Bob Howard Acura
Oklahoma City, OK
Filter Reviews by Keyword
By Type
Showing 635 reviews
Great service experience as always. Very courteous and professional. Explain the options for repairs and don’t pressure into making a decision. Very courteous and professional. Explain the options for repairs and don’t pressure into making a decision. More
Jeremy Lay was the salesman that took care of every car need I had. He was professional, punctual, patient, knowledgeable and ensured I got the best deal around. Jacob Wells was the manager that handled th need I had. He was professional, punctual, patient, knowledgeable and ensured I got the best deal around. Jacob Wells was the manager that handled the closing of the vehicle and made my first time buyer experience the easiest and stress free as possible. This dealership has integrity and truly cares for their customers! More
Great dealership. However, I had a screw on one of my tires and was told it was too far to the side of the tire and therefore couldn’t be fixed. However I could buy a However, I had a screw on one of my tires and was told it was too far to the side of the tire and therefore couldn’t be fixed. However I could buy a new tire to replace my old one with only 18K on it. I was not losing air, so I didn’t get a new tire. I ended up at Castro, they pulled the 1/16-inch screw out, checked for leaks, plus tire pressure and lug nut torque on all four tires. NO CHARGE. They saves me about $300. I believe in supporting my dealership, but that’s ridiculous. On top of that, because I checked with two different tire companies before Costco (wait times were all 2+ hours), another customer scratched the paint off my back bumper! I didn’t see the scratch until I was at Costco! All of this additional effort, plus two different days because Acura wouldn’t test the tire’s condition. My deductible is $500. Am I happy? You tell me. More
My wife and I had a great experience at this dealership. The salesman, the sales manager, and the finance manager were all great to work with. I felt that they listened to us and gave us a very fair deal. The salesman, the sales manager, and the finance manager were all great to work with. I felt that they listened to us and gave us a very fair deal. I would highly recommend this dealership to anyone looking for a quality car at a good price. More