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Bob Howard Acura

Oklahoma City, OK

4.8
647 Reviews

13101 North Kelley Ave

Oklahoma City, OK

73131

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Showing 647 reviews

December 04, 2024

Dealership has too much personnel turn over. Couple issues not addressed. Explanation too vade to understand. More

by cooptwox2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRANDON KINNEY
Dec 08, 2024 -

Bob Howard Acura responded

I appreciate you taking the time to inform me about your recent experience. I deeply regret any inconvenience you may have encountered, and I would like to make things right and restore your trust as a valued client. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to an opportunity to understand more about what took place during your experience. Brett Goodner General Manager bgoodner@BobHowardAuto.com

November 30, 2024

Staff had always been courteous and efficient. They are friendly, explaining everything in detail. Great service. More

by Wanda O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRANDON KINNEY
Dec 02, 2024 -

Bob Howard Acura responded

Hi Wanda, we're happy you found our staff to be so supportive during your experience here at Bob Howard Acura. Please don't hesitate to reach out if there's anything additional we can do for you.

November 26, 2024

Larry Love gave me the best customer service as I came in for my first oil change on my Acura. He is professional, courteous, and a great asset to your company! More

by JillKinser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Love
Nov 27, 2024 -

Bob Howard Acura responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bob Howard Acura. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 26, 2024

Great service and quickness without any hassle. Can’t wait to bring my vehicle back here. More

by truman.kellam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor, and service manager
Nov 29, 2024 -

Bob Howard Acura responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

November 22, 2024

They were all very nice and informed me what services the would provide while I waited. More

by dwgbanyan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin marts
Nov 25, 2024 -

Bob Howard Acura responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 22, 2024

I bought my Acura here over six months ago. I received a flyer in the mail for an oil change at a great price. The experience was very nice. I pulled up to the service bay, Larry met me at my c More

by Stacey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Coleman
Nov 25, 2024 -

Bob Howard Acura responded

Hi Stacey, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Howard Acura! We are always more than happy to assist you if anything else comes up. Take care!

November 19, 2024

Always have had great service with them and my tires were so much cheaper than a tire store I was looking at. More

by Jeana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Hamilt
Nov 21, 2024 -

Bob Howard Acura responded

Hi Jeana, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 17, 2024

Brandon, my service rep, was very good and insured all service I wanted accomplished on my vehicle was performed. The staff in the payment department and parts department were very friendly and helpful More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRANDON KINNEY
Nov 19, 2024 -

Bob Howard Acura responded

Hi Gary, thank you for your kind review; we are happy to pass along your comments to the team here at Bob Howard Acura! We look forward to your next visit! Take care!

November 15, 2024

Service is excellent, very reasonable with customers,would recommend to anybody that want to buy a car. More

by michaelfyda11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TIMMY NGUYEN
Nov 18, 2024 -

Bob Howard Acura responded

Hello, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation and have an amazing day!

November 15, 2024

Cooper Aldridge and Jon Ramesh were very attentive and professional but also very friendly. Cooper spent a great deal of time with me explaining features on car. More

by d.kalousdian
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cooper Aldridge and Jon Ramesh. I don't remember name of finance guy.
Nov 18, 2024 -

Bob Howard Acura responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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