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Bob Howard Acura

Oklahoma City, OK

Overview
Reviews
Vehicles
4.8
635 Reviews
Call Dealership (405) 753-8770
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13101 North Kelley Ave

Oklahoma City, OK

73131

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Showing 635 reviews

November 08, 2023

Excellent technician service & employee Services! Above and beyond what I expected ❣️ These young men need a raise👍🏻 More

by kjtaylor355
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cain but didn’t get technicians name
Report | Print
Nov 09, 2023 -

Bob Howard Acura responded

We are thrilled to hear that we exceeded your expectations! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Nov 09, 2023 -

kjtaylor355 responded

Please post my review ❣️

November 02, 2023

Sal was awesome. He kept us informed all the way through the process. He did not high pressure us at all. Very helpful! The manager,Jacob Wells gave us a good deal. More

by r-sfaulk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal Martinez and Jacob Wells
Report | Print
Nov 04, 2023 -

Bob Howard Acura responded

It's fantastic to hear that you had a great experience and that Sal and Jacob provided awesome assistance! Our ultimate goal is your satisfaction! We appreciate your business. Congratulations on your new vehicle!

November 02, 2023

Had a battery issue after work. They worked us into their schedule and got us back on the road with a new battery in hardly any time waiting. Bonus was the hot drink while we waited More

by Swinfree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cain
Report | Print
Nov 05, 2023 -

Bob Howard Acura responded

We are thrilled to hear that you had a top-notch experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 31, 2023

Sal Matinez super guy. Most helpful and polite. Appreciated his knowledge and follow up. His Dealership associates also assisted with professionalism. More

by gfjobe44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal Martinez
Report | Print
Nov 02, 2023 -

Bob Howard Acura responded

It's great to hear that Sal was a super guy and that you found him to be most helpful, polite, knowledgeable, and appreciative of his follow-up. A knowledgeable and professional sales representative, like Sal, can greatly enhance the car-buying experience. Your positive feedback is much appreciated! Enjoy your new vehicle!

October 25, 2023

Fast friendly professional service clean waiting room. My Acura RDX was inspected and final report was all good. More

by Bjones3252
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kane
Report | Print
Oct 31, 2023 -

Bob Howard Acura responded

It's great to hear that you received fast, friendly, and professional service for your Acura RDX. A clean waiting room and a positive inspection report make the experience even better. Safe driving!

October 24, 2023

Excellent service! Great great great great great Great great great Great great great great service More

by marniekennedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cain
Report | Print
Oct 31, 2023 -

Bob Howard Acura responded

It's clear that you had an excellent service experience, and your enthusiastic feedback is greatly appreciated! Thank you for sharing your positive experience!

October 23, 2023

Honest, up front about all that was needed to get car back to normal. Sarah in service was excellent. More

by Craig M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Mitchell
Report | Print
Oct 25, 2023 -

Bob Howard Acura responded

We are pleased to hear that you received honest and upfront information about what was needed to get your car back to normal and that Sarah in service provided excellent assistance. Transparency and excellent service are essential for building trust and a positive customer experience. Your positive experience is appreciated!

October 19, 2023

Cain, service rep reported findings on the 18 point inspection. A front tire showed a nail in the outer tread, unrepairable, and I was prepared to buy the new tire. The service techs checked it over ag More

by rgganickmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cain. First name only
Report | Print
Oct 21, 2023 -

Bob Howard Acura responded

It's great to hear that Cain, your service representative, provided you with excellent service and reported findings from the 18-point inspection. The fact that the service techs took the time to recheck the tire and determined that it posed no hazard, saving you from unnecessary expenses, adds to the positive experience. The entire process and the people involved clearly deserve credit for their thoroughness and professionalism. We are appreciative of your positive comments. Thank you for sharing your experience!

October 19, 2023

The sales and finance people were terrific! Acura is my brand. Love my RDX! A lot! More

by twodogranch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. Jeremy Lay
Report | Print
Oct 21, 2023 -

Bob Howard Acura responded

It's fantastic to hear that you had a terrific experience with the sales and finance team and that you love your Acura RDX. It's clear that Acura is your brand of choice, and your enthusiasm for your RDX is great to hear. Enjoy your RDX, and safe travels!

October 18, 2023

I have bought cars from them for at least thirty years. I have always been very satisfied with both sales and service. I am. Looking to buy another new car from them within the next month. More

by Jan.parker49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cain Southern
Report | Print
Oct 20, 2023 -

Bob Howard Acura responded

It's wonderful to hear about your long-standing satisfaction with both sales and service from Bob Howard Acura. Loyalty like yours is a testament to their quality service. Best of luck with your upcoming new car purchase, and we hope it continues to be a positive experience. Your feedback is much appreciated!

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