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Bob Howard Acura

Oklahoma City, OK

Overview
Reviews
Vehicles
4.8
635 Reviews
Call Dealership (405) 753-8770
View Awards

13101 North Kelley Ave

Oklahoma City, OK

73131

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Showing 635 reviews

October 18, 2023

Excellent service great customer service answer all questions asked checked everything out with feedback out of this world More

by dayshajohnson1981
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sarah
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Oct 20, 2023 -

Bob Howard Acura responded

It's wonderful to hear that you received excellent service and great customer support. Having your questions answered and your vehicle thoroughly checked is essential for a positive experience, and it sounds like our team went above and beyond to provide you with outstanding service. We are there to help, and your satisfaction is their priority. Enjoy your vehicle and safe travels!

Oct 20, 2023 -

dayshajohnson1981 responded

Excellent

Oct 20, 2023 -

dayshajohnson1981 responded

Sxc

Oct 20, 2023 -

dayshajohnson1981 responded

Excellent

October 13, 2023

Good customer service, kept me informed on progress of repair. Prompt return call when needed More

by Mzdshaun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cade
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Oct 17, 2023 -

Bob Howard Acura responded

We're pleased to hear that you received good customer service and that we kept you informed about the progress of your repair. Your satisfaction is important to us, and we're always here to provide prompt assistance when needed. Thank you for choosing us, and we look forward to serving you again!

October 10, 2023

There is a lot to choose from within several lots. This is my third purchase from Bob Howard More

by Bigtyme
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sonny Gamble
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Oct 12, 2023 -

Bob Howard Acura responded

Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 10, 2023

Bob Howard service department worked hard to make sure I was satisfied with my recent visit there. Very nice service person Cain helped me every step of the way. More

by bigbenowen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cain Southern, Sarah
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Oct 10, 2023 -

bigbenowen responded

Great service department.

October 05, 2023

This dealership is conveniently located for me. It’s easy to schedule a maintenance appointment. The waiting area for customers is comfortable with plenty of water and coffee to drink. More

by Ralph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cain Southern
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Oct 07, 2023 -

Bob Howard Acura responded

Thank you for the kind words! We are excited to hear that we were able to provide you with a great experience!

September 29, 2023

Friendly service worker, got me in a day early and was willing to work with me on picking up my car. Clear communication and honesty. More

by Paul A.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cain Southern
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Oct 03, 2023 -

Bob Howard Acura responded

We appreciate your Five Stars and we are pleased to know we met your expectations! Thank you and we look forward to the pleasure of your business again!

September 25, 2023

Great job done. Respectful and values customer needs. Always available to help and keeps your car clean before giving it back. More

by Acura TLX S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma Rowe-Hawk
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Sep 26, 2023 -

Bob Howard Acura responded

You just made us smile to see those Five Stars! Thank you so much! We appreciate your business and look forward to assisting you in the future.

September 23, 2023

Need better customer waiting area for service dept. Waiting area has minimal amenities and bare bones decor - Acura presents itself as a luxury brand but waiting room far from it More

by golf4us2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma
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Oct 11, 2023 -

Bob Howard Acura responded

Thank you for bringing this to my attention. I'd like to speak with you regarding our customer waiting area. I would like an opportunity to fix this and to earn your business, please contact me at (405) 753-8751. I look forward to speaking with you. Ray Wood General Manager Bob Howard Acura (405) 753-8751 wwood@BobHowardAuto.com

September 20, 2023

Great service. Cain was amazing. He kept us informed and gave great advice. Thank you for you assistance. More

by C Seikel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cain southern
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Sep 22, 2023 -

Bob Howard Acura responded

Thank you for your kind words about Cain! It is always a pleasure to hear that we have met your expectations. It will be our pleasure to assist you with any automotive services you may have in the future. We appreciate your business!

September 15, 2023

The worst experience I have ever had with a service department. I was lied to and pressured into a service that was unnecessary and expensive. The manager Kurt was rude and unprofessional and dismissiv More

by Sqksgrl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kurt
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