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Bob Howard Acura

Oklahoma City, OK

Overview
Reviews
Vehicles
4.7
724 Reviews
Call Dealership (405) 753-8770
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13101 North Kelley Ave

Oklahoma City, OK

73131

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Showing 724 reviews

February 14, 2024

Always willing to explain and take time. Very professional and courteous. They explain and give an approximate length of time. More

by sonwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cain and Emma.
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Feb 15, 2024 -

Bob Howard Acura responded

Thank you for sharing your positive experience! We're delighted to hear that our team is always willing to explain, takes the time to do so, and provides professional and courteous service. We appreciate your feedback, and we look forward to serving you again in the future!

February 07, 2024

Great people to work with. Didn’t get a loaner at first while awaiting payment from outside party. Received a loaner and that kept my life moving forward. Good communication. More

by Dsballa94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma, Kris, Mitchell
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Feb 10, 2024 -

Bob Howard Acura responded

We're pleased to hear that you had a positive experience working with the team and that, despite a brief delay, you eventually received a loaner, helping to keep your life moving forward. Good communication is crucial, and we're glad it was a positive aspect of your experience. Thank you for choosing our services, and we look forward to serving you again in the future!

February 06, 2024

I’ve never had a problem getting my car serviced from the moment I pull into the bay I’m always greeted with care and respect and always listen to my concerns. More

by Bilikasr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t get a name
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Feb 09, 2024 -

Bob Howard Acura responded

We're delighted to hear about your positive experiences when getting your car serviced! It's great that you feel welcomed and that your concerns are listened to with care and respect. Providing excellent customer service is a top priority, and we appreciate your trust in us. Thank you for choosing us for your car service needs, and we look forward to serving you again in the future! Safe travels!

February 03, 2024

Routine service. All went well and on time. Not much else to say, yada yada More

by Kray113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didnt get her name.
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Feb 04, 2024 -

Bob Howard Acura responded

Appreciate the straightforward update! Wishing you smooth travels ahead!

February 01, 2024

Excellent friendly service! The service department was speedy and explained the service provided in a detailed way. More

by martinamiee1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember
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Feb 02, 2024 -

Bob Howard Acura responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 31, 2024

Excellent experience, best sales person we have ever dealt with when purchasing a car. Will definitely be back in the future. More

by Soonerfbfan1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Lay
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Feb 01, 2024 -

Bob Howard Acura responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 21, 2024

Came in without an appointment on a Saturday afternoon for a flat tire, staff was very accommodating. They informed us of a nail in a tire. They patched it & added nitrogen, along with checking all the ot More

by T.sparks2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember, a few nice ladies.
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Jan 26, 2024 -

Bob Howard Acura responded

Thank you for sharing your positive experience! We're glad to hear that the staff was accommodating and took care of your flat tire efficiently. It's great that they not only patched the tire but also checked and filled all the other tires to specification. The extra touch of washing your car adds to the excellent service. Safe travels and we appreciate your visit!

January 20, 2024

Courteous, efficient, thorough, knowledgeable, and very friendly.. I really appreciate the ‘service with a smile’. More

by sandifogelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
They didn’t have name tags
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Jan 23, 2024 -

Bob Howard Acura responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 17, 2024

Great girls and guys working here! Had my car serviced today and Cain was so helpful and friendly. Every employee I’ve worked with over the years have been wonderful More

by Nmstringer33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cain Southern
Report | Print
Jan 23, 2024 -

Bob Howard Acura responded

We're delighted to hear about your positive experience with our team at the service center. It's great to know that Cain was helpful and friendly during your car service. Your kind words about the employees you've worked with over the years are truly appreciated. We're here to assist you, and thank you for your continued trust in our service!

January 17, 2024

The Service department staff were courteous and prompt. I appreciated the communication during the process as well. More

by snyders31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Mitchell
Report | Print
Jan 23, 2024 -

Bob Howard Acura responded

We're pleased to hear that our Service department staff were courteous and prompt at your recent visit. Communication during the process is crucial, and we're glad to know that you appreciated that aspect of our service. We're here to assist you, and thank you for choosing our service!

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