get a text when car was ready. My appointment was 930 after waiting until 5:30 with no text called up there to see if ready and was told it was but when I got there they still needed to wash it and had to wait for it to get finished being serviced. More
I always have my Acura serviced at Bob Howard Acura. They do a great job at a reasonable price. I have confidence in this dealership whether I am buying a car or bringing it in for service. They do a great job at a reasonable price. I have confidence in this dealership whether I am buying a car or bringing it in for service. More
Service department was awesome. Got me in and out no problem. Kept me updated through the day on the process of the work being done. Thanks! Got me in and out no problem. Kept me updated through the day on the process of the work being done. Thanks! More
Sal was fantastic! No complaints. Very attentive, courteous, truthful, and thorough. Couldn’t ask for a better salesperson. Very, very disappointed with the financ No complaints. Very attentive, courteous, truthful, and thorough. Couldn’t ask for a better salesperson. Very, very disappointed with the finance guy. He was very manipulative and not trustworthy. Tried to give us a higher interest rate and act like it was a mistake. Tried to charge us more on the sales order than what was agreed to. I had to actually hand write out the math to show him where he was wrong. Was incompetent and I would be embarrassed to have him working in my dealership. If it had not been for Sal and his knowledge and respectfulness I would have walked out and gone to Wichita or Tulsa to buy my car. Please do not take my opinion of the finance department out on Sal. I cannot stress enough what a breath of fresh air Sal was. He has absolutely no control over how the finance guy conducts his business. More