Bob Howard Acura

Service department staff were friendly and seemed willing to get me in and out as quickly as possible. Since I live 70 miles away I had no desire to sit around a dealership all day. Dealer did not have the to get me in and out as quickly as possible. Since I live 70 miles away I had no desire to sit around a dealership all day. Dealer did not have the part in stock to repair my vehicle so I had to wait for part to be delivered from the “warehouse”. I did get my car back to drive during the next couple of hours. Repairs and dealer wash did take over an hour to complete once I returned to the dealership. More

I got my Car serviced at Bob Howard Acura. And was the best I have had in a while there Service Advisers Sarah Mitchell was Awesome and very helpful and Knowable. I would definitely go back to And was the best I have had in a while there Service Advisers Sarah Mitchell was Awesome and very helpful and Knowable. I would definitely go back to get my Car Serviced at Bob Howard Acura. Thank you More

Great service. Knowledgable staff and the wait room has lots of goodies that you can choose from. Knowledgable staff and the wait room has lots of goodies that you can choose from. More

Sarah from Parts and Service was awesome. Kept me informed, worked warranty issues, Great service and high quality professionalism Kept me informed, worked warranty issues, Great service and high quality professionalism More

They have a top notch service department. Have always been professional. Very personable sales people and staff. Have always been professional. Very personable sales people and staff. More

Very friendly and accommodating. I was very pressed for time and they worked quickly to get me in my new car. I was very pressed for time and they worked quickly to get me in my new car. More

Best customer service! The service department got my car in quickly and problem solved. Highly recommend! The service department got my car in quickly and problem solved. Highly recommend! More

We had a spare tire install on my RDX. We were quoted one price from the parts department and when we were finished the bill was $100 more. The service rep was able to lower the cost by $5 We were quoted one price from the parts department and when we were finished the bill was $100 more. The service rep was able to lower the cost by $50. When we went to get in the car the spare tire was hanging down. It was installed upside down and improperly. I have bought two cars from this dealership and for the most part they are on top of things. The next time I will get a quote in writing before taking my car in. More

Service was fine. Did not take very long to do the inspection. Advisor was very nice. Did not take very long to do the inspection. Advisor was very nice. More

Even though I did not purchase my Acura from Bob Howard, not because of anything, they had any control over, I have always use them for my service, and I find them to be extremely helpful and customer servi not because of anything, they had any control over, I have always use them for my service, and I find them to be extremely helpful and customer service focused. They offer the maintenance that is required on the vehicle, but when I declined it, they don’t pressure me and into feeling bad, but they also explain the importance of certain things. More